Reviews (240)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the returns and exchanges process, noting its ability to convert refunds into exchanges and enhance customer satisfaction. Features like comprehensive analytics, a "Shop Now" option, and printerless returns integrate well with systems like WMS and Shopify. The app's customer support is praised for its responsiveness and helpful onboarding process, with regular updates enhancing its functionality.
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Excellent support
Your support means everything to us!
Thank you for the review 🤩🙌
Thornton on the support team has been a great help and helped me resolve my issues promptly! Thanks again, Thornton!
Thank you for the review! 💙⭐️
So happy to hear Thornton has made such a positive impact. We’ll be sure to pass along your kind words to him!
The Loop team is always helpful in finding solutions!
Thank you for the 5 ⭐️'s! We're always here to help.
Really helpful support. Was really easy to find help and my issue was responded and dealt with in a very timely manner.
We love to help and make things simple for our merchants! Thanks for the review 💙⭐️
Rece was wonderful!
We’ll be sure to pass this along to Rece! Thanks for the shoutout 🙌
Easy to Use, Monitor and Process Requests.
Thanks for your positive feedback!
We’re so happy to know that Loop is working well for you. 💙⭐️
Great app! Easy for our customers to use and their customer service is very helpful and responsive.
Thanks so much for the review! 💙⭐️
We're happy to hear the app is working well for your customers, and that our team has been able to provide the support you need.
First, let's talk experience:
- Loop has had THE best enterprise onboarding experience we've had. Their multi-collaboration tool made implementation a breeze, despite having to rope in multiple external teams (email, devs, CS, etc). Everything was laid out in explicit detail, with step-by-step guides and time estimates as well. I wish every company were as organized as Loop's onboarding process. ...
Thank you for the glowing review! ⭐️💙
We’re thrilled to hear the onboarding process went smoothly and that our team was there to support you every step of the way. Equipping ...
I appreciate Emma's help!
We love hearing that Emma’s support was appreciated! Thanks for taking the time to leave a review 💙🙌
Great support and great tool
Thank you for the 5 ⭐️'s!
We’re so glad to hear that you’re happy with both our support and the tool.