Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
4.7 (1,445)

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior. more
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Discovery - helps you answer pressing questions about your website visitors
  • Checkout Analytics - View events for what people do on your checkout page
Highlights
Popular with businesses in United States

Languages

English, German, Italian, French, and Spanish

Works with

  • Checkout
  • HubSpot
  • Google Analytics
  • Zapier
  • Optimizely

Pricing

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39 / month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$89 / month

or $854.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,445)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive analytics tools, including heatmaps and session recordings that enhance site performance and boost conversions. The user-friendly dashboard and intuitive setup are ideal for those with limited technical skills. Additional features like real-time visitor tracking and form analytics further add value. Seamless Shopify integration and responsive customer support are also highlighted, ensuring a smooth user experience and effective troubleshooting.

December 4, 2024

I would hands down recommend the Lucky Orange app. Why?

Three reasons.

1) Stop the guesswork. You know where your users are browsing. Visuals bring the data alive. A potent combination when your trying to understand the weak points on your site.

2/ The dashboard is so user friendly that my daughter, with a little over six years of life experience could find her way around it. Don't know why your users are angry - one click on the discovery tab and you've got the answer. Simple.

3/ Customer service team are real humans - kind, polite (but not cheesy) they answer your question quickly - panicking about those gaps between user actions - drop them a message and they will answer.

4/ Lucky Orange - the name alone and icon is something else. Talk about elite branding.

On a serious note - genuinely think this software has helped me find out key info about my site. In a world full of data, you can get lost but luckily there's one orange giving your website the vitamin C it needs ️.

If anyone wants to check if I'm legit about this drop me an email and I will jump on a call to shout about them.

Practical Product Picks
United Kingdom
28 days using the app
Lucky Orange LLC replied December 6, 2024

Wow! Thank you for taking the time to leave us such a thorough review! You’ve hit on so many key points, and we love that getting a front-row seat has brought you the insights you need to improve your website and grow your business. You shouldn’t need a PhD in data analytics to optimize your visitor experience, as your junior analyst— we mean your daughter—has so clearly demonstrated.

Guesswork always leads to dead ends and false assumptions, but Lucky Orange insights make it simple to see. And yes, we’re truly a 100% human-based team that’s available for all users, regardless of trial or plan tier—no bots here! Thanks again for your review and for sharing the Lucky Orange love! If you need anything, please don’t hesitate to let us know! Happy tracking!

Cheers - Emilia from Lucky Orange

December 3, 2024

I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)

Store Supplies
United States
7 months using the app
Lucky Orange LLC replied December 6, 2024

Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. As you continue to dive into Lucky Orange, please let us know if we can help in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

November 25, 2024

Lucky Orange is an essential tool for any business. I had an incredibly productive meeting with Jordan, who guided me through the setup process and provided invaluable support. this platform is a game-changer and I believe every business can benefit from using it

Serenify Spot
United States
7 months using the app
Lucky Orange LLC replied December 2, 2024

Thank you for your review and recommendation! We love that we've earned the distinction of being an essential tool for your business as well as for other businesses! I'm glad you found our call helpful; we strive to ensure our users get the most out of the 20+ features available through Lucky Orange. Thanks again, and don't hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

Support

App support provided by Lucky Orange LLC.

Developer

Lucky Orange LLC

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Launched

July 8, 2014

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