Overall rating Based on 113 reviews
Reception Flip Flops
Exactly what I need and they didnt charge an arm and a leg. I had a slight issue with the way the add to cart button looked initially. But they literally fixed it within 30 mins! Great customer service and best looking app out of all of them.....and believe me I did my research!
The Plant Ally
Lookbook app works great. This is actually the second site we've used it on. This time around, we had some minor adjustments that needed to be made and support got back to us incredibly fast and quickly remedied our issue. Highly recommend this app!
Limerick by Abirr n' Nanki
I used this app to create a gallery on my pages. It is the worst app that I have ever seen. I would like to rate -1
We are sorry for that you were not satisfied with our application. We are here to to assist all our customers to make sure they are completely satisfied with app experience. We have over 100 reviews with customers rating my app 5star and praising customer service. So a 1 star review really hurts us.
We notice the following things making us SUSPICIOUS that this is a fake review from our competitor.
1. You installed the app today at 12:43pm on 3/21/2020 and uninstalled it in less than 1 minute.
2. You installed app again at 1:33pm on 3/21/2020 and uninstalled again in 5mins.
3. Both times charges were not accepted.
4. The first step is to create and name gallery. This was not performed.
5. You posted a 4 star review which reads - I used this app to create a gallery on my pages. It is a good plugin, which gives multiple types of layout
6. This was immediately updated to 1 star review that you can see above.
7. Customer support was not contacted with any issue you are facing.
8. Store is password protected i.e store is not live.
All these events make us very suspicious of the intention of 1 star review. We have sent you an email so that you can share your issue and we would resolve it asap.
We will be also raising this issue with Shopify Apps team about this suspicious activity.
Time of reply posted - 1:54pm on 3/21/2020
Jbot's Street Tailored Originals
This app is very straightforward and easy to use. I had some problems with the app on my website and contacted support and they fixed it right away. Highly recommended.
I love this app! I had a question about my lookbook page, and I was answered within minutes of submitting a support request. Great service!
This App does what it says. It is simple and easy to utilize. Customer support is also prompt. I inquired today (Sunday) about reordering the images (which is intuitive, but I overlooked) and had a response within an hour. Highly recommend.
So honest review. When I first used the app I almost stopped using it because I was overwhelmed by the lack of tutorials to use it and I was at the point where I'm tired to learn new apps but I gutted through and it was actually pretty easy to use. Some stuff weren't working on my chrome browser for some reason, but fine everywhere else so its something wrong on my part.
Anyhow I contacted customer service and wasn't expecting help right away because of the lack of chat support, but.....the customer service turned out to be amazing!! They respond almost immediately and fixed problems that would have taken me days or a long time at the least to fix! I would recommend this app to anyone.
What I'd love in the future for this app is a tracing feature where you can trace the product shapes instead of the dots :)
We used the app for a photo gallery on our site and it's awesome! It was important for us to be able to give photo credit so being able to add the photographer's name and URL to direct people to their website was a bonus. We did reach out to support for help for URL to open in a new window instead of directing them away from our website and they were very quick to respond and help. They fixed it right away!
I used this app to present my artworks. It was very easy to use it (I am an artist, not a Shopify pro) and it did a perfect job. thx, Meli xxxxxxxxxxx
BLACK STAR DISTRIBUTION
It makes my site look so much better! Not to mention extremely helpful staff! I highly recommend this app.