Loop Subscriptions , 280 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, comprehensive features, and exceptional customer support. They appreciate its smooth migration process, intuitive functionality, and features like product bundles and custom discount codes. The app's responsive customer service, attractive pricing, and ability to increase sales and reduce cancellations are also praised. Despite some room for improvement in reporting and customization, satisfaction is high.

November 26, 2023

I had an issue with how the app installed and I reached out for assistance. Not only did they help fix the issue, they jumped on a call with me to go over things to ensure I knew how to best utilize their app! Amazing service and great attention to detail for helping!

The Quilt Basket Corning
United States
3 months using the app
Loop Solutions Inc replied November 28, 2023

Thank you for the kind words and shout-out, Team Quilt Basket Coming :)

We always here to help you for any kind of assistance 😇
Feel free to message us for any kind of doubt or support 😊💪

Cheers,
Team Loop

November 7, 2023

Loop is fantastic. It has allowed us as a new business to integrate subscriptions into our store and provide our customers with a Shop on demand experience. We have had our issues with setting things up, but at no fault of Loop and Varun was fantastic in supporting us on an urgent widget fix due to a theme update. Everyone at Loop is ready to assist and they truly care about us business owners. Thank you, great app, incredibly easy to use, fantastic for new businesses with smaller budgets. Thank you

FLAGSHIP NUTRITION™
United Kingdom
5 months using the app
Loop Solutions Inc replied November 8, 2023

Thank you for the kind words and shout-out, Team FLAGSHIP NUTRITION™ 😊

We are super excited and happy to have you onboard 💪
We truly care about our customers and D2C business owners. Always a message away for any help :)

Cheers,
Team Loop

November 15, 2023

Really good platform
We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us!
Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!

oneselfwellbeing
United Kingdom
About 2 months using the app
Loop Solutions Inc replied November 16, 2023

Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :)

We are super excited that you choose us as your subscriptions growth partner and decide to migrate 🚀.

Always here to help our merchants. Just one message away for any sort of help :)

Cheers 🥂
Team Loop

November 6, 2023

Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.

The Spice Club
Netherlands
6 months using the app
Loop Solutions Inc replied November 8, 2023

Thank for the kind words and shout-out, Team Spice Club 😊

We are super happy and excited to have you on board 💪
Together we are going to take subscriptions to the next level 🚀

Cheers 🥂
Team Loop

Edited April 18, 2024

Thank you for your help and understanding of our concerns and good communication.

Hirsch Organic
United Kingdom
10 months using the app
Loop Solutions Inc replied December 2, 2023

This just made our day! Thank you for the kind words and shout-out, Team Hirsch Organic.

We are going to frame this one in our office 🙂.

November 1, 2023

Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.

ISOVive
United States
2 months using the app
Loop Solutions Inc replied November 3, 2023

Thank you for the kind words and shout-out, Team ISOVive 😇

We are very happy that you migrated to Loop. Super excited to have you on-board.

Yes! We have built the product based on feedback from the community on what was missing in previous solutions and the current ecosystem. We take customer feedback very seriously and prioritize our roadmap accordingly 💪

Always a message away if you need any help :)

Here's to more subscription growth and retention campaigns 🥂

Cheers,
Team Loop

October 17, 2023

Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone.

This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.

Dream Recovery
United States
3 months using the app
Loop Solutions Inc replied October 19, 2023

Thank you for the kind words and shout-out, Team Dream Recovery!

This review made our week 🚀

We are so happy that you chose us as your subscriptions growth partner 💪

Feel free to ping us anytime with your questions :)

Cheers,
Team Loop

October 4, 2023

Can't recommend enough, they were so helpful when we were switching over from Bold Subscriptions. Bold made it almost impossible to leave on purpose, and Loop saved the day! They were able to handle migration end to end without all of the manual inputting that Bold said we would have to do. Bold said we'd have to add each one of our subscribers one by one and there was "no way" for them to help us otherwise. Do not use Bold. Use Loop. Their team is professional and quick to respond, and so helpful. The app has all of the customizations we need and so far, it's been an absolutely wonderful decision to switch over. Thank you Loop!

BRASSYBRA
United States
7 months using the app
Loop Solutions Inc replied October 6, 2023

Thank you for the kind words and shout-out, Team BRASSYBRA

We are so happy that you decided to switch and chose us as your subscriptions growth partner 💪🚀

Always here to help you for any thing :)

Cheers,
Team Loop

October 17, 2023

I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service!
From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store

Cross Roots Juice
United States
5 months using the app
Loop Solutions Inc replied October 19, 2023

Thank you for the kind words and shout-out, Team Cross Roots Juice!

We are super excited to have you on board! We are very happy that you decided to choose us as your subscriptions app over others 🙂 🚀💪

Here's to some amazing subscription growth campaigns together 🥂

Cheers,
Team Loop

November 8, 2023

The LOOP team has been incredible every step of the way! They've helped us with everything from simple questions to complex integrations and customizations. We look forward to fully maximizing the potential of the LOOP app and we're confident they will be there to help us!

PHARMALYNK, Online Store
United States
3 months using the app
Loop Solutions Inc replied November 11, 2023

Thank you for the kind words and shout-out, Team PHARMALYNK!

Super excited to have you onboard and helping you reach the maximum potential of your subscriptions growth 🚀.

Yes! We are always a message away.

Cheers,
Team Loop