Lucky Orange Heatmaps & Replay , 1,008 reviews

Without a doubt one of the most valuable tools for insights into your customer behavior. Once you start getting traffic into your site you really need this app. Especially when running ad campaigns. It's of great service to be able to see what the people who are clicking on certain ads are behaving like when interacting with your site. Yes, it's good for identifying issues as well but the most use I have gotten out of it is to determine what the habits are of certain customers, specifically ones that add to cart and don't buy. This app is an absolute must have.

I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam

Very informative app! The videos help me see where customers are going on my website and also if they have any issues. I have been able to correct some links on my website after noticing on videos that customers were clicking on links that did not open (rage clicks). I am still assessing other ways this app can help my website. It is worth adding to your website.

I've been using Lucky Orange's heatmap plugin for some time now, and I must say it's been a game-changer for optimizing my website. The level of insight it provides is simply unparalleled. Being able to visually see where visitors are clicking, moving, and even where they're dropping off has helped me make data-driven decisions to enhance the user experience.

The heatmap feature is incredibly user-friendly, and the real-time data it offers allows me to make quick adjustments to my website's layout and content. It's also great for A/B testing, as I can see the impact of changes almost instantly.

Additionally, the detailed reports and filters make it easy to drill down into specific pages and segments, giving me a comprehensive view of user behavior. The fact that Lucky Orange also offers session recordings and live chat functionality within the same platform is a huge plus.

All in all, Lucky Orange's heatmap plugin has been a valuable addition to my web optimization toolkit, and I highly recommend it to anyone looking to improve their website's performance and user experience.

I have been using Lucky Orange for a while now. It is a great tool to use, and it helps you to improve your website by seeing issues that can help you improve your site.

Had issues with downgrading from their free plan - kept getting an error message and their support took days to get back to me. I'm updating my review because they made sure I was taken care of and even offered to call me directly to go over what was happening. I appreciated their extra effort to make sure this was corrected. We have used Lucky Orange for years and never had any issues until this year. Not sure if something is broken between Shopify and Lucky Orange that does not allow you to downgrade to their free plan.

I do love this app.
the insights and data i can see from visitors and what they are looking at is really helpful. i get to see their country and what products get most traffic.
I had some issues with the plan they offered but with some excellent support they got me back on track. a little pricey for micro business but worth it.
highly recommend. its one of the best heatmaps i have found

Great tool to see real time data and customer interaction. Easy user interface. Definitely recommend.

There is so much great information to be obtained with this app. I am not very tech savvy, so it was really helpful to see my website from the customer's point of view, and make changes accordingly. Great customer service- friendly and quick response. I wish I had installed this AGES AGO!!

This app is the best in class and it’s very useful. The only issue is sometimes it doesn’t get the screen recordings properly showing blank screen and I cannot see customers’ behavior but other than that it’s pretty aesthetic and easy to use!