Lucky Orange Heatmaps & Replay
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 4.7 (846)
- Developer
- Lucky Orange LLC
Featured images gallery
Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions.
See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights.
- Session Recording & Heatmaps – Understand visitor behavior with visual analytics
- Surveys – Ask visitors questions to to uncover barriers and motivations
- Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout
- Discovery – Ask questions and get AI-powered answers from your site’s data
- Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases
- Popular with stores like yours
- Based in United States
Languages
English, German, Italian, French, and Spanish
Works with
- Checkout
- HubSpot
- Google Analytics
- Zapier
- Optimizely
Categories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Free
Free
- 100 sessions/month
- 30 day data storage
Launch
$19 / month
or $182.40/year and save 20%
- 500 sessions/month
- 30 day data storage
- Discovery AI + $5/month
Build
$39 / month
or $374.40/year and save 20%
- 3,500 sessions/month
- 60 day data storage
- Discovery AI + $10/month
Grow
$89 / month
or $854.40/year and save 20%
- 10,000 sessions/month
- 60 day data storage
- Discovery AI + $20/month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (846)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive tools like session recordings, heatmaps, live chat, and real-time analytics, which effectively identify user behavior and optimize conversion rates. The support team is praised for being responsive and aiding in a smooth onboarding process. Merchants note significant improvements in site performance and customer engagement, making it a valuable asset for understanding and interacting with customers.
This app provides a great visual way to see how people interact with my site. The session recordings leaves me with useful feedback to make changes according to customer behavior which I wouldn't have had access to otherwise.
The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Very helpful team! Quick response and very usefull app to see what issues people may be having. I look forward to learning more about how to use it and help our customers! Sometimes can take a while to load the sessions but otherwise I use this tool daily.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Support
App support provided by Lucky Orange LLC.
Resources
Developer
Launched
July 8, 2014
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, store analytics, Online Store
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View customers
Browsing behavior
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Edit store analytics
Pixels
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Edit Online Store
Online Store script tags, theme
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