Loop Subscriptions , 275 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordable pricing, and smooth migration process. It offers flexible subscription options, unique features like product bundles and custom discount codes, and a centralized dashboard for order management. Many have reported reduced cancellation rates and increased sales. The customer service is highly praised for its responsiveness and problem-solving abilities. The app also integrates well with Klaviyo, providing valuable insights into customer behavior and subscription product performance.

February 6, 2024

Great service. Easy to use.

drinkvictory
United States
2 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your positive feedback, Team Drink Victory!

We're delighted to hear that you found our service great and easy to use. Ensuring a user-friendly experience is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We're here for you! 🌟

Team Loop

December 6, 2023

We were impressed by the onboarding experience with Loop. There was clear communication and attention to detail throughout the migration process, and everything went smoothly according to plan.
We have only been on Loop for a short time, but so far, we have been delighted with the functionality and features compared to our previous subscription service.

Mandy Lynn Plans
United States
23 days using the app
Loop Solutions Inc replied December 26, 2023

Thank you so much for your kind words, Mandy! 😊

We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we strive for. If there's anything else you need or any feedback you'd like to share, please do let us know.

Cheers to a great experience together!

Regards,
Team Loop

November 24, 2023

This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.

Batch Mead
United States
11 months using the app
Loop Solutions Inc replied November 28, 2023

Thank you for the kind words and shout-out, Team Batch Mead 😇

We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀

Always here to support for any query and doubt 💪

Cheers 🥂
Team Loop

February 9, 2024

great support from Varun

ShulkerRoad
Poland
About 1 month using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your kind words, Team ShulkerRoad!

We're delighted to hear about your positive experience with Varun's support. It's our goal to provide outstanding service, and feedback like yours lets us know we're on the right track. If you need any more assistance or have further questions, please feel free to reach out. We're here for you! 🌟

Team Loop

March 15, 2024

great support team!

Sirius Star Nutrition
United States
About 2 months using the app
Loop Solutions Inc replied March 18, 2024

We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words!

Cheers,
Team Loop

November 23, 2023

Great app, user friendly and always someone there to help!

Odeliya Probeauty
United States
Over 1 year using the app
Loop Solutions Inc replied November 25, 2023

Thank you for the kind words and shout-out, Team Odeliya Probeauty :)

We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇

Cheers🥂
Team Loop

November 26, 2023

I had an issue with how the app installed and I reached out for assistance. Not only did they help fix the issue, they jumped on a call with me to go over things to ensure I knew how to best utilize their app! Amazing service and great attention to detail for helping!

The Quilt Basket Corning
United States
3 months using the app
Loop Solutions Inc replied November 28, 2023

Thank you for the kind words and shout-out, Team Quilt Basket Coming :)

We always here to help you for any kind of assistance 😇
Feel free to message us for any kind of doubt or support 😊💪

Cheers,
Team Loop

November 7, 2023

Loop is fantastic. It has allowed us as a new business to integrate subscriptions into our store and provide our customers with a Shop on demand experience. We have had our issues with setting things up, but at no fault of Loop and Varun was fantastic in supporting us on an urgent widget fix due to a theme update. Everyone at Loop is ready to assist and they truly care about us business owners. Thank you, great app, incredibly easy to use, fantastic for new businesses with smaller budgets. Thank you

FLAGSHIP NUTRITION™
United Kingdom
5 months using the app
Loop Solutions Inc replied November 8, 2023

Thank you for the kind words and shout-out, Team FLAGSHIP NUTRITION™ 😊

We are super excited and happy to have you onboard 💪
We truly care about our customers and D2C business owners. Always a message away for any help :)

Cheers,
Team Loop

November 15, 2023

Really good platform
We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us!
Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!

oneselfwellbeing
United Kingdom
About 2 months using the app
Loop Solutions Inc replied November 16, 2023

Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :)

We are super excited that you choose us as your subscriptions growth partner and decide to migrate 🚀.

Always here to help our merchants. Just one message away for any sort of help :)

Cheers 🥂
Team Loop

March 27, 2024

Excellent response and service!!!

Septième
Sweden
1 day using the app