Loop Returns

The returns and exchanges solution you’ve been waiting for.

Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: returns.

By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers.

Complete Returns Automation

With Loop tracking, the app is able process a return at any point on its way back to you, getting an exchange or refund in customer's hands within just a few days.

If automated processing isn't your thing, issue refunds and place new exchange orders with just one click in the Loop Admin Panel.

In-Line Exchanges

Customers can seamlessly swap their product for any new variant. Loop will place the new order within Shopify, triggered by return package movements.

Smooth for the customer and totally hands free for you.

Fully-Branded Returns App

A customizable returns and exchanges application, adaptable to your business rules and policies.

Plus Everything Else.

• Refunds


• Gift cards


• Return label generation


• Customizable return reasons


• Advanced reporting


• Final sale & exchange only


• Smart discount accommodation


• Adjustable handling fee


• Style customization


• Configurable return windows

Loop is currently only providing support for U.S. returns, but international support is coming soon!