Reviews (1,454)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its detailed insights into customer behavior through features like heatmaps, session recordings, and real-time analytics. They appreciate the tools for optimizing conversion rates, such as conversion funnels and checkout analytics. The app is noted for its user-friendly interface and smooth integration that doesn't slow down websites. Support is frequently praised for being responsive and helpful in facilitating quick solutions and effective onboarding.
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I had my 15-minute on-boarding call with Jordan yesterday and it was very useful. I've only been using the app for a few days and already it has provided me with a lot of info. Jordan enthusiastically pointed out some of the highlights of the app and the many ways to customize the reporting results. I feel better prepared to analyze the data now after our conversation.
Thank you for your review! We love talking with our customers about how to best leverage Lucky Orange, and we are glad you found the call beneficial. We are always here to ...
The app is super easy to use, and their customer service is amazing—quick, helpful, and always on point. They made sure all my questions were answered. Definitely happy with both the app and the support!
We appreciate your review and thank you for the kind words. We strive to provide all of our customers with a great product and excellent support. We're just as excited to ...
I am addicted to this app. It's so exciting to see the behavior of my customers. However, I've noticed that it doesn't always track all customers because, for example, I have purchases but the app doesn't show it. But otherwise it's a really exciting app.
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your ...
i'm still testing the app but it seems work perfectly for my purpose! very user friendly dashboard and very helpful features
Thank you so much for your review! Glad to hear that we are the perfect fit for your site! Our features really help you deep dive into that visitor behavior and pull out the ...
Great to see what customers are doing on the website
These are words we love to hear! Seeing what your customers experience in real time can give you the insights you need to address their needs quickly and prevent any barriers ...
As someone constantly seeking ways to improve user experience and optimize conversion rates, Lucky Orange has been an invaluable tool. The app provides robust features that allow you to see exactly how visitors interact with your site, making it easier than ever to pinpoint friction points and optimize the user journey.
Wow! It sounds like you’ve been able to dive right into Lucky Orange visitor behavior to identify areas for improvement in both user experience and conversion rates. We love ...
It is the perfect app to see how customers visit your website. This was really helpful for me to understand where do my customers click and to increase conversions on my website.
When you need to see what people really did and experienced on your website, you shouldn't settle for anything less than perfect. We love that you've been able to eliminate ...
Emilia from LO, helped us to identify a better approach towards learning from our customers
We're always happy to help our users get the most out of Lucky Orange, and we're glad we could show you new ways to understand how people really use your website. Thanks for ...
Highly recommended, including for non-geek beginners like myself, super user friendly and intuitive navigation that yields immediately actionable insights: kudos, and the customer support is great too, speedy and effective, go for it!
We appreciate your review and recommendation! Our team designed Lucky Orange to be easy to install and use for everyone, regardless of experience or background. You shouldn't ...
VERY BAD SUPPORT.
They don't even try to solve the problems in their app !
Really, bad experience with them !
Their competitors are better !!
We appreciate your feedback and understand your frustration. We strive to be compatible with as many sites as we can but in some rare cases, there may be an element or area ...