Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Pricing
Free plan available
Popular with stores like yours
Based in United States
Rating
4.7 (843)

Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions.

See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights.

See how shoppers move through your store and uncover what’s driving or blocking sales. Watch visitor Sessions to spot friction and use Heatmaps to see what captures attention. Track checkout events like “Product Viewed,” “Added to Cart,” and “Checkout Started” to find where buyers drop off. Collect feedback with Surveys and Use Discovery, Lucky Orange’s AI assistant, to understand your data whether it’s sudden performance shifts or what’s blocking conversions & instantly get actionable insights. more
  • Session Recording & Heatmaps – Understand visitor behavior with visual analytics
  • Surveys – Ask visitors questions to to uncover barriers and motivations
  • Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout
  • Discovery – Ask questions and get AI-powered answers from your site’s data
  • Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases
Popular with stores like yours
Based in United States

Languages

English, German, Italian, French, and Spanish

Works with

  • Checkout
  • Google Analytics
  • HubSpot
  • Optimizely
  • Zapier

Pricing

Free

Free

Features

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

Features

  • 500 sessions/month
  • 30 day data storage
  • Discovery AI + $5/month

Build

$39 / month

or $374.40/year and save 20%

Features

  • 3,500 sessions/month
  • 60 day data storage
  • Discovery AI + $10/month

Grow

$89 / month

or $854.40/year and save 20%

Features

  • 10,000 sessions/month
  • 60 day data storage
  • Discovery AI + $20/month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (843)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for insights into customer behavior, aiding in website optimization and conversion rates. Key features include session recordings, heatmaps, live chat, visitor profiles, and form analytics. It's praised for easy installation, an intuitive interface, and actionable insights. The support team is commended for responsiveness and effective issue resolution, enhancing the onboarding and troubleshooting experience. It's seen as a valuable tool for improving user experience and driving sales.

March 29, 2026

Only been using the app for a week so far, but has provided some insightful outlooks into customer behaviour which has allowed us to make some important changes on the website.

Cali Flow Shop
Australia
7 months using the app
Lucky Orange LLC replied April 3, 2026

Thanks for taking the time to leave us a review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Jordan from Lucky Orange

February 3, 2026

This app provides a great visual way to see how people interact with my site. The session recordings leaves me with useful feedback to make changes according to customer behavior which I wouldn't have had access to otherwise.

Prime Pizza Ovens
United States
Almost 3 years using the app
Lucky Orange LLC replied February 6, 2026

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Will from Lucky Orange

April 21, 2026

We have been recommending Lucky Orange to DTC clients for years, and it consistently delivers the kind of behavioral insight that turns a stagnant 1.5% conversion rate into a 2.5%+ one

Open House
United States
8 days using the app
Lucky Orange LLC replied April 24, 2026

Thank you for your review! Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Jordan from Lucky Orange

Support

App support provided by Lucky Orange LLC.

Developer

Lucky Orange LLC

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Launched

July 8, 2014

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number

  • Device and activity data

    IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, store analytics, Online Store

  • View customers

    Browsing behavior

  • Edit store analytics

    Web pixels

  • Edit Online Store

    Online Store script tags, theme

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