Reviews (1,388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Not started using this properly yet, but after an onboarding call with Emilia I am excited to get started.... Hopefully Lucky orange will help me get to the bottom of my conversion challenges.
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our users get as much as they can from Lucky Orange, and our 15-minute app tour is a great way to accomplish it. Plus it’s always great to connect with our customers. We can't wait to hear how visitor behavior helped you spot those conversion barriers. Thank you for your review, and don’t hesitate to reach out if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
As someone constantly seeking ways to improve user experience and optimize conversion rates, Lucky Orange has been an invaluable tool. The app provides robust features that allow you to see exactly how visitors interact with your site, making it easier than ever to pinpoint friction points and optimize the user journey.
Wow! It sounds like you’ve been able to dive right into Lucky Orange visitor behavior to identify areas for improvement in both user experience and conversion rates. We love hearing our users describe Lucky Orange as an "invaluable tool" with "robust features!" We designed Lucky Orange to provide you with easy-to-digest visitor behavior insights that you can use to grow your business. Thank you for your review! Our team is just an email away if you need anything.
Cheers - Emilia from Lucky Orange
Jordan was very helpful in sorting my issue with billing - great customer service! Thank you :)
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. We're always here to support our users and are happy that we could resolve your issue so quickly. Thank you again for sharing the Lucky Orange love, and we’re just one email away!
Cheers - Jordan from Lucky Orange
Honestly as a small buisness owner this is a must have, It literally has everything you could think of. Like heatmaps, and stuff. Its really cool how you can view customer sessions to see how they use your website
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
Just got started with Lucky Orange but I am LOVING it. It's so fun and helpful to watch people shop. Their platform is really user friendly and their customer service is so lovely. I also love that it doesn't effect site speed as much as Microsoft Clarity which is great too! 10/10 recommend!
We’re so happy that you’ve been able to start wading into Lucky Orange insights! Our team is just one email away if you need anything, and we're always here to help our customers be as successful as possible, both now and in the future. Using visitor behavior to learn more about your website visitors can help create an exceptional online experience.
Regarding site speed, you’re right! Lucky Orange is designed to have minimal impact on your site speed. Our tracking code loads asynchronously, meaning it doesn't load on your site until the essential elements have fully loaded and are fully functional. In comparison with other conversion rate optimization tools, Lucky Orange continues to receive the highest marks in Yottaa's annual report, indicating that our software has little to no performance impact on website speed. Thanks for your review and 10/10 recommendation, and let us know if you need anything!
Cheers - Emilia from Lucky Orange
This is one of the best on site analytics tools I've come across. Tons of useful features that you'd usually have to download multiple tools to get from, plus super user friendly interface. It is the must have analytics tool for Shopify store owners!
Thanks so much for your review! We strive to make sure all of our users describe Lucky Orange as 'one of the best' and 'must-have.' It's the best part of our day getting to work with great businesses like yours. And you're right - Lucky Orange is like a Swiss Army Knife. Our 20+ features are available on all plans! Thanks again for your review, and don't hesitate to reach out if we can be of assistance in any way.
Cheers - Jordan from Lucky Orange
Lucky Orange Heatmaps & Replay is my go to app for looking how my store is doing...Its really very simple and i understand everything it show and it shows everything i want to know.Really good app
We love to hear that Lucky Orange is your "go to" app! It's always amazing what insights visitor behavior can bring you, and it can help you spot those "a-ha!" moments faster than ever before. Thanks for leaving us a review, and don't hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange
So far my experience with lucky Orange has been great!
The app has enabled me to make better decisions for content and all round navigation on my e-com website thanks to precise customer path/ clic data.
The onboarding process was very easy and made much better by an personnalised call with an account manager.
Would very much recommend.
Thanks for leaving us a review! We love that we've been able to impress you with our technology and onboarding! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Our team is always here to assist you, and our onboarding call is designed to help our users get the most from our 20+ features. Thanks again for your review, and happy tracking! We're here if you need anything.
Cheers - Emilia from Lucky Orange
very good app for tracking, thanks to bradley helped me setup my account !:)
Thank you for your review! We're always happy to help, and I'm glad we could connect to get your account set up. If you need anything, please don't hesitate to reach out. Happy tracking!
Cheers - Bradley from Lucky Orange
This app for Shopify.com has been excellent and insightful! I can see the most visited pages and watch videos of what each one does. Highly recommended
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange