Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, flexible points system, and effective referral program. It integrates well with Shopify, offers customization to align with brand aesthetics, and provides valuable analytics for refining marketing strategies. The customer service is noted for its quick response and professionalism. The pricing, including 50 free active accounts, is beneficial for startups. Merchants report increased sign-ups and sales after using the app, which also works with other subscription-based apps.

February 14, 2020

Was having a problem with people accessing their accounts - Carter at support was super fast and helped resolve quickly.

Gustus Vitae
United States
4 months using the app
April 20, 2017

Great Customer support!

Thank you "MC" from the tech support team for holding my hand and corresponding and solving all my tech issues. I was skeptical at first - since i read some of the reviews below. This is certainly not a wiziwig app- you can do it- if you are confident in pasting liquid code into your theme files- but if you are not- the bold team is a 100% there to hold your hand. There response time has been in hours- please do give them the chance to respond to your questions.

There is a solid reason why it is more complex- this APP is the ONLY app that actually enables the customer to "check out" with their points rather than using coupon codes- which are just too complicated. It takes the customer to a unique checkout which is separate from the shopify checkout. We are now experimenting with the tons of options the APP offers- if you like to see the progress feel free to stop by our website lecity.org ....GREAT AND THANK YOU!

Lecity
United States
4 months using the app
March 23, 2018

My customers are actually excited about earning rewards again. For some reason I didn't find this app right away and ended up trying like, EVERY OTHER REWARDS APP IN THE APP STORE. How I didn't even see this one in this hunt is beyond me. But all the others... total damn duds. Glitches, oddball calculations, not accurately crediting customers. Total stressful mess that I was ready to throw in the towel on the whole thing. But I decided to do ONE MORE search for an app and found Loyalty Points. It's been aces ever since. I just added it so it hasn't created new sales just yet but the buzz is great in my facebook customer group. They are excited to get started!

The Bold team hooked up my code for this app super fast. Like, no waiting hardly at all.

Atomic Wildflower
United States
3 months using the app
July 28, 2016

Great app! Way better than S Loyalty. Thanks for yet another perfect product Bold! I give this a perfect 5/7.

Discounthockey
United States
3 months using the app
April 19, 2016

Great Loyalty Points App, can't recommend it highly enough.

G4mersheek
United Kingdom
3 months using the app
March 17, 2018

Fantastic app! Fantastic support.
I tried to install it myself and ran into a couple problems down to my themes design. After contacting Bold using the links they provide, they carried out a full install and got it all working smoothly.

The program itself is loaded with features and functions that help you manage every step of the program you offer.

Tiered rewards, bonus points and the fact that it only charges you for active users are all a plus for the program.

Used in conjunction with Bolds other apps, its an absolute must have.

Geektoysuk
United Kingdom
3 months using the app
December 15, 2017

Literally for most of my needs, they've got an app for it. I've tried many apps by BOLD, some I loved, some I didn't fit. For sure the support team has helped me out big time dealing with liquid installs. I have a lot to do with the store that and it really saves me time. Thanks always guys!

Stickernaut
United States
3 months using the app
April 8, 2020

The app does exactly what I needed it to and it's able to be customized the way I wanted! Naman and Carter were both super helpful when I needed help with anything! Great app & great customer service!

Peachy Keen Boutique
United States
2 months using the app
December 29, 2017

Excellent customer service. Very fast and reliable :D

Clothing Ever
Australia
2 months using the app
Edited June 15, 2016

The app has been awesome! We have had numerous customers tell us that it has been one of the greatest features since the invention of video games! Come check us out... https://www.facebook.com/theonlinepickers/

Online Pickers
Canada
2 months using the app