Loop Subscriptions , 283 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, comprehensive features, and exceptional customer support. They appreciate its smooth migration process, intuitive functionality, and features like product bundles and custom discount codes. The app's responsive customer service, attractive pricing, and ability to increase sales and reduce cancellations are also praised. Despite some room for improvement in reporting and customization, satisfaction is high.

February 7, 2024

Loop is AWESOME! It is the only app we found which combines functionality of product bundles AND subscriptions is a very user-friendly interface. We have been using the Loop $99 plan and it kind of pays for itself as 90% of of website sales go through the loop app!

The bundles and discounts are accomplished in a 'smart' back-end way i.e. by creating custom discount codes rather than 100s of product variants. Also, HUGE shout-out to the support team. Manan and others are always available to answer my questions and they even quickly solve simple coding and formatting issues. Well done LOOP!

NuttyHero Inc.
Canada
11 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your amazing feedback, Team Nutty Hero!

We're thrilled that Loop is making a significant impact on your sales with its unique combination of product bundles and subscriptions. Hearing that our app and the support from Manan and the team have met your needs is fantastic. Thanks for being a part of the Loop family! 🌟

Team Loop

March 7, 2024

We were with Bold Subscriptions for many years then switched to Appstle with the Shopify 2.0 release. It took us a month to configure and get setup on Appstle and after going live we just ran into issue after issue after issue as the system wasn't stable. We started looking at other platforms and found Loop. The install and configuration took just a few hours. They migrated our existing customers over from Appstle and we were live within a few days. Customers love it and we are very happy with it about a month since launch. Would highly recommend!

Frozen Garden
United States
28 days using the app
Loop Solutions Inc replied March 18, 2024

That's fantastic to hear, Team Frozen Garden!

We're so glad that your transition to Loop was smooth and that both you and your customers are loving the experience. Thank you for sharing your journey and for your high recommendation. We're here to support you and look forward to being a part of your continued success!

Cheers,
Team Loop

May 4, 2024

Loop Subscriptions have helped our business grow. We really like the dashboard because it provides us with great analytics to get understand our customer purchase behaviors for subscriptions.

Rocky's Matcha
United States
4 months using the app
Loop Solutions Inc replied May 6, 2024

We're delighted to hear that we have contributed to your business growth, Team Rocky's Matcha! Very happy to know that you love our dashboard and its features. Thank you for your positive feedback and continued support :)

April 2, 2024

The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered.

This level of support makes it highly recommended for anyone looking to streamline their selling experience.

Senzu Health
Canada
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for sharing your experience, Team Senzu Health!

We're thrilled to hear that we have simplified your subscription process and our customer support has been responsive to your needs. We're glad to have contributed to streamlining your selling experience.

Cheers,
Team Loop

March 18, 2024

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.

Elite Roasters of Atlanta
United States
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for your review, Team Elite Roaster of Atlanta!

We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service.

Cheers,
Team Loop

May 12, 2024

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

Fulfyld Day
United States
30 days using the app
Loop Solutions Inc replied May 14, 2024

Thank you so much for your amazing review, Fulfyld Day! We're thrilled to hear that you're enjoying our subscription service and that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. :)

April 29, 2024

The Loop team have been absolutely supportive with any questions or problems that we have encountered on our Shopify platform. Super responsive and efficient!

BeMe Wellness
Singapore
7 months using the app
Loop Solutions Inc replied May 1, 2024

Thank you for sharing your lovely feedback, BeMe Wellness!

We're really happy to hear that you are loving Loop and it is great to know that our customer support has been responsive to your needs. Whenever you need us, we're here to assist you!

Cheers,
Team Loop

February 29, 2024

One of the best apps on the platform.

I have used other subscription services and I would recommend this one over the others on the customer service alone.

Miaroo
United States
3 months using the app
Loop Solutions Inc replied March 18, 2024

We're honored to be considered one of the best apps on the platform! Thank you for your recommendation and for highlighting our customer service. We're committed to providing top-notch support to all our users.

Thank you for choosing us, Team Miaroo!

Cheers,
Team Loop

January 25, 2024

Loop subscriptions is amazing. I don’t know why they only have 4.9 stars because they should have 5.0! The features in this app are amazing and help our company increase sales. I found this service on a podcast where they compared every subscription service and Loop was hands down number one and I understand why now.

Their customer service is AMAZING. Anytime I need help they respond promptly and even with personalized video tutorials for my issue.

Highly recommend.

Holistic Nutrition
United States
6 months using the app
Loop Solutions Inc replied January 31, 2024

Thank you so much for your glowing review, Team Holistic Nutrition! Your recommendation means the world to us.

We're absolutely thrilled to hear that Loop Subscriptions has played a significant role in boosting your company's sales and that our features have met your needs so well. It's great to know our efforts to provide top-notch customer service, including personalized video tutorials, have been so helpful to you.

Thanks again for choosing Loop! 🌟

Team Loop

February 6, 2024

This is the first subcription app I've used, but so far, I could not be happier. I was migrating from a DIY solution and the team took time to understand my particular needs and provided a significant amount of very helpful support in the lead up to migration. The migration was painless - thanks to the efforts of that particular team. Since launch, perhaps the greatest value has been provided by the Support team. I'm continually asking questions and, regardless of the time or day of the week, a helpful response is never more than an hour or two away (often much faster).

The Dalston Egg Shop
United Kingdom
4 months using the app
Loop Solutions Inc replied February 21, 2024

We're so glad to hear about your positive experience with our app and the seamless migration process, thanks to our dedicated team. It's great to know our Support team has been there for you every step of the way, providing timely help whenever needed.

Thank you for trusting us with your subscription needs. If you have any more questions or need further assistance, we're just a message away. Here's to your continued success! 🌟

Team Loop