Reviews (1,388)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

September 16, 2024

Very good app, works smooth, and customer support is great!

Dania-silk
Denmark
4 days using the app
Lucky Orange LLC replied September 18, 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

June 18, 2024

Emilia was extremely helpful and gave an excellent overview of different unique features in Lucky Orange that I found to be extremely useful for using into the future. Really excited to continue to use Lucky Orange to better the customer journey!

HYPEACH
United States
About 3 years using the app
Lucky Orange LLC replied June 21, 2024

Thank you for your five-star review! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

July 7, 2024

Thanks to Lucky Orange and Emilia, we have a much clearer picture of how to optimize our website for conversions. The platform is intuitive, and the data it provides is incredibly valuable for understanding user behavior.

PerthCoffeeExchange
Australia
Almost 2 years using the app
Lucky Orange LLC replied July 12, 2024

Thanks for your review! Love that Lucky Orange provided the missing piece to your conversion funnel. It's always amazing to get a peek behind the digital curtain to reveal pain points and conversion killers. Thanks again for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

August 5, 2024

Good app to understand your website weaknesses at the begging of your ecom way ;)

Twój Breloczek
Poland
About 2 months using the app
Lucky Orange LLC replied August 9, 2024

It's all about the power of visitor behavior! It easily spots those weaknesses and brings you new insight to grow your ecommerce business. Thank you for your review, and we're here to support you if you need anything!

Cheers - Emilia from Lucky Orange

September 13, 2024

great features! and almost zero setup

Refyne Privilege Club
India
7 days using the app
Lucky Orange LLC replied September 18, 2024

Thrilled to hear that you've enjoyed using Lucky Orange! We love that we’ve been able to impress you with an easy installation and insight. Thank you for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

August 20, 2024

Emilia was really helpful and explained every aspect of this app. It gives in depth analysis about traffic.

Serena Sparkles
Canada
7 days using the app
Lucky Orange LLC replied August 23, 2024

I'm glad you found our 15-minute call so helpful! Our onboarding is all about you, our users! When you can learn how to use our 20+ features and ask the questions you need answered, you get to insights faster than ever. We appreciate your review, and we can't wait to see how you use visitor behavior to grow your business. Let us know if you need anything!

Cheers - Emilia from Lucky Orange

October 10, 2024

great application a love itttt

Aspalini
Morocco
18 days using the app
Lucky Orange LLC replied October 15, 2024

We love to hear it! Visitor behavior can shed so much light on figuring out what's stopping people from checking out. Thanks for leaving us a review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

July 11, 2024

Lucky Orange is great, helps to see what customers are looking at, clicking on and where we can improve our site. Highly recommended

Outlap.com.au
Australia
2 months using the app
Lucky Orange LLC replied July 15, 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and recommendation and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

September 4, 2024

Amazing it is so useful

BabiesGrove
United States
About 2 months using the app
Lucky Orange LLC replied September 6, 2024

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

October 20, 2024

It's the easiest app I have ever used!!! And the features are super useful!

Just Grapes
United Kingdom
1 day using the app
Lucky Orange LLC replied October 25, 2024

These are the words we love to hear! Visitor behavior is vital for improving your Shopify store, and it shouldn't be restricted to those with a PhD in analytics. Thank you for your review, and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange