Lucky Orange Heatmaps & Replay

Name: Lucky Orange Heatmaps & Replay
Brand: Lucky Orange LLC
Rating: 4.7 (1010 reviews)

Free plan available. 7-day free trial.

Rating (4.7)

Reviews

1,010

Developer

Lucky Orange LLC

Watch people navigate your website to increase conversions

Lucky Orange Dynamic Heatmaps provide an interactive overlay

Build announcements that get the right people's attention

See where people abandon their journey on your website

Deliver real time customer support and use collaboration tools

Organize key metrics and high-level trends that matter most

Highlights

Popular with businesses like yours

Based in United States

About this app

Launched

July 8, 2014

Languages

English

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Recordings & Heatmaps - see what people find most interesting (and not)
Surveys - why guess what your customers want when you can ask them yourself?
Conversion Funnels - we pre-built them for you so you can see drop off fast
Optimizable Segments - watch sessions of frustrated or confused visitors & more
Checkout Analytics - View events for what people do on your checkout page

Pricing

7-day free trial

Free

100 sessions/month
30 day data storage

Launch

$19/month

or $182.40/year and save 20%

500 sessions/month
30 day data storage

Build

$39/month

or $374.40/year and save 20%

5,000 sessions/month
60 day data storage

Grow

$79/month

or $758.40/year and save 20%

15,000 sessions/month
60 day data storage

Free

100 sessions/month
30 day data storage

Launch

$19/month

or $182.40/year and save 20%

500 sessions/month
30 day data storage

Build

$39/month

or $374.40/year and save 20%

5,000 sessions/month
60 day data storage

Grow

$79/month

or $758.40/year and save 20%

15,000 sessions/month
60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,010 reviews

Overall rating

4.7

Counts per rating level

86% of ratings are 5 stars
867
5% of ratings are 4 stars
53
2% of ratings are 3 stars
21
2% of ratings are 2 stars
16
5% of ratings are 1 stars
53

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its valuable insights into customer behavior, helping optimize their online stores. Key features include heatmaps, session replays, live chat, and customer surveys. These tools help understand visitor interactions and drop-off points. Merchants praise its user-friendly interface, responsive customer service, and free plan option. It's recognized for robust analytics, easy installation, and seamless Shopify integration.

September 21, 2023

Without a doubt one of the most valuable tools for insights into your customer behavior. Once you start getting traffic into your site you really need this app. Especially when running ad campaigns. It's of great service to be able to see what the people who are clicking on certain ads are behaving like when interacting with your site. Yes, it's good for identifying issues as well but the most use I have gotten out of it is to determine what the habits are of certain customers, specifically ones that add to cart and don't buy. This app is an absolute must have.

Battle Born Wood Shop

United States

Over 1 year using the app

Lucky Orange LLC replied September 27, 2023

These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!

Cheers - Emilia from Lucky Orange

October 23, 2023

I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam

Deer Park Woodwork

Canada

About 2 years using the app

Lucky Orange LLC replied October 25, 2023

WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out.

Cheers - Emilia from Lucky Orange

October 15, 2023

Very informative app! The videos help me see where customers are going on my website and also if they have any issues. I have been able to correct some links on my website after noticing on videos that customers were clicking on links that did not open (rage clicks). I am still assessing other ways this app can help my website. It is worth adding to your website.

43 Chesapeake Court Antiques

United States

6 months using the app

Lucky Orange LLC replied October 19, 2023

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your review, and we’re here should you need anything else!

Cheers - Emilia from Lucky Orange

All reviews