Loop Subscriptions , 280 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, comprehensive features, and exceptional customer support. They appreciate its smooth migration process, intuitive functionality, and features like product bundles and custom discount codes. The app's responsive customer service, attractive pricing, and ability to increase sales and reduce cancellations are also praised. Despite some room for improvement in reporting and customization, satisfaction is high.

February 20, 2024

Great product, outstanding support from the team. 5/5

Beak & Body Care Co.
Czechia
10 months using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team.

Cheers,
Team Loop

January 12, 2024

My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).

Angela Caglia Skincare
United States
About 2 months using the app
Loop Solutions Inc replied January 15, 2024

Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout.

Happy to have you on board! 🚀🌟

Team Loop

April 9, 2024

Working great so far!

Cherry Love Coffee
Netherlands
About 1 month using the app
Loop Solutions Inc replied April 29, 2024

Thanks for sharing your feedback, Team Cherry Love Coffee! We're glad to hear things are going well! If you need any help or have questions, feel free to reach out.

Cheers,
Team Loop

January 15, 2024

LOOP is an excellent and user friendly app. The service is also outstanding, they were very helpful. Definitely recommended!

El Gummo
Netherlands
3 months using the app
Loop Solutions Inc replied January 17, 2024

That's awesome to hear! Thanks for the shoutout about us being user-friendly and for appreciating our service. We're super glad we could help out.

If you ever need anything or have questions, remember, we're just a message away. Happy to have you with us, and thanks for recommending us! 😊👍

Team Loop

February 14, 2024

Great Customer Service. Atul is awesome.

Inward Half
United States
8 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your wonderful feedback, Team Inward Half!

We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟

Team Loop

January 9, 2024

Switched over to loop a few months ago and I am very happy with the app. The customer service is amazing and it is really user friendly.

Bizzybcrafts
United States
4 months using the app
Loop Solutions Inc replied January 15, 2024

That's awesome to hear, Team Bizzybcrafts! 😊

Glad you're loving Loop and finding it easy to use. Our customer service team will be over the moon to know they've been a big help. If you have any ideas, or questions, or want to chat about how we can make the app even better for you, feel free to message us anytime.

Thanks a bunch for being part of the Loop family! 🌟

January 24, 2024

Great app and extremely responsive/capable team to help with configuration. Looking forward to growing with Loop!

Melier
United States
4 months using the app
Loop Solutions Inc replied January 31, 2024

Thanks for the awesome review!

We're stoked to hear you're happy with the app and our support team. Can't wait to grow together with Loop! If you need anything along the way, just holler. Here's to big wins ahead! 🌟

Team Loop

January 12, 2024

Great customer service. Fast and straight to the solution.

Oh Beauty
United States
8 months using the app
Loop Solutions Inc replied January 15, 2024

Thank you for your positive feedback, Team Oh Beauty!

It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! 🌟💨

Team Loop

February 7, 2024

Great app, seamless. EXCELLENT customer service.

Nutcase Nuts
United Kingdom
6 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your glowing review, Team Nutcase Nuts!

We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟

Team Loop

Edited January 31, 2024

Loop helped me out when I needed help installing the widget on my website. Now I just need to see how the offer converts over the next. Update: Loop helped me keep the app affordable to keep forever!

DPGBOOKSTORE.COM. Today's Bestsellers.
United States
About 2 months using the app
Loop Solutions Inc replied December 26, 2023

Hi DPG Bookstore, We greatly appreciate your time and effort in providing a rating for our App on the Shopify App listing page.
As a merchant-centric startup, we strive to offer a 5-star and beyond customer experience
Your feedback is invaluable to us, and we'd be really grateful if you could share your insights and suggestions on how we can improve our app and support to earn that 5-star rating.
If you are open to discussing this further or have specific areas you'd like to address, I will be more than happy to arrange a call.

Here's to great times together! 🥂
Team Loop