Loop Subscriptions , 289 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of subscription options, including product bundles and a build-a-box feature. They commend its smooth migration process, efficient customer service, and competitive pricing. The app's detailed analytics, automated email notifications, and clear customer portal are also praised. It integrates well with Shopify, leading to smooth operation and faster development cycles. Merchants report increased sales, improved customer retention, and lower cancellation rates. It's recommended for businesses aiming to improve their subscription service.

May 9, 2024

Great customer service.

Madison Soap Company
United States
28 days using the app
Loop Solutions Inc replied May 14, 2024

Thank you for your review, Madison Soap Company! We are pleased to know that you are happy with our customer support. If you need any assistance or have any feedback to share, please don't hesitate to reach out. We're here to help every step of the way!

January 12, 2024

My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).

Angela Caglia Skincare
United States
About 2 months using the app
Loop Solutions Inc replied January 15, 2024

Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout.

Happy to have you on board! 🚀🌟

Team Loop

February 7, 2024

Great app, seamless. EXCELLENT customer service.

Nutcase Nuts
United Kingdom
6 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your glowing review, Team Nutcase Nuts!

We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟

Team Loop

January 15, 2024

LOOP is an excellent and user friendly app. The service is also outstanding, they were very helpful. Definitely recommended!

El Gummo
Netherlands
3 months using the app
Loop Solutions Inc replied January 17, 2024

That's awesome to hear! Thanks for the shoutout about us being user-friendly and for appreciating our service. We're super glad we could help out.

If you ever need anything or have questions, remember, we're just a message away. Happy to have you with us, and thanks for recommending us! 😊👍

Team Loop

January 24, 2024

Great app and extremely responsive/capable team to help with configuration. Looking forward to growing with Loop!

Melier
United States
4 months using the app
Loop Solutions Inc replied January 31, 2024

Thanks for the awesome review!

We're stoked to hear you're happy with the app and our support team. Can't wait to grow together with Loop! If you need anything along the way, just holler. Here's to big wins ahead! 🌟

Team Loop

January 9, 2024

Switched over to loop a few months ago and I am very happy with the app. The customer service is amazing and it is really user friendly.

Bizzybcrafts
United States
4 months using the app
Loop Solutions Inc replied January 15, 2024

That's awesome to hear, Team Bizzybcrafts! 😊

Glad you're loving Loop and finding it easy to use. Our customer service team will be over the moon to know they've been a big help. If you have any ideas, or questions, or want to chat about how we can make the app even better for you, feel free to message us anytime.

Thanks a bunch for being part of the Loop family! 🌟

January 12, 2024

Great customer service. Fast and straight to the solution.

Oh Beauty
United States
8 months using the app
Loop Solutions Inc replied January 15, 2024

Thank you for your positive feedback, Team Oh Beauty!

It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! 🌟💨

Team Loop

February 16, 2024

Yes, happy with support. Thanks

Jimmy Hornet Magazine
Australia
28 days using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your positive review, Team Jimmy Hornet Magazine!
We're thrilled to hear you're happy with our support. We're here to assist you throughout your subscription journey, so if there's anything else we can do for you, just let us know. Cheers! 🌟

Team Loop

Edited January 31, 2024

Loop helped me out when I needed help installing the widget on my website. Now I just need to see how the offer converts over the next. Update: Loop helped me keep the app affordable to keep forever!

DPGBOOKSTORE.COM. Today's Bestsellers.
United States
About 2 months using the app
Loop Solutions Inc replied December 26, 2023

Hi DPG Bookstore, We greatly appreciate your time and effort in providing a rating for our App on the Shopify App listing page.
As a merchant-centric startup, we strive to offer a 5-star and beyond customer experience
Your feedback is invaluable to us, and we'd be really grateful if you could share your insights and suggestions on how we can improve our app and support to earn that 5-star rating.
If you are open to discussing this further or have specific areas you'd like to address, I will be more than happy to arrange a call.

Here's to great times together! 🥂
Team Loop

January 11, 2024

Nice app. The set up didn't complete automatically but their customer support were very quick and efficient at sorting the matter. I look forward to using the app for my new subscription box.

Skein Queen
United Kingdom
7 days using the app
Loop Solutions Inc replied January 15, 2024

Thanks for taking the time to leave a review, Team Skein Queen!

It's great to hear that our customer support team was able to quickly resolve the setup issue for you. We're excited that you're using Loop for your new subscription box venture! If you need any assistance or have questions as you move forward, don't hesitate to reach out.

Best of luck with your subscription box journey, and we're here to support you every step of the way! 🚀📦