Lucky Orange Heatmaps & Replay , 949 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time session recording, heatmaps, and live chat. They praise its user-friendly interface, comprehensive analytics, and affordability, especially the free plan. The customer service is noted for its efficiency and responsiveness. Merchants find the installation and integration process seamless, and the interface intuitive. The real-time chat feature and surveys are particularly appreciated for engaging with customers and gathering direct feedback. The app is seen as a valuable tool for boosting conversions and improving store performance.
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Always use LO on my stores for data which when scaling is important for optimising. This can provide insights into where customers are spending time
the customer service i had with emilia was the best. she reinvigorated me! lucky orange really is an eye opener and such a great tool to show where you need to improve your website! i love the chat, survey options, and visitors page! So happy to be using lucky orange! what a lifesaver.
Thank you for such kind words! Lucky Orange prides itself in impressing users with our technology and customer service. Visitor behavior makes all the difference. Thank you for choosing Lucky Orange as your preferred tool, and we're here to assist you whenever you need us.
Cheers - Emilia from Lucky Orange
This is one of the most mind-blowingly useful apps I've ever seen! I can't believe everybody doesn't know about this!!! You can watch exactly what your customers are doing on the pages of your site, scrolling, zooming, whatever! If you spend some time watching the replays, you can make some extremely useful optimizations! What a game changer!!!!!!!!
Thank you for leaving us a five-star review! Thrilled to hear that Lucky Orange has been a game-changer for your business! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Lucky orange offers a lot of tools designed to provide valuable insights into website performance and visitors behavior. Especial thanks to Jordan for his great assistance during our call. He took the time to guide us through each tool within the app, ensuring we fully understood how they work.
Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!
Cheers - Jordan from Lucky Orange
Lucky Orange is a game changer for web analytics. It is an exceptional website analytics app that has completely transformed the way I understand and improve my website's performance. With its user-friendly interface, real-time heatmaps, session recordings, live chat, and conversion funnel analysis, Lucky Orange offers everything you need to boost user engagement and conversion rates. It's a must-have tool for anyone serious about website optimization. Highly recommended!
Wow! Thank you for such a comprehensive review and recommendation! We're ecstatic to hear how Lucky Orange has transformed your website analytics experience. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Always here to support your optimization efforts!
Cheers - Emilia from Lucky Orange
I used to be on Lucky Orange and then stopped when I took a break from our store. I rejoined today and had a sign in and coding issue. Justin came to the rescue and got me all set up! Excited to learn more and work with them!
I was more than happy to assist you! We're happy to have you back and can't wait to see how diving into visitor behavior helps grow your business. We're always here if you need anything!
Cheers - Justin from Lucky Orange
Based on the demo we’ve seen, Lucky Orange seems like a great product with a variety of useful features. We are looking forward to using the app and hope it will help us improve our website.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Emilia from Lucky Orange
I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!
Thank you so much for the five-star review! Always awesome to hear that you're using Lucky Orange on multiple stores to understand your website visitors' behavior. Please reach out if we can help in any way!
Cheers - Bradley from Lucky Orange
We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.
Thank you for your kind words! Having a visual representation of the user journey on your website can have an immediate impact on discovering where you should optimize. We're here if you need anything!
Cheers - Bradley from Lucky Orange
I had a demo with Emilia. I was happy she made time on Sunday afternoon.
Emilia did a very good job explaining Lucky Orange features which I will probably understand better after I start using.
She has excellent attitude.
Thank you for the five-star review! I'll pass your kind words along to Emilia. We take pride in our customer support and are glad you found your demo beneficial. We're here if you need anything else!
Cheers - Bradley from Lucky Orange