Reviews (1,392)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

August 10, 2023

I'm not rating the app, I'm rating the help Emilia got me when I had problems connecting my email. Thanks to her, I'll be able to use the features.

Naughty Ever After
United States
24 days using the app
Lucky Orange LLC replied August 25, 2023

Emilia here! Thank you so much for this rave review! We love to impress our users with our technology and support. My team and I are here should you need anything! Happy tracking!

Cheers- Emilia from Lucky Orange

October 28, 2023

I refer to Lucky Orange reporting before I make any change on my site, and it's more user-friendly and easier to navigate/find what I need than many of the alternatives I've explored. Highly recommend!

Newark Auto
United States
23 days using the app
Lucky Orange LLC replied October 30, 2023

Thank you so much for your kind review! We're thrilled to hear that you find Lucky Orange easy to use and navigate. Visitor behavior makes spotting areas to improve your website easy. Thanks again for your review and recommendation. If you need anything, don’t hesitate to reach out! Happy tracking.

Cheers - Jordan from Lucky Orange

November 28, 2016

Love this app. Helps me fix items on my website i never wouldve picked up otherwise. Keep up the good work!!

Mobilitywheels
Australia
23 days using the app
January 31, 2019

So far all is great! This App does more then expected, worth the try. Only thing irritating is needing to write a minimum 100 characters here!

Laser Pics & Gifts
United States
23 days using the app
September 14, 2023

very good and helped me know how to improve my store according to how my customers view it

Corner Mart
United Kingdom
23 days using the app
Lucky Orange LLC replied September 27, 2023

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

July 18, 2023

I must say that this app is Excellent!! So many features that I did not know were part of the app. It's a great way for me to improve my customer experience when visiting my Shopify store.

Handcrafted Jewelry By Teri C
United States
23 days using the app
Lucky Orange LLC replied August 8, 2023

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!

Cheers - Justin from Lucky Orange

May 17, 2018

Viskas labai gerai!
Gaunu daug naudingos informacijos.

Cool Gifts To Friend
Lithuania
23 days using the app
October 16, 2017

App works great, live chat works great, excellent support! Highly recommend.

Ejuicedb
United States
23 days using the app
May 24, 2022

Great app! I highly recommend this app to analysis how the visitors browse in your page. Also, the support team are awesome. They always responded our consults.

jecouture
United States
22 days using the app
Lucky Orange LLC replied May 25, 2022

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!

Cheers - Kelsey from Lucky Orange

August 19, 2022

Utilizzo Lucky Orange da ormai parecchi mesi e mi sono sempre trovato benissimo, riesce a tracciare tutti gli utenti che accedono al mio sito e soprattutto mi permette di vedere cosa fanno in tempo reale. Inoltre, hanno dei prezzi molto onesti riguardo al servizio che offrono. La consiglio.

hueiz™🌀
Italy
22 days using the app
Lucky Orange LLC replied August 22, 2022

Thank you for the five-star review and recommendation! So glad you're using our sessions tool to discover insights about your customers. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange