Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Pricing
Free plan available
Popular with stores like yours
Based in United States
Rating
4.7 (800)

Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions.

See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights.

See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights. more
  • Session Recording & Heatmaps – Understand visitor behavior with visual analytics
  • Surveys – Ask visitors questions to to uncover barriers and motivations
  • Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout
  • Discovery – Ask questions and get AI-powered answers from your site’s data
  • Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases
Popular with stores like yours
Based in United States

Languages

English, German, Italian, French, and Spanish

Works with

  • Checkout
  • Google Analytics
  • HubSpot
  • Optimizely
  • Zapier

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

Features

  • 500 sessions/month
  • 30 day data storage
  • Discovery AI + $5/month

Build

$39 / month

or $374.40/year and save 20%

Features

  • 3,500 sessions/month
  • 60 day data storage
  • Discovery AI + $10/month

Grow

$89 / month

or $854.40/year and save 20%

Features

  • 10,000 sessions/month
  • 60 day data storage
  • Discovery AI + $20/month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (800)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
July 15, 2026

We've been really impressed with Lucky Orange's capabilities. They excel at data tracking down to the smallest nuance and more importantly they have figured out how to implement AI in an effective and genuinely useful manner, saving our team from digging through volumes of raw data. 10 out of 10 recommend.

LUMA NUTRITION
United States
7 days using the app
Lucky Orange LLC replied July 17, 2026

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store, and we love to hear that Discovery has been so helpful to you! Again, we appreciate your review, and we're here should you need anything else!

Cheers - Danny from Lucky Orange

July 15, 2026

This app is really useful, especially when you're first starting out as you can see exactly what your customers are looking at and for how long. You can even see where their mouse is moving (which is often following their eye movements).

I've often watched a playback of a customer journey and seen something that could be improved on the website - or even where something wasn't showing correctly.

You can also see when a potential customer is coming back to view something for a second, third or fourth time.

There are more features but this is what I've found most useful to date.

The Bijou Stove Company
United Kingdom
8 months using the app
Lucky Orange LLC replied July 17, 2026

Thanks for taking the time to leave us a review! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Jordan from Lucky Orange

July 9, 2026

Overall great experience with using lucky orange. The detail you get in the replays and insights is great for a new business to see where they can improve and make changes to maximise conversion and customer satisfaction. Thank you.

OLOA
United Kingdom
6 days using the app
Lucky Orange LLC replied July 17, 2026

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through session recordings and page insights can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Justin from Lucky Orange

Support

App support provided by Lucky Orange LLC.

Developer

Lucky Orange LLC

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Launched

July 8, 2014

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number

  • Device and activity data

    IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, store analytics, Online Store

  • View customers

    Browsing behavior

  • Edit store analytics

    Web pixels

  • Edit Online Store

    Online Store script tags, theme

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