Reviews (66)

Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty rewards app for its ease of use, straightforward integration, and effective customer retention capabilities. They appreciate the responsive customer service and reasonable pricing, noting increased customer engagement and satisfaction. The app also allows for customization of loyalty programs and seamless migration of existing loyalty data, ensuring reliability and enhanced business value.

July 12, 2024

Tarik was quite good at getting me to fix up my setup so that my clients could enjoy their loyalty points! He was helpful, patient & encouraging. The Loyalty App not works PERFECTLY & I'll be promoting it to our clients as I personally always enjoy using loyalty points with ease.
Now I'll have happier clients :)
Thank you Tarik!
Cheers,
Cydney

Cydney Mar Wellness
Canada
Almost 7 years using the app
May 30, 2024

I have been able to turn my idea of a perfect loyalty program into reality with this product. Only now I'm able to reward my most loyal customers and show appreciation for trusting my brand.

SIVA
Bosnia & Herzegovina
About 1 month using the app
Edited June 15, 2023

Very good! Ended up getting my problem solved. The team was very helpful. Our customers love this rewards application. Thank you so much.

Tolman Self Care
Australia
About 6 years using the app
Shop Circle replied June 16, 2023

Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success.
Should you need any help, feel free to reach us back.

Have a lovely day,
Customer Success Team I Shop Circle

April 26, 2024

EXCELLENT service. Cannot recommend high enough.

Appeeling
Canada
Almost 6 years using the app
Edited February 6, 2025

Was having an issue with reward tiers - Axel at support was super fast and helped resolve quickly.

Gustus Vitae
United States
Over 5 years using the app
December 11, 2024

I would highly recommend this app not just of its great features but also of the amazing customer service. Their technical support, especially Danko, is very responsive, very knowledgeable and addresses any issue that you may encounter while using SC Loyalty Rewards.

Healing Blends
United States
Almost 4 years using the app
July 4, 2024

I had a question about upgrading my program and customer service was quick, gave me more details about the program and assisted me with how to make sure it was showing up on my site just like I wanted it to! 10/10!

House of eLLe
United States
Almost 4 years using the app
April 6, 2023

Great app that our customers love!

It's a nice way to give back to regular customers and remind customers to keep coming back.

eGrimesDirect
Canada
Over 3 years using the app
Edited January 31, 2024

Love this app!

Lizzie's All-natural Products
United States
About 3 years using the app
October 28, 2019

I started using the app a short time ago, so I don't have an opinion on it. However, I changed the theme and the customer service and support were both excellent. Shout-out to Mike and Rony, who quickly solved my issue and kept me well-informed throughout the process.

VViViD Shop Canada
Canada
Almost 3 years using the app
Shop Circle replied October 30, 2019

Thank you for the kind words about our customer support team! We strive to offer world-class service to all of our merchants, and we're glad to hear that Mike and Rony were able to help you out, and keep you well-informed during the process.

We look forward to hearing your feedback about Loyalty Points - please let us know if we can help with anything regarding the app.