Reviews (1,361)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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Very good app, works smooth, and customer support is great!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
This is one of the best on site analytics tools I've come across. Tons of useful features that you'd usually have to download multiple tools to get from, plus super user friendly interface. It is the must have analytics tool for Shopify store owners!
Thanks so much for your review! We strive to make sure all of our users describe Lucky Orange as 'one of the best' and 'must-have.' It's the best part of our day getting to work with great businesses like yours. And you're right - Lucky Orange is like a Swiss Army Knife. Our 20+ features are available on all plans! Thanks again for your review, and don't hesitate to reach out if we can be of assistance in any way.
Cheers - Jordan from Lucky Orange
Lucky Orange has given us some excellent insights on our newly launched US-based site. It was very quick and easy to set up and it immediately helped us to identify an issue with bots exploiting our Google ads.
We literally spend hours on Lucky Orange using it to help identify what our customers are interested in and where the pain points are.
We love it!
These are words we love to hear and happy that you were able to use Lucky Orange to both spot bots and find ways to make your website better than ever. It's addicting to see how people really click, move and scroll on your store! Have you tried our Discovery tool? It helps you spot pain points even faster by jumping to pre-loaded optimization opportunities, such as who had a frustrating experience on your website. Here's a help document to get you started (https://help-preview.luckyorange.com/article/525-how-to-use-optimization-opportunities-with-discovery) or feel free to reach out to support@luckyorange.com if you need any help. Thanks again for your review, and happy tracking!
Cheers - Justin from Lucky Orange
Always a pleasure to work with these guys!
Prompt replies when I have questions and I really love the tracking and replay Lucky Orange offers. It even can see if somebody added something to they cart.
The pleasure is all ours! We love answering any questions our users may have, and we're always here to support them. It's great to hear that getting the front row seat to watch visitors interact is giving you the insight you need to optimize your store. Thanks for your review, and we're here if you have any questions!
Cheers - Justin from Lucky Orange
Really like it so far. It has helped me understand customer behaviour and I have a chat to reply to any questions. I would recommend it!
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for taking the time to leave us a review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange
very informative and good for our website to understand the analytics
Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Emilia was really helpful and explained every aspect of this app. It gives in depth analysis about traffic.
I'm glad you found our 15-minute call so helpful! Our onboarding is all about you, our users! When you can learn how to use our 20+ features and ask the questions you need answered, you get to insights faster than ever. We appreciate your review, and we can't wait to see how you use visitor behavior to grow your business. Let us know if you need anything!
Cheers - Emilia from Lucky Orange
It's the easiest app I have ever used!!! And the features are super useful!
These are the words we love to hear! Visitor behavior is vital for improving your Shopify store, and it shouldn't be restricted to those with a PhD in analytics. Thank you for your review, and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Nützliches Tool, sehr übersichtlich und sehr funktionell. Man hat alles auf einen Blick was die Besucher auf deinem Webshop genau machen. Dadurch gewinnt man wertvolle Informationen über das Kundenverhalten und kann dann seinen Shop entsprechend optimieren. Genial!
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen! Es gibt nichts Vergleichbares, als genau zu sehen, was mehr Besucher daran hindert, zu Kunden zu werden. Anstatt blind zu versuchen, Ihre Website zu verbessern, können Sie das Problem isolieren und beheben. Nochmals vielen Dank für Ihre Bewertung, und zögern Sie nicht, sich zu melden, wenn Sie etwas benötigen!
Viele Grüße - Justin von Lucky Orange
Love it !
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!
Cheers - Justin from Lucky Orange