Reviews (1,392)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

March 10, 2021

Totally fascinating looking at the data from this app! Really easy and intuitive to use, and the demo session was helpful in showing me features I hadn't spotted. Recommended.

Rosa Bloom
United Kingdom
19 days using the app
Lucky Orange LLC replied March 10, 2021

Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for such a glowing review! We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

July 30, 2023

This is a very interesting app as it allows me to see things that I otherwise would not be able to see and make adjustments accordingly. The help team was generous enough to go on a 1 hour FREE zoom call to show me how everything works. I highly recommend Lucky Orange!

Peters Korner
Canada
19 days using the app
Lucky Orange LLC replied August 8, 2023

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review and recommendation! We’ve passed it along to our support and development teams to share the love. We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

April 26, 2017

Wow. I would also like to add, wow. A must have. Don't hesitate, this tool is the Shopify Visitor Behavioral App.

Championshipringstore
Canada
19 days using the app
November 2, 2019

Amazing application - as a new business, this has really assisted us with gaining a better understanding of our customers interactions and where there could potentially be issues with our site causing a loss of sale / conversion

Luna + Sun
Australia
18 days using the app
Lucky Orange LLC replied November 4, 2019

As a growing business ourselves, we are constantly searching for ways to better understand our customers as well. Lucky Orange is proud to serve business of all sizes looking to make improvements on their website to enhance the user experience and ultimately drive more conversions!

Cheers- Justin from Lucky Orange

January 8, 2020

Really an amazing product. Allows me to feel like a brick and mortar shop owner seeing in real time what my customers are looking at, so I can plan the best next steps to take to improve my store.

Aromatherapy Place
United States
18 days using the app
Lucky Orange LLC replied January 9, 2020

Love that Lucky Orange is allowing you to see some of the benefits of a traditional brick and mortar shop, what a great comparison. We are happy to be a part of your journey and wish you continued success!

Cheers- Kelsey from Lucky Orange

Edited August 30, 2017

Lucky Orage made me find what exaclty my customers was looking for and made me get punch of sales . It's worth of purchasing this app LOVE IT !!!!

Freshbutikk
Norway
18 days using the app
Edited June 18, 2019

I can't believe all of the stuff this app is capable of. I watched a real visitor scroll through my website LIVE and I'm not even going to lie, my heart was beating pretty fast haha. I can see where my visitors came from (whether from my fb ad or some other source). And when I had a problem the support team emailed me back extremely fast. I just wanted to test this thing out but I'll definitely be sticking around after the 3-day trial. Awesome app. Thanks!

Minted Houzz
United States
18 days using the app
Edited December 2, 2020

I've been using this app to track my daily website visitors. I've been learning patterns and trends and figuring out what potential customers are looking for. It's enabled me to revamp my site and fix issues that might be causing potential customers to stray.

Ic-Ibuy Direct
United States
18 days using the app
Lucky Orange LLC replied December 4, 2020

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Jordan from Lucky Orange

March 13, 2020

We get a lot of traffic and the ability to segment and look at the traffic through behavior tags/analytics is helpful. Still learning all the features the app has to offer.

GotPetSupplies.com
United States
17 days using the app
Lucky Orange LLC replied March 13, 2020

Very exciting to hear you already are experiencing a lot of traffic but knowing how to improve your website for those visitors can be challenging. Using behavior tags and analytics can help to digest the data in a more consumable way. As you continue to explore Lucky Orange let us know if you have any more questions!

Cheers- Kelsey form Lucky Orange

December 15, 2022

Great App.
The insights are absolutely priceless to see the exact click- and page views from customers.
We clearly identified issues with AddOns and where able to correct and improve (e.g. checkout).

Must have for any Shopify user.

zendise.de
Germany
17 days using the app
Lucky Orange LLC replied December 15, 2022

Thank you so much for the five-star review! Making improvements to your website to optimize visitors' experience can have a considerable impact on your business. Please don't hesitate to reach out if there's anything else we can do!

Cheers - Bradley from Lucky Orange