Reviews (1,112)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through its loyalty programs that connect in-person and online shopping. It features a user-friendly interface with customizable options, making it accessible for those with limited tech skills. The free plan is robust, and paid plans are cost-effective. Integration with Shopify is seamless, including multilingual support, and does not affect site performance. Customer support is responsive and available 24/7.

November 22, 2024

Estoy comenzando a usarla!! Sé que será beneficiosa para mi tienda

Lith SportsWear
Mexico
About 2 hours using the app
Channelwill replied November 23, 2024

Hola Lith SportsWear,

¡Muchas gracias por tu apoyo! Nos alegra mucho saber que comenzaste a usar la aplicación Loloyal. Sin duda, puede ser una valiosa incorporación a tu tienda. Está diseñada para ayudar a empresas como la tuya a construir relaciones más sólidas con los clientes.

Best regards,
Cassie | Loloyal Support Team

August 25, 2024

Perfect

La Casa del Fútbol
Spain
18 days using the app
Channelwill replied August 26, 2024

Thank you for your feedback! We're thrilled to hear that you think the app is perfect. We appreciate your support!

If you ever need anything, feel free to reach out.

Best regards,

Kim|Loloyal Support Team of Channelwill

July 22, 2024

I give Kim and Sophie​ a 5-star because they are super helpful, efficient in communications with clear instructions. I'm first to try this app, hope this app would be great too!

ManiTini
Hong Kong SAR
About 11 hours using the app
Channelwill replied July 26, 2024

Thank you so much for your 5-star review! We're delighted to hear that Kim and Sophie were super helpful and efficient in their communications, providing you with clear instructions. We're excited that you're trying our app and hope it meets all your expectations. Your satisfaction is our top priority, and we're here to ensure you have a great experience.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

August 19, 2024

Nice app, easy to install and use. A lot of features. The Customer Service is great, helpful and fast!

Cosmx-home™
France
About 1 hour using the app
Channelwill replied August 22, 2024

Thank you for your kind words! We're so glad to hear that you found our app easy to install and use, with plenty of features to suit your needs. It's also wonderful to know that our customer service team has been helpful and fast in assisting you.

If you ever have more questions or need further support, we're always here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

July 18, 2024

always helpful support.

Better Cables
United States
5 months using the app
Channelwill replied July 19, 2024

Thank you for your kind words! We're always here to help. 😊🙌

Best regards,

Sophie|Loloyal Support Team of Channelwill

November 11, 2024

Customer service is quick and so nice.

Double Fancy
United Kingdom
31 minutes using the app
Channelwill replied November 12, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We’re always here to help and make sure your needs are met quickly and warmly. 😊

Thank you for choosing, Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

June 28, 2024

It's got great customer service, fast and friendly UI, and also cheaper than the competition for the same offering. The only company I'd trust for this kind of service moving forward!

Phancy Slime
United States
19 days using the app
Channelwill replied July 4, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with our customer service, user-friendly interface, and competitive pricing. It's incredibly rewarding to know that we are the company you trust for this kind of service. Your satisfaction is our top priority, and we're committed to maintaining the high standards you've experienced. Again, thank you for choosing Loloyal!

Best regards,

Kim|Loloyal Support Team of Channelwill

August 25, 2024

ITS SO GOOD WORTH USING IT

Streetsharks
United Kingdom
3 days using the app
Channelwill replied August 26, 2024

Thank you for the enthusiastic feedback! We're so happy to hear that you're enjoying the app and finding it worthwhile. Your support means a lot to us!

If you ever have any questions or need assistance, we're here to help.

Best regards,

Kim|Loloyal Support Team of Channelwill

September 6, 2024

HELP CENTER is speedy respond and helpful, the app is great also

iPetDesign Company
Hong Kong SAR
About 6 hours using the app
Channelwill replied September 10, 2024

Thank you so much for your kind words! We're thrilled to hear that you find our Help Center responsive and helpful, and that you're enjoying the app. We're always here to support you and ensure you have a great experience. If you ever need anything else, don't hesitate to reach out! 😊

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 2, 2024

Easy to use, A++ customer service

TCGuardian
United States
About 13 hours using the app
Channelwill replied September 4, 2024

Thank you for the fantastic review! We're thrilled to hear that you find our app easy to use and that our customer service earned an A++ rating from you. Your satisfaction is our top priority, and we're here to assist you whenever you need.

If you have any more feedback or need further support, please don't hesitate to reach out.

Best regards,

Kim|Loloyal Support Team of Channelwill