SC Loyalty Rewards

SC Loyalty Rewards

Reviews (175)

Overall rating
4.4
Counts per rating level
  • 70% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its customizable loyalty points and referral programs. It integrates seamlessly with Shopify, allowing for easy migration of existing loyalty systems. The support team is noted for their quick and effective assistance, enhancing the app's functionality and user experience. Merchants report increased sales and customer loyalty due to its robust rewards system.

May 28, 2024

We have been overcharged by hundreds of dollars for several months and when we brought this to the attention of the developers, we were offered a partial discount for one month!
Recently, we discovered that this app has changed their pricing structure and significantly reduced their monthly fees (hundreds of dollars less) however, because we were already a customer and were paying the higher fees ...

Discovery Fabrics
Canada
Over 4 years using the app
January 13, 2020

I have my shopify stor for almost 2 years everything is set up andI have installed Loyaty points for quite some time.
I want to offer to my customer the option to paywith their points but I have to installed Cashier and reprogram the check out, payment, tax shipping ... So loyaty points cannot be working by itself. So I'm checking another app

Café Steel Pot
Canada
About 4 years using the app
July 19, 2020

The app is not loading anymore since about 1 week. Could you help me out please?
Much appreciated!

Farmed Today
Netherlands
Over 2 years using the app
October 14, 2021

App does not allow you to manage customer points effectively or even extract your own customer data - after being charged over $500 in one month because they had counted EVERY single customer EVER sent points (it is automatically sent to every customer and therefore counted) i asked to extract my data - almost 3 weeks later I still cannot access and they are not sending to me either - excuse ...

Uno Lusso
United Kingdom
Over 2 years using the app
Edited June 22, 2022

very disappointed with the app, after sales service is terrible. I wrote in to ask them one issue but they replied me with standard "solutions" which none of them is related to me question.

allaboutalicia
Singapore
Over 2 years using the app
Edited May 25, 2020

Be aware, we've been told by their support this app not being part of active development. We have an issue and no priority is given to solve this and with no temporary workaround : the app is generating a huge bunch of data inside your pages which makes them very big (3 MB+). We've seen also a huge performance drop in our website. In those conditions, I can't recommend choosing this app and stay ...

Boutique Lollipop
Canada
Over 1 year using the app
Shop Circle replied November 5, 2019

Hi there. Thanks very much for your feedback; we appreciate it as we use it to evaluate how we're doing and what we need to change.

One of our specialists has advised me that ...

July 3, 2016

Breezes over the fact that their app bypasses SHIPPING AND TAXES. Their workaround is to devalue your reward program points to make up for it. They act like it's no big deal when it is a huge defect. The minimal documentation mentions 6 months ago that it is in the works, but it still isn't available. In fact, bold can't even provide an estimate on when this will be available. They won't even ...

Rogue Hydro Llc
United States
6 months using the app
Edited October 19, 2018

So updated review. Wow got a super helpful phone call to get this set up. Now as i'm in the UK that was cool. I will play with this over the weekend to see how it performs. Thank you guys for your help. Update !!!!! You would have to be a complete moron to use this. It will charge you for customers that are 3 years old that you cant remove from shopify. The preview widget will not load half the ...

Diva's Closet
United Kingdom
2 months using the app
April 3, 2017

Working this company cost me more time and money than I dare to think about.
It started when they missed the first two appointments to help me set it up. This should have been enough, but I didn't listen to my instincts.
1. 1 month in, the app still wasn't working.
2. It interfered with my site, affecting functionality. I had to wait 24hours to amend this.
3. When changes were made, it blocked my ...

Morse Toad
United Kingdom
26 days using the app
July 3, 2020

I used this app, very hard to use, I I don't know how to use it, and the help center is not matched with shopify, it is complexity and outdated

beaufox hair
China
17 days using the app