Reviews (841)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for insights into customer behavior, aiding in website optimization and conversion rates. Key features include session recordings, heatmaps, live chat, visitor profiles, and form analytics. It's praised for easy installation, an intuitive interface, and actionable insights. The support team is commended for responsiveness and effective issue resolution, enhancing the onboarding and troubleshooting experience. It's seen as a valuable tool for improving user experience and driving sales.
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This app provides a great visual way to see how people interact with my site. The session recordings leaves me with useful feedback to make changes according to customer behavior which I wouldn't have had access to otherwise.
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Will from Lucky Orange
Only been using the app for a week so far, but has provided some insightful outlooks into customer behaviour which has allowed us to make some important changes on the website.
Thanks for taking the time to leave us a review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
App is super easy to navigate and analytics are easily understood and valuable. Video footage of customer activity is so helpful in learning behaviors and discovering flaws in your sight. Definitely recommend.
It's nice to be able to see more in depth info about costumer behaviour. Things like rage clicks is something I never thought about, but it's useful to see.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
Πολύ καλή η εφαρμογή είναι ότι χρειαζομαι το ηλεκτρονικό μου κατάστημα μπορώ να δω τα πάντα και σε πραγματικό χρόνο αλλά και στα μηνύματα μου α1 καθημερινά στην ηλεκτρονικό ταχυδρομείο είναι κάτι που με βοηθάει πάρα πολύ έτσι ώστε το ηλεκτρονικό μου κατάστημα να μπορώ να ξέρω πώς δουλεύει και ποιοι το επισκέπτονται από ποιους τόπους και γενικά να βλέπω και τα βιντεάκια για το πώς συμπεριφέρονται οι χρήστες είναι υπερβολικά εύκολη και φιλική ς η χρήση της εστίνο ανεπιφύλακτα!!!!
Σας ευχαριστούμε που αφιερώσατε χρόνο για να μας αφήσετε μια κριτική! Χαιρόμαστε ιδιαίτερα που καταφέρατε να αξιοποιήσετε τόσα πολλά από τη συμπεριφορά των επισκεπτών του Lucky Orange. Σας ευχαριστούμε και πάλι για την κριτική σας και μη διστάσετε να επικοινωνήσετε μαζί μας για οποιεσδήποτε ερωτήσεις!
Χαιρετισμούς - Justin από το Lucky Orange
The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Easy install, intuitive UX, very helpful onboarding call with Justin, helpful documentation, powerful tool. Ongoing insights, not just a quick heat map tool.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Happy tracking!
Cheers - Justin from Lucky Orange
Fantastic app that provides insights about your webstore that you would not have access to otherwise.
Thanks for taking the time to leave us a review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
Great app that gives solid insights into website heatmaps and user behavior. Justin from customer service was very efficient in presenting the app and handled any issues quickly and professionally. Highly recommended.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
very intuitive and mega useful! You don't guess, you literally see what your shop visitor saw and did when he was on your store, so you can improve your shop on the go
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Will from Lucky Orange