
Loop Returns & Exchanges
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Highlights
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No impact to your online store
About this app
Launched
May 27, 2021
Languages
English
Categories
Returns and exchangesIntegrates with
Gorgias, Klaviyo, and dozens more, Yotpo, Zendesk, ShipheroFits seamlessly into
Point of SaleLoop helps brands deliver their ideal post-purchase experiences
Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. Loop is customizable to address your brand's specific needs at every stage of growth. We've helped brands like Princess Polly, Allbirds, and Marine Layer improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop.
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Empowers you with the tools you need to optimize return costs
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Transforms returns from a cost center to a profit center
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Prevents return losses and abuse without punishing your best customers
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Supports you with the capabilities to proactively reduce return rates
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Offers cost-effective, premium returns experiences
Pricing
Usage-based Plan
$29/month
Usage-based Plan: Pricing based on monthly fee plus return volume, starts at $29/mo
- All the same functionality as our Flat-Fee Starter Plan
- Flexible pay structure
- More at link below
Starter
$59/month
Flat-fee plan: For merchants ready to automate returns. Starts at $59/mo for up to 1K returns/yr
- 1 Destination, 1 Policy
- Variant Exchanges
- Auto Return Approval
- Dynamic Fees
- Gift Receipts
- Store Credit
- Negotiated Rates
- More at link below
Essential
$165/month
Flat-fee plan: For merchants who need customized returns for less. Starts at $165/mo for over 1K returns/yr
- Full Starter plan, and
- 2 destinations
- Unlimited return policies
- Dynamic fees
- Printerless returns
- Optional Add-Ons
- More at link below
Advanced
$375/month
Flat-fee plan: For merchants ready to capture more returns revenue. Starts at $375/mo for 1K returns/yr
- Full Essential plan, and
- Unlimited destinations
- Store credit incentive
- Shop Now
- Bonus credit
- Optional Add-Ons
- More at link below
Usage-based Plan
$29/month
Usage-based Plan: Pricing based on monthly fee plus return volume, starts at $29/mo
- All the same functionality as our Flat-Fee Starter Plan
- Flexible pay structure
- More at link below
Starter
$59/month
Flat-fee plan: For merchants ready to automate returns. Starts at $59/mo for up to 1K returns/yr
- 1 Destination, 1 Policy
- Variant Exchanges
- Auto Return Approval
- Dynamic Fees
- Gift Receipts
- Store Credit
- Negotiated Rates
- More at link below
Essential
$165/month
Flat-fee plan: For merchants who need customized returns for less. Starts at $165/mo for over 1K returns/yr
- Full Starter plan, and
- 2 destinations
- Unlimited return policies
- Dynamic fees
- Printerless returns
- Optional Add-Ons
- More at link below
Advanced
$375/month
Flat-fee plan: For merchants ready to capture more returns revenue. Starts at $375/mo for 1K returns/yr
- Full Essential plan, and
- Unlimited destinations
- Store credit incentive
- Shop Now
- Bonus credit
- Optional Add-Ons
- More at link below
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
31 reviews
Really great app! Our customers love the ease of using Loop for Returns and Exchanges. Also, love how quickly Loop has updates and is eager to hear feedback to improve the platform and customer experience.
Thanks for taking the time to leave us this review! It's so great to hear you and your customers are loving Loop.
And yes! We love hearing feedback to improve our platform for our merchants.
Our customers love Loop, and we do too. A great user interface for admins and customers and abundant customization of returns and exchanges are why we chose the software in the first place. It's easily the best returns software in e-commerce.
One thing we love is that the Loop team continued to develop incredible features and consistently add value to what we were already paying for.
Thanks for taking the time to leave us this review! It's awesome to hear that both you and your customers love Loop.
Our store has been integrated with Loop for the last 18 months. Our customers and our team have found this system easy to use and a positive impact to efficiency. The loop team have been supportive partners. Offering timely resolution to system errors as they arise as well as taking feedback for improvements into account with product updates. We are so very glad to be integrated partners with the Loop team.
Thanks for taking the time to leave us this review! We love hearing about your positive experience with Loop and how we've helped positively impact your team's efficiency.
About this app
Launched
May 27, 2021
Languages
English
Categories
Returns and exchangesIntegrates with
Gorgias, Klaviyo, and dozens more, Yotpo, Zendesk, ShipheroFits seamlessly into
Point of SaleBuilt by Loop
Support
Send a messagesupport@loopreturns.com
Featured in
Tech stack
Underwear pioneer Thinx
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