Overall rating Based on 323 reviews
i used this app, i was only able to see my product page recording, not cart page, shipping page, payment page, i didn't know about it, until i saw one video on youtube, they were able to see everything ( ofcourse not customers info ), disappointed :(
For 4 years, we are using it without any problem.
Thank you for your good service Lucky Orange :)
Aus Water Filters
The Lucky Orange app is a must for every merchant. The customer behaviour feedback is so valuable. Plus it has live chat built in which is what I was originally looking for when I found Lucky Orange.
I had a few problems combining my 2 stores onto the one Lucky Orange account. The support I received from Justin at LO was superb. He went way over and above what I asked him to fix. It is so reassuring when you get service like that. Highly recommend this app.
It's only my 4th day of using it and I'm loving it already. I highly recommend this app. It helps on figuring out what needs improvement to improve conversion. Seeing live customer activity on your site is awesome enough, but they have more features to it, like the reports and some other cool features. I had help from one of their supports Justin called me on Skype and made sure I was educated about what I can do within the app. Great app, great support! Get it now, this is awesome!
This app is a game changer for social proof. Highly recommend, It def shows the customer interaction
App is amazing for that great data that it collects and really helps you boost your e-com business. The support with the agents is fast and really helps you out with any issues.
Incredible tool - showed me surprising things that were getting in the way of customer purchases, giving me the chance to fix them. Highly recommend!
Such a fabulous app. I can kick myself for waiting for so long to use it. But more than that the customer service is top class. I love also that you can schedule a 1:1 with someone to go through the app if a bit overwhelmed with all the features.
Don't waste time like I did. There is NOTHING better out there.
Lucky Orange is amazing! I tried another app, Hindsight, and Lucky Orange is far superior in terms of functionality and data. LO's customer service is also amazing. They offer an intro 1:1 consulting and it is SO HELPFUL to understand what the tool is capable of right off the bat, so you're not wasting too much time catching up/pieces things together. I feel very supported by the LO team and highly recommend them.
Made in Tuscany
Absolutely love it and I install it in all my stores as soon as we start. It's an indispensable tool to catch out any issues on your store, or to see what people might be trying to find that you are missing. The only downside is that watching traffic is addictive! :)