Loloyal: Loyalty Rewards Popup
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional 24/7 customer support, ease of use, and intuitive interface. It offers customizable loyalty programs that enhance customer retention and engagement, operating both online and offline. The app supports multiple languages and integrates seamlessly with Shopify, providing good value for money and positively impacting business growth.
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Excellent App with Great Support!
We've been using Loloyal for our vape store, and it's been a great experience so far. The referral system is easy to set up and works smoothly. It helped us launch a smart “refer and save” campaign that both attracts new customers and rewards existing ones, win-win!
Their support team is super responsive and always ready to help, even if it takes a bit of back and forth. The integration with Klaviyo is useful, and the ability to customize the loyalty and rewards setup makes it very flexible.
There’s still some room for improvement (like syncing more referral data into Klaviyo), but overall, it’s a powerful tool that adds real value to our store. Highly recommended if you’re serious about customer retention and word-of-mouth growth!
Thank you so much for your kind words and detailed feedback! We're happy to hear that Loloyal has been a great fit for your store and that you’re enjoying the referral system and flexibility of the app.
We truly appreciate you highlighting areas for improvement, like syncing more referral data into Klaviyo. Your insights are valuable to us as we continue to enhance the app.
If you have any other suggestions on how we can improve and ensure you have the best possible experience, we’d love to hear them. And as always, feel free to reach out if you need any assistance—we’re here to help!
Best regards,
Cassie | Loloyal Support Team
I’ve been using LoLoyal for my business, and their service is truly top-tier. Every time I contact their support team—day or night—I receive lightning-fast responses with clear, actionable solutions. What sets them apart is their willingness to go above and beyond: they’ve coordinated directly with their developers to resolve my unique issues, tailoring fixes specifically for my needs.
This level of dedication, technical expertise, and 24/7 reliability is rare. LoLoyal doesn’t just meet expectations—they exceed them. Highly recommended for any business prioritizing seamless support and custom adaptability.
Thank you so much for your amazing feedback and kind words! We're truly grateful for your support and thrilled to hear that our service has made a positive impact on your business. It's always our goal to provide fast, reliable, and personalized support, and we're so glad to know we're meeting—and exceeding—your expectations. If you ever need anything, feel free to reach out anytime. We're always here to help!
Best Regards,
Cassie | Loloyal Support Team
Awesome App! We've been using it for several years now. The customer support is great! Customers love the points system, both online and offline.
Thank you so much for your support over the years! We're thrilled to hear that you and your customers are enjoying the points system and that our customer support has met your expectations. If you ever need any assistance, we're always here to help!
Best Regards,
Cassie | Loloyal Support Team
God forbids you need actual assistance. Their live-chat agents are essentially useless and if you have any questions they hand you a link to book a call that's 5 days ahead. Their live-chat response rate is so slow its diabolical. We started realizing we need to migrate out from them to some other platform, perhaps YOTPO or something. This is insane.
Nous avions besoin de personnaliser les widgets sur cette application, le service commercial a été très réactif et d'une aide précieuse. Ils ont répondu à toutes nos questions avec une grande précision et une grande gentillesse. Je recommande à 100% !!
Merci beaucoup pour votre excellent avis et votre recommandation ! Nous sommes ravis d'apprendre que notre équipe a pu vous accompagner dans la personnalisation de vos widgets. Vos aimables paroles nous motivent à continuer à vous offrir un service de qualité. Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter : nous sommes toujours là pour vous aider !
Best regards,
Cassie | Loloyal Support Team
very easy to integrate, above average good support :) first impressions very good, I keep my fingers crossed for the development of the app and adding new functions
Thank you so much for your thoughtful review! We're happy to hear that the integration was smooth and that you're pleased with our support. Your kind words and encouragement truly mean a lot to us. We'll keep working hard to improve and add more features. If you need anything, we're always here to help!
Best regards,
Cassie | Loloyal Support Team
The response is very quick, so even people who are not familiar with it can feel at ease using this app.
I think it’s wonderful.
Thank you so much for your kind review! We're delighted to hear that our quick response made you feel at ease using the app. We always strive to make your experience as smooth as possible, and it's great to know we're meeting your expectations. If you ever need any assistance, don’t hesitate to reach out!
Best regards,
Cassie | Loloyal Support Team
So far it is looking pretty cool. The Customer Service is outstanding! Very patient and very helpful!!
Thank you so much for your kind words! We're so glad to hear that you're enjoying the service and that our customer support has made a positive impression. We always strive to be patient, helpful, and provide the best service possible, and it’s great to know we’re hitting the mark.
If you need anything else or have any questions, don't hesitate to reach out. We’re always here to assist you!
Best regards,
Cassie | Loloyal Support Team
So far loving this app! It's relatively easy to setup and the customer service team has been INCREDIBLE in helping us create the perfect setup. They are very quick and responsive..
Thank you for your kind words! We're so glad to hear that you're loving the app and had a great experience with our customer service team. Your support means a lot to us! If you ever need further assistance, feel free to reach out—we’re always happy to help.
Best Regards,
Cassie | Loloyal Support Team
Helpful & fast response. Multi langauge capabilies, good price.
Thank you so much for your feedback and support! Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!
Best Regards,
Cassie | Loloyal Support Team