Loop Returns & Exchanges

Great solution for streamlining the customer experience, post-purchase! The Loop team makes onboarding easy and is there every step of the way to customize a solution that best suits your business. The ROI is almost immediate, especially with the auto exchange and instant shopping options. Highly recommend!

We love LOOP! The interface is super user-friendly and is a great customer experience. The help we've received from the LOOP team has also been extraordinary.

Loop is very user friendly on both the consumer and seller side - Our Merchant Onboarding Specialist, Brooke, has been so attentive and helpful anytime we need solutions to issues. The app interface itself is well put together and offers an incredible amount of analytics that are very helpful in decision making.

My favorite feature of Loop is that you can very easily edit your library of return ...

Absolutely LOVE Loop!

It has radically streamlined the post purchase experience and reduced customer friction points. With the integration of Loop, our customer service team has saved literally hours a day that were previously spent handling exchanges and returns.

We've also seen a solid uptick in customers doing exchange's, verse just a return, keeping more money with our brand. It has helped ...

We've has been using Loop for 3 years, and it has reduced our returns and is a pleasure to use set and forget

Loop Returns & Exchanges is a fantastic app with top-notch service. The return process is easy and convenient, and their commitment to sustainability is commendable. Thornton was incredibly helpful and made my experience even better. Their staff are committed to keeping you in the loop (pun intended) every step of the way from updates to incorporating their newest features within your roll-out. I ...

Loop has provided a significant upgrade to our customers' return+exchange experience. Their ability to process multiple types of returns+exchanges coupled with their excellent onboarding and account management teams have made the transition from our old provider that much smoother.

The onboarding was thorough, knowledgeable and just a pleasure to work with kind people who actually seem to care. The platform is great and we are happy with the response time and resolutions from the support team. Would recommend!

Rece, was so very helpful. She explained things so well with a step by step explanation. So very appreciative for her help, so that I could help my customers better with their questions. Love using LOOP!!

Really impressed with the returns solution by Loop, we've automated our returns system that took a huge workload off our CS teams but also if there are any issues they are super responsive with a solution. Plus they have integrations with many companies to help you in further areas.