Loop Subscriptions , 275 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordable pricing, and smooth migration process. It offers flexible subscription options, unique features like product bundles and custom discount codes, and a centralized dashboard for order management. Many have reported reduced cancellation rates and increased sales. The customer service is highly praised for its responsiveness and problem-solving abilities. The app also integrates well with Klaviyo, providing valuable insights into customer behavior and subscription product performance.

September 22, 2023

Loop has been great to manage subscriptions and retain customers for our company. The support is amazing as well! Highly recommend.

Sprigs Life Inc
United States
7 months using the app
Loop Solutions Inc replied September 25, 2023

Thank you for the kind words & shout-out, Team Sprigs Life!

We are very happy that you chose us as your subscriptions growth partner 🚀

Super excited to work with you on new campaigns to increase subscription and reducing churn 😊

Always here to support you 💪.

Cheers,
Team Loop

August 7, 2023

I always get amazing support from Atul at Loop and the response is alway timely and accurate. It gives me a huge amount of confidence in the Loop platform because even if I'm faced with a difficult issue I know that excellent support is easily accessed. Thank you Atul and the Loop team!

LOVESKIN
New Zealand
4 months using the app
Loop Solutions Inc replied August 9, 2023

Thanks a ton for the awesome shoutout and the kind words!

Me and rest of the crew are absolutely thrilled to be your go-to support squad. 🚀

We're here to tackle any issue that you face. And we're super excited to know you're feeling super confident in the platform.

We are building Loop for long-term subscriptions growth 🚀

Cheers,
Atul and Team Loop

May 12, 2023

The best. Seamless experience. We had some pretty complex requests and EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. There is no comparison. These guys are pros - highly recommend. Special shout out to Atul who helped me accomplish something I've been failing to do for years in less than 20 minutes.

Empress Mimi
United Kingdom
7 months using the app
Loop Solutions Inc replied May 14, 2023

Thank you for your kind words 😊! You just made my day, Team Empress Mimi.
Always here to help brands :)

Cheers,
Atul and Team Loop

May 12, 2023

Very Grateful for the developer, they have assisted me with setting up subscription service for my website. The system is well organize and many features to customize base on your brand. The system simple to operate once set up and allows you a broad view of your customers to increase retention.
I highly recommended using this app if you are interested with providing subscription base services. I wasn't paid for this review but only giving you a honest feedback since the market is saturated with terrible applications. Upon my search, I probably downloaded 4 apps then deleted them before coming across loop. None of them offer what loop has and great customer service is a double plus.

Electron Colloidal
United States
About 2 months using the app
Loop Solutions Inc replied May 14, 2023

Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal.

We are super excited that you decided to go with us over other apps 😊

More subscriptions power to you 🚀

Cheers,
Team Loop

June 4, 2023

It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.

Watch Crew
United States
3 months using the app
Loop Solutions Inc replied June 6, 2023

Thank you for the kind words and this amazing review, Team Watch Crew 😊

Thanks for reporting that bug with us. Our goal is to help merchants as swiftly as we can and also in the best possible way.

More subscriptions power to you 🚀
Yes, merchant success is our obsessions (just like Amazon)

Cheers,
Team Loop

August 17, 2023

Loop Subscriptions is a great product and has mostly all the features a subscription ecommerce company would need. What I like about Loop is the prompt response to support, feature requests, support in ideations to increase subscriptions. Also, they are very reasonably priced. I highly recommend checking out loop...

Chai Brewer and Chai - Chime
United States
12 months using the app
Loop Solutions Inc replied August 21, 2023

Thank you for the kind words, Team Chime :)
We are very happy that you chose us as your subscriptions growth partner 🚀

Always a message away for any support request or any subscriptions growth idea

Thank you for the shout out 😊

Cheers,
Team Loop

July 26, 2023

My company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.

Iconic Beauty by Bryiana Dyrdek
United States
6 months using the app
Loop Solutions Inc replied July 28, 2023

Thank you for the kind words, Team Iconic Beauty :)

Welcome to the wonderful world of subscriptions! We're absolutely thrilled that you chose Loop to kickstart this exciting journey for your company!

We know starting subscriptions can be a bit daunting, but we're here to make it as smooth and enjoyable as possible for everyone.

If there's anything else you need or any new ideas you want to explore, just reach out—we're just a message away!

Here's to a fantastic growth journey together 💪🚀

Cheers,
Team Loop

July 24, 2023

Great service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.

Veg Box Fresh
United Kingdom
5 months using the app
Loop Solutions Inc replied July 26, 2023

Thank you so much for your kind words, Team Veg Box Fresh 🎉
We are absolutely thrilled that you had a great experience with our service.

Our team is always here to lend a helping hand, and we're delighted to hear that you found our support during the setup and migration process valuable. Making things easier for you is what we're all about!

It's fantastic to know that you find our portal user-friendly and more convenient than other solutions out there. We've put a lot of love and effort into designing it with our users in mind, and your feedback truly validates our hard work.

Once again, thank you for choosing Loop Subscriptions as your subscriptions growth partner.

Cheers,
Surbhi and Team Loop

July 12, 2023

We moved from ReCharge to Loop for the extra customizability and control over the plans we offer to our customers and their journey. So far we're seeing higher quality leads and improvements to our churn rate.

Skipper's Pet Products
United Kingdom
5 months using the app
Loop Solutions Inc replied July 13, 2023

Thank you for the kind words, Team Skipper's Pet Products! 😊

We are so happy that you chose us as your subscriptions parter for long-term growth 🚀

Can't wait to work on some amazing retention campaigns and subscription growth ideas 💪

Thank you for the reduced churn rate acknowledgment :)

Cheers,
Nihal and Team Loop

October 23, 2023

Very good support by a motivated team

xactnutrition
Canada
7 months using the app
Loop Solutions Inc replied October 25, 2023

Thank you for the kind words and shout-out, Team xactnutrition 😇

We are very happy that you chose us as your subscriptions growth partner!
Excited about future subscription acquisition and retention campaigns 🚀

Cheers,
Team Loop