Reviews (1,112)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through its loyalty programs that connect in-person and online shopping. It features a user-friendly interface with customizable options, making it accessible for those with limited tech skills. The free plan is robust, and paid plans are cost-effective. Integration with Shopify is seamless, including multilingual support, and does not affect site performance. Customer support is responsive and available 24/7.

June 19, 2024

We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.

Foliendealer.com
Germany
5 days using the app
Channelwill replied June 25, 2024

Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that the app meets all your needs for customer retention, and that it's easy to use. Customer acceptance is definitely key, and we appreciate you giving it a try.

We're especially delighted to know that our support team went above and beyond to assist you with the setup. Their dedication to real-time help is exactly what we strive for. We'll be sure to pass on your kind words!

We look forward to helping you achieve your customer retention goals. Please don't hesitate to reach out if you have any questions or need further assistance in the future.

Thanks again,
Nova|Loloyal Support Team of Channelwill

July 16, 2024

Nice customer service. Easy to use!

MUCCCUTE
Hong Kong SAR
27 days using the app
Channelwill replied July 19, 2024

Thank you for your wonderful review! We're delighted to hear that you found our customer service nice and our app easy to use. Your satisfaction is our top priority, and we're pleased to know we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority.

Best regards,

Kim|Loloyal Support Team of Channelwill

October 19, 2024

Amazing customer service. Thank you very much.

Schuessler Tissue Salts Canada
Canada
8 minutes using the app
Channelwill replied October 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. We're always here to help whenever you need us!

Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 29, 2024

Entre le Tuto de Shopify OS - Louis ST et l'aide de Kim suite à une demande d'assistance, c'est top et ultra complet !

MASTA WON l'Essentiel Spirituel
France
About 1 hour using the app
Channelwill replied October 30, 2024

Merci beaucoup pour votre commentaire 😊 Nous sommes ravis d'apprendre que l'assistance de Kim a répondu à toutes vos attentes. N'hésitez pas à revenir vers nous pour toute assistance supplémentaire - nous sommes là pour vous soutenir !

Cordialement,

Kim|L'équipe d'assistance de Channelwill

September 3, 2024

nice product - excellent service

Dragati
United States
About 1 hour using the app
Channelwill replied September 4, 2024

Thank you for your kind words! We're delighted to hear that you find our product nice and our service excellent. Your satisfaction is our greatest reward.

If you ever need further assistance or have any suggestions, we're always here to help.

Best regards,

Kim|Loloyal Support Team of Channelwill

June 11, 2024

Best Loyalty app I've tested so far! Displays potential points on Product Pages! Great customer service. I'm very happy.

Shirley Meets Dot
United States
About 2 months using the app
Channelwill replied June 12, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear that you're enjoying our loyalty app and that our customer service met your expectations. Hearing that you're very happy makes our day! 😊👍 If you need any further assistance, we're always here to help. 🙌

Best regards,

Sophie|Loloyal Support Team

July 25, 2024

excellent customer service

Colorado Ski Shop
United States
7 days using the app
Channelwill replied July 27, 2024

Thank you for your excellent review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!

Thank you again for your support and for choosing Loloyal!

Best regards,

Kim|Loloyal Support Team of Channelwill

June 26, 2024

Great experience so far! Exceptional customer support and very very responsive!

SnugglShark™
United States
2 months using the app
Channelwill replied June 28, 2024

Thank you so much for your wonderful review! We're delighted to hear that you've had a great experience so far and that our customer support has been exceptional and very responsive. Providing top-notch customer service is our priority, and it's fantastic to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

June 6, 2024

Very effective. Thank you for helping us resolve some issues very quickly

L'AUGUSTE Provence
France
9 months using the app
Channelwill replied June 9, 2024

Thank you so much for your kind review! We're delighted to hear that you found our service very effective and that we were able to help you resolve your issues quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you again for your feedback and support in Loloyal.

Best regards,

Kim|Loloyal Support Team

October 18, 2024

franchement top

ArtisticNails Paris
France
22 days using the app
Channelwill replied October 20, 2024

Merci beaucoup pour votre avis ! 🙏✨ Nous sommes ravis que vous trouviez notre service au top ! 🚀😊 N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.

Meilleures salutations,
Sophie|Loloyal Équipe d'assistance de Channelwill