Reviews (238)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the returns and exchanges process, enhancing customer satisfaction and operational efficiency. It features options like "Shop Now" to boost purchases during returns, printerless returns, and instant exchanges. The app integrates well with systems like Warehouse Management Systems and Shopify, offers detailed analytics, and provides customizable options. Merchants also praise the responsive and effective customer support team.
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Loop returns support is best in class. I often get Rece as my support agent and he has solutions that work quickly almost every time.
Thank you for sharing your experience!
We're thrilled to hear Rece has provided you with top-notch, efficient support. We'll be sure to share your kind words with him 🤩 🙌
very helpful customer service team to help you through any issues that arise. I am very satisfied with this app
We’re so glad you had a great experience with our support team 🤩💙 Thanks for your review and for trusting Loop!
We’ve been using Loop Returns for over a year now, and we couldn’t be happier with the experience. The platform is incredibly user-friendly, making it seamless for our customers to process returns. The Loop team is always ready to assist, accommodating all our requests with exceptional responsiveness and support. Overall, Loop has significantly improved our return process, enhancing customer satisfaction and operational efficiency. Highly recommended!
We’re thrilled to hear Loop has made such a positive impact on your returns process and customer satisfaction! 🤩💙
It’s been a pleasure partnering with you over the past year—here’s to continued success!
Excellent customer service! Rece responded that day and sorted out a rather complex situation for me. I couln't be more pleased.
Thank you for the fantastic review! We're so glad Rece could help resolve the situation quickly and effectively 💙⭐️
Loop support is always informative and quick to help solve any issues we have .
Very quick response team, excellent service and customer support help! Highly recommend.
Quick, excellent service is what we aim for! Thanks for your support and for recommending Loop 🤩🙌
We have received fast and efficient help every time we have reached out!
Thank you for your review! We're so glad to hear you've had fast and efficient support every time. Your satisfaction is our priority ⭐️🙌
Was super helpful and fixed my issue quickly!
Thanks for sharing your experience 💙
Thrilled to hear we could help resolve your issue quickly. We’re always here if you need anything!
Loop is a great returns solution and they have an awesome Customer Service. Whenever we have issues with the app, their team is one email away and is super fast with the resolution. No downtime on our end which is super awesome.
Thank you for sharing your experience! 🙌💙
We’re thrilled that our team has been able to provide fast, effective solutions whenever you've had any issues. Our goal is to keep everything running smoothly, and it’s fantastic to know we’ve succeeded in that for you!
We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.
Loop Return’s team goes above and beyond with their support. They’ve been incredibly responsive and readily available whenever we needed account adjustments, upgrades, or assistance with new features. The team also excels in guiding us through upgrades, ensuring we’re maximizing all the tools they offer.
If you’re looking for a return solution that’s efficient, reliable, and backed by outstanding support, we highly recommend Loop Return. They’ve streamlined our workflow and helped us create a better experience for our customers.
Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled that your team is feeling the benefits.
Thanks for the amazing review! 🙌