Loop Subscriptions , 289 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    283
  • 1% of ratings are 4 stars
    4
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of subscription options, including product bundles and a build-a-box feature. They commend its smooth migration process, efficient customer service, and competitive pricing. The app's detailed analytics, automated email notifications, and clear customer portal are also praised. It integrates well with Shopify, leading to smooth operation and faster development cycles. Merchants report increased sales, improved customer retention, and lower cancellation rates. It's recommended for businesses aiming to improve their subscription service.

September 15, 2021

We are in the process of installing and launching this app but I wanted to address the negative comments about customer service - these guys have been great! Ready to jump on a call no matter what time of day and they have sent multiple detailed emails helping me get this set up. Great customer service! Excited to see our sales increase with this app.

Wildbloom Skincare
United States
6 days using the app
Loop Solutions Inc replied July 8, 2022

Thank you for your review! We pride ourselves on our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

January 10, 2022

This app was super easy to install, had everything we needed, along with excellent customer service! Piyush immediately reached out with support, was quick to respond and offer excellent suggestions. I've tried a few different subscription apps and this one is the best so far!

Point Wine & Spirits
United States
6 days using the app
Loop Solutions Inc replied July 2, 2022

Thank you for the kind words!
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

January 12, 2023

My experience has been lovely. Abel was patient and understanding. He was knowledgeable and helpful. I would recommend this product. Customer service was excellent.

Lyricsontopoflyrics
Canada
6 days using the app
Loop Solutions Inc replied January 12, 2023

Thank you for this review, Team Lyricsontopoflyrics! We are so happy that you loved our support.

Thanks,
Abel and Team Loop

January 31, 2023

Set up was straightforward and their support guided me through the small issue I had promptly. Can't recommend enough!

Slam Fuel
United States
4 days using the app
Loop Solutions Inc replied February 1, 2023

Thank you for this amazing review, Team Slam Fuel!
More subscriptions power to you 🚀💪

Thanks,
Team Loop

May 3, 2022

Easy setup and user-friendly. The staff is amazing ad very kind. I really advise the App. You can create a multiply selling plan and easily choose the countries where for example you want to offer free shipping.

LOONAWELL
Switzerland
4 days using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. Our app works with Markets and businesses can easily enable subscriptions for different geographies.

We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

March 16, 2023

Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!

cantiqLA
United States
3 days using the app
Loop Solutions Inc replied March 17, 2023

Thanks for choosing Loop as your subscriptions partner, Team cantiqLA!
Super excited to grow together 🚀💪

Thanks,
Abel and Team Loop

March 1, 2022

I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!

Les Savoureux
Canada
3 days using the app
Loop Solutions Inc replied June 25, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

December 9, 2021

I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.

ESSENCE OF NATURE LLC
United States
2 days using the app
Loop Solutions Inc replied July 6, 2022

Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

December 14, 2022

Very helpful - step by step service to help me get all set up. Would definitely recommend their service.

Thanks

Henry's Coffee Company
United Kingdom
1 day using the app
Loop Solutions Inc replied December 14, 2022

Thank you for this review! We are happy that you liked our support.

More coffee subscribers growth to you!

Thanks,
Team Loop

May 12, 2022

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

Gotta Go Grass
United States
About 24 hours using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

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