I've been using Lucky Orange on every one of my sites for years and I can't put into words how much it does for our businesses. It makes it simple to see why your visitors aren't converting and gives you the chance to fix those issues so you don't spend a ton on traffic without results. The customer service has been great and they're constantly working to make things better. Like I said we've been using them for all our businesses and will continue to do so in the future.

I use Lucky Orange for chat, live view of visitors, recordings and analytics. Tons of customization features available and intuitive to use. Their dashboard feature is super rich including some great funnel metrics that I haven't seen in most competing products. Customer support has been valuable. They also include personal one on one onboarding that I have rarely seen with other Shopify vendors. Overall, a total winner in my book. I am keeping them :-)

very useful app for understanding customer thought process on the site. totally recommend it for new sites as well as established businesses.

It is a great app to track your visitors insights. I've not been much familiar with this app because LO offers a 7 day free trial and I am a newbie to it. I would be glad if LO offered me another a Month Free Trial. Thanks, Great app. Recommended app.

I love this app, it's great! Gave me the desperately needed insight I required to help convert more sales. the UI is a little outdated but the core functionality is gold.

not working for me! Not like it very slow never recommended installing on the store... please try your own risk

This app doesnt seem to be to accurate with the recordings. Some that play dont seem to be doing whats appeared above

Love, Love, LOVE Lucky Orange! Installation was a breeze and super fast, their guides are easy to understand, and they answered the few questions I had really fast! Who doesn't adore quick, friendly, knowledgeable customer service?! I'm really looking forward to learning from all of the information this app is giving me. I finally feel like I am starting to understand all of the stats I've been getting. Just one suggestion - and I have been told they are working on it - please, please, please make mobile live chat available SOON! I don't always have my laptop on, but my phone is always in my hand. Thanks, Lucky Orange!

This app stopped recording Adds to cart and most of the view content recordings regardless of live sessions! The support team was absent due to weekends! Later the team reached me and helped me through skype chat. They resolved the issue and found out that my theme was a problem due to a design change of my cart. Moreover, he showed me how the site was loading for a long time.

I just installed app, needed support and jason was very helpful. So far app is great, probably will update review after several weeks of experience