Loop Subscriptions , 279 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, comprehensive features, and exceptional customer support. They appreciate its smooth migration process, intuitive functionality, and features like product bundles and custom discount codes. The app's responsive customer service, attractive pricing, and ability to increase sales and reduce cancellations are also praised. Despite some room for improvement in reporting and customization, satisfaction is high.

March 18, 2024

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.

Elite Roasters of Atlanta
United States
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for your review, Team Elite Roaster of Atlanta!

We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service.

Cheers,
Team Loop

January 25, 2024

Loop subscriptions is amazing. I don’t know why they only have 4.9 stars because they should have 5.0! The features in this app are amazing and help our company increase sales. I found this service on a podcast where they compared every subscription service and Loop was hands down number one and I understand why now.

Their customer service is AMAZING. Anytime I need help they respond promptly and even with personalized video tutorials for my issue.

Highly recommend.

Holistic Nutrition
United States
6 months using the app
Loop Solutions Inc replied January 31, 2024

Thank you so much for your glowing review, Team Holistic Nutrition! Your recommendation means the world to us.

We're absolutely thrilled to hear that Loop Subscriptions has played a significant role in boosting your company's sales and that our features have met your needs so well. It's great to know our efforts to provide top-notch customer service, including personalized video tutorials, have been so helpful to you.

Thanks again for choosing Loop! 🌟

Team Loop

February 29, 2024

One of the best apps on the platform.

I have used other subscription services and I would recommend this one over the others on the customer service alone.

Miaroo
United States
3 months using the app
Loop Solutions Inc replied March 18, 2024

We're honored to be considered one of the best apps on the platform! Thank you for your recommendation and for highlighting our customer service. We're committed to providing top-notch support to all our users.

Thank you for choosing us, Team Miaroo!

Cheers,
Team Loop

April 2, 2024

The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered.

This level of support makes it highly recommended for anyone looking to streamline their selling experience.

Senzu Health
Canada
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for sharing your experience, Team Senzu Health!

We're thrilled to hear that we have simplified your subscription process and our customer support has been responsive to your needs. We're glad to have contributed to streamlining your selling experience.

Cheers,
Team Loop

February 6, 2024

This is the first subcription app I've used, but so far, I could not be happier. I was migrating from a DIY solution and the team took time to understand my particular needs and provided a significant amount of very helpful support in the lead up to migration. The migration was painless - thanks to the efforts of that particular team. Since launch, perhaps the greatest value has been provided by the Support team. I'm continually asking questions and, regardless of the time or day of the week, a helpful response is never more than an hour or two away (often much faster).

The Dalston Egg Shop
United Kingdom
4 months using the app
Loop Solutions Inc replied February 21, 2024

We're so glad to hear about your positive experience with our app and the seamless migration process, thanks to our dedicated team. It's great to know our Support team has been there for you every step of the way, providing timely help whenever needed.

Thank you for trusting us with your subscription needs. If you have any more questions or need further assistance, we're just a message away. Here's to your continued success! 🌟

Team Loop

April 29, 2024

The Loop team have been absolutely supportive with any questions or problems that we have encountered on our Shopify platform. Super responsive and efficient!

BeMe Wellness
Singapore
7 months using the app
Loop Solutions Inc replied May 1, 2024

Thank you for sharing your lovely feedback, BeMe Wellness!

We're really happy to hear that you are loving Loop and it is great to know that our customer support has been responsive to your needs. Whenever you need us, we're here to assist you!

Cheers,
Team Loop

March 7, 2024

Great product, fantastic customer service and fast resolution of issues. I highly recommend it.

Pure Fungi
United Kingdom
Almost 2 years using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your kind words, Team Pure Fungi!

We're thrilled to hear that you're happy with our product and customer service. Your recommendation means a lot to us, and we're committed to continuing to provide fast resolutions to any issues that may arise. Thank you for choosing us!

Cheers,
Team Loop

March 9, 2024

Best subscription app, best support, best experience for our incredible subscribers. Highly recommend Loop if you are considering a subscription tool for your store.

Rejuvia
United States
2 months using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your enthusiastic endorsement, Team Rejuvia!

We're thrilled to hear that you consider Loop the best subscription app, with the best support and experience for your subscribers. Your recommendation means a lot to us, and we're honored to be a part of your store's success.

Cheers,
Team Loop

January 24, 2024

Loop is a well thought out, fully featured subscription app that's backed by a world class team. Shout out to Atul for always being on top of any questions, issues, or feature requests that we need.
Excited to keep working with them to increase our LTV!

DailyLife
Canada
7 months using the app
Loop Solutions Inc replied January 31, 2024

Thanks a ton for the shout-out!

Super glad to hear you're loving Loop and that Atul's been able to help out with everything you need. Can't wait to keep rocking this journey with you and boost that LTV! If you've got more questions or need anything, just give us a shout. Cheers to more success together! 🚀

Team Loop

January 22, 2024

I've been using Loop for a couple of months now and am delighted with every aspect. The changeover from my previous subscription app was handled beautifully, the Loop team did all the heavy lifting and there was no disruption at all to subscribers. And the support team are great. They're on a par with Shopify support: fast to respond, warm and friendly + they totally know their product.

The app has been running perfectly for me, it's super easy to manage and has some nifty tools + analytics. Probably the thing I like most is the customer portal; the set out is clear and simple so that even the most tech-challenged person could find their way around.

Well done Loop, I'm so glad I found you!

Hey Happy Dog
Australia
About 2 months using the app
Loop Solutions Inc replied January 24, 2024

Thank you for your fantastic review, Team Hey Happy Dog!

Super glad to hear your switch was a breeze and you're loving the customer portal. Thank you for choosing Loop, and we look forward to supporting your continued success!🚀

Cheers 🥂,
Team Loop