I am on Lucky Orange everyday! It shows me as soon as a customer is live on my website, and tracks their every movement. It makes a sound when a customer enters my site, adds to cart and purchases. Helps me track the site visits, conversion rate and where my sales are coming from (i.e. my facebook ads or instagram posts or google ppc / organic searches). Best and only app I use and great value at $10 US per month. Highly recommend.

Great customer service, Great app! Nothing beats being able to actually look through the eyes of the buyer

Had a great customer service experience with Justin. He quickly diagnosed my issue and kept communication going with me until the issue was resolved. Excellent!

I use this app every single day to analyze what tweaks I need to make on my website to make it easier for customers to place orders. It is an invaluable tool, and the support is swift and excellent.

The best app to see and observe customers movements on the website, it has helped me a lot to optimize and make my product pages better for more conversions, the in chat feature is the best one as i can chat with customers live when they are on the website, kudos to the makers, thanks a lot.

=== Review Updated on 10-12 BY EverythingHippo ===
I appreciate when a vendor responds after getting a negative review. Bradley from Lucky Orange reached out after I posted the one star review. We had a helpful conversation. My browser, FireFox by Mozilla, caused the app loading failures that lead to my original review. I was able to load the app in MS Edge. Bradley provided information about how to make a few small changes and now the app is working correctly. The app seems to allow visibility into the behaviors of my store visitors which is why I installed it. I dont have a comprehensive review at this time but it seems well organized and feature rich. So far so good. I will add a more detailed review after using the product for a few more weeks.

==== Original Reivew ====
What a POS. I was working with Shopify Support and they recommended that I install this App. The description seemed just like what I wanted. I added it and then ... nothing. It would not start. I removed it .. readded it. Nothing .. blank screen. I deleted cookies and cache. Nothing. I restarted the laptop and started shopify admin in a private window. Nothing. Would not move past a blank screen.

I have had some bad apps in my time on Shopify, but I have never had one so useless that it wouldn't even start up.

I recommend that you don't touch this one and move on to another one that is reliable.

great app they solved my problem ! and they give me 30 days free trail also ! Highly recommend app !

Great app and show how customers move around in your online shop. It records automatically and also shows the location of potential customers.

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

So far, so good. Great to get a real time insight into client behavior on the site. Do arrange the free call to help guide you through the app as it's a great opportunity to find out everything the app can do for you / how it works. Justin was great at guiding me through the various functions. It is unfortunate that Shopify has limited the viewing of the checkout process only to subscribers of their highest paid subscription service as this is a very important stage of the client experience. Hopefully they will change that back to way it was previously where all Shopify merchants were able to see their client behavior throughout the complete transaction rather than holding this important and valuable piece of client information to ransom for the very few that can afford it. Shame on you Shopify. I love what you do and this is an unpleasant side of you I haven't come across before.