Loop Subscriptions , 288 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of subscription options, including product bundles and a build-a-box feature. They commend its smooth migration process, efficient customer service, and competitive pricing. The app's detailed analytics, automated email notifications, and clear customer portal are also praised. It integrates well with Shopify, leading to smooth operation and faster development cycles. Merchants report increased sales, improved customer retention, and lower cancellation rates. It's recommended for businesses aiming to improve their subscription service.

February 7, 2024

Great app, seamless. EXCELLENT customer service.

Nutcase Nuts
United Kingdom
6 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your glowing review, Team Nutcase Nuts!

We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟

Team Loop

March 6, 2024

10/10 The app is easy to use, friendly, and has 24/7 support teams. I had the pleasure of speaking with Varun and he helped me fix my issue. 10/10

lurella
United States
16 days using the app
Loop Solutions Inc replied March 18, 2024

That's wonderful to hear, Team lurella!

We're delighted that you find our app easy to use and appreciate our 24/7 support. It's great to know that Varun was able to assist you effectively. Thank you for your perfect rating, and we're here whenever you need us!

Cheers,
Team Loop

February 23, 2024

We made the switch from WooCommerce Subscriptions and our Wordpress site over to Shopify and Loop Subscriptions have been the right choice. A great level of customer service - quick to answer and solve any questions or problems and they made the migration super easy. I would strongly recommend!

Apostle Coffee
United Kingdom
About 1 month using the app
Loop Solutions Inc replied March 18, 2024

We're thrilled to hear that your switch to Shopify and Loop Subscriptions has been a positive experience, Team Apostle Coffee!

Thank you for your kind words about our customer service and the smooth migration process. Your strong recommendation means a lot to us, and we're here to support you as you continue to grow with Loop.

Cheers,
Team Loop

February 6, 2024

This is the first subcription app I've used, but so far, I could not be happier. I was migrating from a DIY solution and the team took time to understand my particular needs and provided a significant amount of very helpful support in the lead up to migration. The migration was painless - thanks to the efforts of that particular team. Since launch, perhaps the greatest value has been provided by the Support team. I'm continually asking questions and, regardless of the time or day of the week, a helpful response is never more than an hour or two away (often much faster).

The Dalston Egg Shop
United Kingdom
4 months using the app
Loop Solutions Inc replied February 21, 2024

We're so glad to hear about your positive experience with our app and the seamless migration process, thanks to our dedicated team. It's great to know our Support team has been there for you every step of the way, providing timely help whenever needed.

Thank you for trusting us with your subscription needs. If you have any more questions or need further assistance, we're just a message away. Here's to your continued success! 🌟

Team Loop

February 5, 2024

Loop has great set of features as well as great customer service

FreshChefs
Canada
4 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your kind words, Team FreshChefs!

We're thrilled to hear that you're satisfied with Loop's features and our customer service. Our team strives to provide the best experience possible, and it's great to know we're hitting the mark. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. Your feedback and success are what drive us! 🌟

Team Loop

February 16, 2024

Yes, happy with support. Thanks

Jimmy Hornet Magazine
Australia
28 days using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your positive review, Team Jimmy Hornet Magazine!
We're thrilled to hear you're happy with our support. We're here to assist you throughout your subscription journey, so if there's anything else we can do for you, just let us know. Cheers! 🌟

Team Loop

February 6, 2024

Great service. Easy to use.

drinkvictory
United States
2 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your positive feedback, Team Drink Victory!

We're delighted to hear that you found our service great and easy to use. Ensuring a user-friendly experience is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We're here for you! 🌟

Team Loop

January 24, 2024

Loop is a well thought out, fully featured subscription app that's backed by a world class team. Shout out to Atul for always being on top of any questions, issues, or feature requests that we need.
Excited to keep working with them to increase our LTV!

DailyLife
Canada
7 months using the app
Loop Solutions Inc replied January 31, 2024

Thanks a ton for the shout-out!

Super glad to hear you're loving Loop and that Atul's been able to help out with everything you need. Can't wait to keep rocking this journey with you and boost that LTV! If you've got more questions or need anything, just give us a shout. Cheers to more success together! 🚀

Team Loop

January 25, 2024

Loop subscriptions is amazing. I don’t know why they only have 4.9 stars because they should have 5.0! The features in this app are amazing and help our company increase sales. I found this service on a podcast where they compared every subscription service and Loop was hands down number one and I understand why now.

Their customer service is AMAZING. Anytime I need help they respond promptly and even with personalized video tutorials for my issue.

Highly recommend.

Holistic Nutrition
United States
6 months using the app
Loop Solutions Inc replied January 31, 2024

Thank you so much for your glowing review, Team Holistic Nutrition! Your recommendation means the world to us.

We're absolutely thrilled to hear that Loop Subscriptions has played a significant role in boosting your company's sales and that our features have met your needs so well. It's great to know our efforts to provide top-notch customer service, including personalized video tutorials, have been so helpful to you.

Thanks again for choosing Loop! 🌟

Team Loop

February 9, 2024

great support from Varun

ShulkerRoad
Poland
About 1 month using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your kind words, Team ShulkerRoad!

We're delighted to hear about your positive experience with Varun's support. It's our goal to provide outstanding service, and feedback like yours lets us know we're on the right track. If you need any more assistance or have further questions, please feel free to reach out. We're here for you! 🌟

Team Loop