Lucky Orange Heatmaps & Replay , 949 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time session recording, heatmaps, and live chat. They praise its user-friendly interface, comprehensive analytics, and affordability, especially the free plan. The customer service is noted for its efficiency and responsiveness. Merchants find the installation and integration process seamless, and the interface intuitive. The real-time chat feature and surveys are particularly appreciated for engaging with customers and gathering direct feedback. The app is seen as a valuable tool for boosting conversions and improving store performance.
Filter
-
By rating
Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!
Thank you for the five-star review! I'll pass along your kind words. Using CRO tools to better understand your visitor's behavior can significantly impact your business. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
The app. features are great; the interface is straightforward, and the FREE version is unreal.
The cherry on top is the onboarding call with Jordan; he is very knowledgeable. He presented the app functionality on my account (which is fantastic) and answered all my questions with a big smile. (Yes, it was a video call)
Overall well done, Lucky Orange; you made an excellent product and have a fantastic team showing it to the world; I am lucky to have all of that for FREE.
Thank you, Lucky Orange, and Thank you, Jordan!
Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!
Cheers - Jordan from Lucky Orange
Literally amazing for fixing the website Ux wise and make it better for user to go through your product and make a purchase.
Thrilled to hear that Lucky Orange was "Literally amazing" at helping you improve your website's user experience. Thank you for the five-star review. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
Very useful and easy to set up ! flexible plan for every use and fast support even on Sunday ! I recommend this app, thanks lucky team !
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Kelsey from Lucky Orange
Great app, have been using for a week and provides great insight. Justin Tomlinson from the Lucky Orange team spent some time helping me get set-up which was also very useful. Thanks from preciouspresents.co.uk (check us out)
Thank you so much for your wonderful feedback! We are happy to hear that our app is providing great insight. We appreciate you taking the time to let us know. Please don't hesitate to reach out if there's anything else we can help you with.
Cheers - Bradley from Lucky Orange
Very useful tool as it enables us to view our visitors activity, the products they view and how many times they've returned to our website. Also, the heat map allows us to see the areas of our website that our viewers tends to gravitate towards. Really insightful.
Thank you for the five-star review! Great to hear that you're using Lucky Orange to study your website visitors' behavior and identify where they're gravitating. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
Fantastic app. Sometimes it doesn't show accurate data but we get responses from their support pretty quick and resolve it. For the money this is a no-brainer. Support is a bit lacking bc they hide the support button.
Thank you so much for the five-star review! So glad our team was able to get that sorted out for you and resolve the issue. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
Great app, it is really helpful to see how customers are using your website. Support is also excellent and they respond quickly.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Jordan was really GREAT! One of the highlights of the meeting is that he helped me connect Lucky Orange through my shopify account. Also, he was very knowledgeable about the product and showed me how beneficial it would be to my business.
Thank you so much for the five-star review! I'll pass along your words to Jordan. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Amazing app, easy to use with lots of great analytic features to help fine tune your ecommerce store. Highly recommended!
Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Emilia from Lucky Orange