SC Loyalty Rewards

SC Loyalty Rewards

Reviews (175)

Overall rating
4.4
Counts per rating level
  • 70% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its customizable loyalty points and referral programs. It integrates seamlessly with Shopify, allowing for easy migration of existing loyalty systems. The support team is noted for their quick and effective assistance, enhancing the app's functionality and user experience. Merchants report increased sales and customer loyalty due to its robust rewards system.

October 2, 2024

This app is excellent and brilliantly priced for online. BUT it is useless for POS as the POS integration only works on the most expensive tier. As a small shop we can't justify this, and it makes no sense at all when other loyalty programs with far more features provide POS at all their pricing tiers for far far less price. We would have bought it immediately, in fact I only found the lack of ...

Galah Home
Australia
2 days using the app
March 24, 2024

Features interessanti, possibilità di traduzione dell'app e delle notifiche solo con piano a pagamento. Una volta installata e fatto l'abbonamento pro scopro un problema con il widget vetrina per la versione mobile.
Scrivo all'assistenza per capire quale fosse il problema, mi viene detto che devono indagare più a fondo per capire il problema e che si faranno sentire loro una volta risolto.
A ...

Candle Bloom
Italy
About 1 month using the app
July 13, 2017

Installed and ask Bold to the install - I seem to be going around in circles with this. Does not work and have too many issues. Edit address button does not work, the buy with points button seems to only work sometimes, the way it handles freight when there are multiple options is poor.

Seems that the team supporting this is having issues and not as responsive as the other teams for the other ...

Illyaustralia
Australia
Almost 4 years using the app
January 4, 2022

I’ve used this app for a while and it’s fairly decent for what it does. But In the past 2 months there’s a bug in the app that causes some features to be missing such as entering birthdays and claiming points. Since that’s the whole point of a loyalty programme. When sent a ticket, I was told I would be given an update but I was not. I asked for an update a few days ago and was told “we have been ...

malingmouse
Singapore
About 3 years using the app
Edited May 5, 2018

Unbelievable.

Update: 23.02.18 - My customers are still not able to redeem any points.

After working with BOLD support for over a month, they still have not installed their app properly on my Turbo theme. I understand that each theme is different, but if I were to install a script on a website, I would make sure the site is functioning properly before I declare the installation to be complete. ...

Yourturnkeystore 243
Canada
About 2 years using the app
June 30, 2017

Good, but has a fatal flaw, maybe 2.

What I love: Points are tracked basically automatically, which is awesome. Customers do mention the points and "play the game", which means that they are engaged and spend with us so that they can use their points. I like how easy it is to adjust points on the backend if I like.

What's meh: tiered points structures seem like a good idea, the implementation ...

Sunflower Diaper Service
United States
11 months using the app
May 3, 2020

It seems that currencies other than dollars (euro, yen, etc) cannot be set.
If possible, please let me know.

Vi-meal
India
4 months using the app
June 10, 2016

This app is pretty good i guess but there are things that cab be done better by making it a little bit more user friendly but it is overall pretty good but the price is so expansive!

Zerogrocery
United States
2 months using the app
September 30, 2016

Great concept and it is mostly functional, but it's buggy and uses a lot of awkward hacks to show/hide/transform page contents and adds a strange custom checkout flow for reward redemptions. Some of the templates are actually loaded over AJAX and are therefore uneditable without CSS overrides and such. But since changes made via the app's CSS customization option only apply on some pages, you'll ...

Sust8
United States
26 days using the app