Lucky Orange Heatmaps & Replay , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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This is awesome data! I love it and it's so helpful.
Thank you for sharing the Lucky Orange love! Getting a front seat to your customers online interactions can be truly invaluable when you are making decisions for your website. Please don't hesitate to reach out if we can be of assistance now or in the future!
Cheers - Emilia from Lucky Orange
Really good app, very valuable to analyse customer journey.
Obrigado!
- Emilia from Lucky Orange
The interface is really easy to use and yet deeply insightful!
Thanks for your review! Love to hear that you've been enjoying our interface. We've always believed that visitor behavior should be easy to access and use. Happy tracking, and thanks again for your review! If you need anything, please don't hesitate to reach out!
Cheers - Jordan from Lucky Orange
Amazing, just a must have tool for understanding how behave your customers.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Very useful tools. Sometimes it has issues rendering the images, but overall it's pretty good.
We're thrilled that you've been able to get valuable data from Lucky Orange. It's incredible to see how people are using your website and where they click/scroll/etc. Regarding the issue you described, please reply to my last email. This will allow my team to research and identify what could be going on. I look forward to hearing from you soon!
Cheers - Emilia from Lucky Orange
This app is a game changer. Everything in it is A one perfect. I am so at ease because I run Ad Campaigns, and for me to track Google PPC clicks is so important, and Lucky Orange exactly does that for me. It separates everything and makes it so easier to analyze data. I am happy and grateful to all their services.
We're delighted to hear that Lucky Orange has been a game changer for you! It's fantastic to know that our app has made tracking Google PPC clicks easier and more efficient for your ad campaigns. We appreciate your kind words and are dedicated to providing excellent service to our users. Thank you for sharing your positive experience with us, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
Great and insightful for optimising your site and conversion. Certainly love the heatmap and the customer recording to study the customer journey from both ads and organic conversion
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website by better understanding your customers' journey. Heatmaps and session recordings bring visitor behavior into focus so clearly! Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
Great app so far and it is very intuitive!
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.
Cheers - Justin from Lucky Orange
Great app! Lucky Orange gave us the ability to see customer behavior and optimize accordingly. So much great information can be found on your dashboard, and the app is extremely user-friendly! Such a powerful too - can't recommend it enough!
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange
Lucky Orange boasts exceptional customer support and offers a straightforward setup process, allowing for rapid collection of valuable insights. Its user-friendly interface, coupled with comprehensive resource articles, makes navigation and understanding a breeze.
Thank you for your kind words! We love to impress our customers with our technology, support and documentation. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for sharing the Lucky Orange love! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Emilia from Lucky Orange