Lucky Orange

Lucky Orange

by Lucky Orange LLC

Your customers are confused. See why.

Overall rating
4.6 of 5 stars
Based on 361 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
    (9)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    6% of ratings are 1 stars

All reviews

61 - 70 of 361 reviews

TV Services

_______________________STAY AWAY_______________________
i canceled the next month subscription because they dont record a lot of connections then they canceled the current subscription that i already paid for.a lot of issues with this app.i don't recommend it

Developer reply

April 5, 2019

-------------Update April 16---------
Hi Amine, Unfortunately despite multiple attempts we have not been able to reach you to help resolve this issue. We hope to have the opportunity to get in touch soon so please reach out to our support team at support@luckyorange.com or by giving us a call at +1-913-735-9032. Looking forward to having this resolved for you soon.
------------------------------
Hey TV Services Team.
Thanks for taking the time to leave this feedback. We apologize for any confusion regarding billing and for the frustrations that might have occurred. It sounds like there were some issues tracking on your site. We would love to have one of our developers take a look and get this figured out right away. We have already replied back to your email and will wait to hear back from you at your earliest convenience. Looking forward to connecting soon!

Lalage Beaumont

Great customer service and very useful app. It has allowed us to understand the journey of our clients on our website and to make changes to assist them in finding what they want easier.

Outdoor Tactical Tech

If you are on the fence about which reporting app to leverage for your CRO efforts, try Lucky Orange. It's on the low end for price considering what you get for $10 and in the 7 day free trial you start with, you can gather TONS of data. by the time your free week is up, you won't want to give it up. Great app guys!

things4u.mx

This is a great app! It helps a lot to notice some minor (or great) issues that affect conversions in our site.

Need Infinity

Very Nice App ,,,.........................................................................................................................

The Alley Exchange

We love this app. We need to see our visitors and how they are reacting. Been using it for years, great customer service!

Steam Pads

Lucky Orange is a perfect app for your store i personally benefited so much from it. and they have awesome customer service they replied quickly and fixed the problem that i have in mins. Recommended.

Seed Face & Body Care

Hasn't worked on my system for over a month. I used to like this app....when it worked. No customer service response to my concern. Disappointing.

Developer reply

February 28, 2019

Hey Seed Face & Body Care Team.
Thanks for taking the time to leave this feedback. We appreciate your concern and would love to assist here. We checked our system, and we do see responses sent out on Jan 30th and another email sent out today, shortly after your help tickets were submitted. Perhaps our responses were blocked or flagged by your email system, and therefore are not making it through to you. Is there a good phone number we can reach you at to help resolve this right away? You can email it to us directly at: support@luckyorange.com if you do not wish to share it here. Looking forward to connecting!

bamb-u store

Such a great app. Very helpful tool to see how customers interact with your website. They also have excellent customer support. Highly recommend it.

Confidently Convenient

I am currently using this app to perform analytics on my site. Setup was essentially seamless. The app is very user-friendly too. I would STRONGLY RECOMMEND hopping on a short 15 minute call with your account rep to chat about the ins and outs. EXTREMELY HELPFUL! Overall a great app, looking forward to growing my conversion rate due to this app!