Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Free plan available. 7-day free trial.
Rating (4.7)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

July 8, 2014

Languages

English

Works with

Checkout, HubSpot, Google Analytics, Google Optimize, Zapier

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button (no developer needed!), you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button (no developer needed!), you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. more
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Optimizable Segments - watch sessions of frustrated or confused visitors & more
  • Checkout Analytics - View events for what people do on your checkout page

Pricing

7-day free trial

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19/month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39/month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$79/month

or $758.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19/month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39/month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$79/month

or $758.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

949 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time session recording, heatmaps, and live chat. They praise its user-friendly interface, comprehensive analytics, and affordability, especially the free plan. The customer service is noted for its efficiency and responsiveness. Merchants find the installation and integration process seamless, and the interface intuitive. The real-time chat feature and surveys are particularly appreciated for engaging with customers and gathering direct feedback. The app is seen as a valuable tool for boosting conversions and improving store performance.

Edited June 30, 2023

Lucky orange is one of those apps that is essential to my store. I do not run and ads without it live because otherwise I cant see any points of friction my customer experiences. This app has saved me so much money on finding simple navigation errors or spelling mistakes that would otherwise deter potential customers. Highly recommend, it isnt even up for debate tbh.

I just want to update my review: It says that I have been using this app for 3 days, when in reality ive been using it for months. I would not be where I am today without this app, I truly mean it. I ALWAYS find something I need to change, even when I proof read my website 5 times before launching an iteration. If you are wanting to know why your conversion rate may have tanked, or what you can do to get it better. Get this app right now.

Prospa Lab Co.
Australia
3 months using the app
Lucky Orange LLC replied June 30, 2023

We're absolutely thrilled to hear that Lucky Orange has become an essential part of your store's operations. It's our goal to make sure you're equipped with the necessary tools to spot any points of friction that your customers may experience. Thank you for your strong recommendation and for being such a valued member of the Lucky Orange community! If you need any assistance, don't hestiate to let us know.

Cheers - Bradley from Lucky Orange

May 15, 2023

Every shop needs this app. It has a little bit of everything and is super helpful. Super easy to use and best of all it's FREE! I believe there are paid options but for the most part, I only needed the free version. Seriously, it's a life changer.
It helps so much to see where people left off and why. It also has announcements and surveys that people can take. BEST APP OUT THERE!

Sunlitsage
United States
About 1 month using the app
Lucky Orange LLC replied June 2, 2023

Wow! Thank you for such a ringing endorsement! We love when our users describe Lucky Orange as "super easy to us" and "a life changer." We're glad you're enjoying Lucky Orange and have passed on your kind words to the rest of our team. Thanks again for your review, and we're here should you need anything!

Cheers - Jordan from Lucky Orange

September 21, 2023

Without a doubt one of the most valuable tools for insights into your customer behavior. Once you start getting traffic into your site you really need this app. Especially when running ad campaigns. It's of great service to be able to see what the people who are clicking on certain ads are behaving like when interacting with your site. Yes, it's good for identifying issues as well but the most use I have gotten out of it is to determine what the habits are of certain customers, specifically ones that add to cart and don't buy. This app is an absolute must have.

Battle Born Wood Shop
United States
Over 1 year using the app
Lucky Orange LLC replied September 27, 2023

These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!

Cheers - Emilia from Lucky Orange

About this app

Launched

July 8, 2014

Languages

English

Works with

Checkout, HubSpot, Google Analytics, Google Optimize, Zapier

Built by Lucky Orange LLC

About Lucky Orange LLC

4.7 average rating

9 years building apps for the Shopify App Store

Support

Send a message

1 (913) 735-9032

support@luckyorange.com

More apps like this

4.9 out of 5 stars 322 total reviews Free to install
Watch shoppers in action! Find errors with visitor replays!
No reviews 0 total reviews 14-day free trial
Aggregate data from your favorite marketing platforms
4.6 out of 5 stars 42 total reviews Free plan available
Record your visitors using heatmaps and session replays