SC Loyalty Rewards

SC Loyalty Rewards

Reviews (175)

Overall rating
4.4
Counts per rating level
  • 70% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its customizable loyalty points and referral programs. It integrates seamlessly with Shopify, allowing for easy migration of existing loyalty systems. The support team is noted for their quick and effective assistance, enhancing the app's functionality and user experience. Merchants report increased sales and customer loyalty due to its robust rewards system.

Edited January 2, 2020

Huge thanks to Dylan who solved my missing widget! Accidentally deleted some of the code, totally my fault but Bold had no issue in resolving this issue swiftly for me! Thanks again Dylan, Bold smashing it out the park again! I use a few Bold apps and have always found their customer service and support excellent! Thanks again... :-)

Britemax-Direct
United Kingdom
Over 3 years using the app
Shop Circle replied October 9, 2019

Hi there! Thank you so much for the kind words about our app and customer service team! We're so glad you're enjoying it, and that it's working well for your business.

Very sorry for the trouble you ran into with the display and scrolling on mobile! But we're really happy to see that Mona was able to get things sorted for you right away.

Thanks so much for recommending our apps; we really appreciate it. :-)
We wish you the best of luck with your store's launch!

Edited May 15, 2020

Very easy setup. Naman was helpful in assisting with a testing question. We haven't deployed yet so I can't speak to that aspect of the program.
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Spoke with Priyanka to understand setting tier rewards for Membership app members based on tags applied to their profiles. Enormously helpful.
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Priyanka was a great help in showing me how to set up a staff account so customer service can handle Loyalty program questions. Thanks again!

Trainz
United States
Over 3 years using the app
July 24, 2017

Great installation support from BOLD. Easy to use interface and very flexible in setting up the points system. I see an increase in new sign ups. Customers love the shop n earn program. www.pontusfolio.com

You By Pontus
Singapore
Over 3 years using the app
December 18, 2018

Loyalty Points was our first introduction to Bold, and at this point we are up to about 8 apps in their suite because they do pretty much just what we need!

We use Loyalty Points for our fan club members and our volunteers and love being able to reward them both without all the manual intervention we used to need to do!

After adding quite a few apps to help with our holiday selling, we were having issues with points not being credited correctly, and MC to the rescue! We were back up and running with barely a blink.

The only feature we wish was available at the moment would be to allow customers to purchase multiple items for one shipment or to use points as a partial payment, but we just encourage our users to purchase gift cards to use and that works great for now!

Happy Holidays Bold Team!

Japanime Games
United States
Over 3 years using the app
April 6, 2023

Great app that our customers love!

It's a nice way to give back to regular customers and remind customers to keep coming back.

eGrimesDirect
Canada
Over 3 years using the app
October 18, 2018

I needed to migrate from V1 to V2 quite quickly to meet the needs of a client - Nir, Nirav, MC, Samuel and Brandon were absolutely fantastic and communicative! Thank you so much!

Netsmart Company Store
United States
Over 3 years using the app
Edited January 8, 2020

Abhi sent me some information I was looking for through help and couldn't find. Super fast and super helpful. Thank you!

shop cat o'neal
United States
About 3 years using the app
Shop Circle replied September 6, 2019

Thanks so much for the review! We're glad to hear you're loving our Loyalty Points app. :) We're really happy to hear that Rahul was able to answer all of your questions; don't hesitate to reach out if you have any more!

I love all the designs of your Fobskey product by the way! And how unique!

Edited January 31, 2024

Love this app!

Lizzie's All-natural Products
United States
About 3 years using the app
October 28, 2019

I started using the app a short time ago, so I don't have an opinion on it. However, I changed the theme and the customer service and support were both excellent. Shout-out to Mike and Rony, who quickly solved my issue and kept me well-informed throughout the process.

VViViD Shop Canada
Canada
Almost 3 years using the app
Shop Circle replied October 30, 2019

Thank you for the kind words about our customer support team! We strive to offer world-class service to all of our merchants, and we're glad to hear that Mike and Rony were able to help you out, and keep you well-informed during the process.

We look forward to hearing your feedback about Loyalty Points - please let us know if we can help with anything regarding the app.

Edited February 18, 2020

We like the Bold Loyalty app .. it allows us to provide a reward program for our customers that is very easy to use for us and our customers.

The only negative thing is we upgraded from ver 1 to ver 2 .. this was a bit of a hassle. Ver 2 didnt have the same point reward options as ver 1. We were using $5=1 point ... ver 2 did not allow this option. So we had to adjust all our customer reward totals to reflect the options available for ver 2.

LazarusLabs.com
United States
Almost 3 years using the app