Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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We have been using lucky Orange for over 11 years and it is an invaluable tool for analysing website data live or otherwise. Be lost without it.
Wow, thank you for the glowing review and continued support! We're so glad you've been able to use our tools to provide insights into your website visitors' behavior. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
gostei muito mudo meu jogo com esse programa
Obrigado pelo seu feedback! Estamos felizes em ouvir que o Lucky Orange fez a diferença para você. Estamos aqui para ajudar sempre que precisar!
Cheers - Bradley from Lucky Orange
I've been using the Lucky Orange app on my Shopify store for a month now, and I must say it's been a game-changer. The level of insight it provides is unparalleled. The heatmaps allow me to see exactly where my customers are interacting the most on my website. This insight has empowered me to optimize my website layout and design, resulting in improved user experience and engagement.
The real-time session replay feature is simply amazing. Being able to watch how visitors navigate through my site, where they get stuck, and what actions they take has given me invaluable insights into user behavior. It's like having a front-row seat to understanding my customers' journey, which has led to strategic improvements that I wouldn't have been able to identify otherwise.
Installation and integration were seamless, and the user interface is intuitive and easy to navigate. The app's robust analytics and visualizations have truly helped me fine-tune my website to cater to my customers' needs better.
Overall, Lucky Orange has become an indispensable tool in my eCommerce toolkit. If you're serious about understanding your customers and making data-driven improvements to your Shopify store, I highly recommend giving this app a try. It's made a significant impact on my business, and I'm confident it will do the same for you.
WOW! Thank you for taking the time to share the love with such an incredible review! We love when our users use phrases like "game-change" and "indispensable" to describe Lucky Orange. Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
I love this app, it's one of the first ones i go to when logging in. Wish you could see customer status.
These are words we love to hear! We’re happy to be one of the apps you use when you first log into your store. Thank you for your review and your feedback. I’ve passed it along to our development team. I’m here should you need anything else!
Cheers - Kelsey from Lucky Orange
I'm absolutely thrilled with my experience using Lucky Orange! As a startup in the e-commerce world, understanding user behavior on our website is crucial, and Lucky Orange has been an incredible asset.
The user-friendly interface and comprehensive analytics provided by Lucky Orange have given us valuable insights into our website's performance. We've been able to identify areas for improvement, optimize our sales funnel, and enhance the overall user experience.
One of the standout features is the real-time session recording, which allows us to see exactly how users navigate our site. This insight has been invaluable for making data-driven decisions and fine-tuning our website to better serve our customers.
Additionally, the support from the Lucky Orange team has been exceptional. They are responsive, knowledgeable, and genuinely committed to helping their customers succeed.
I highly recommend Lucky Orange to any e-commerce business looking to gain a deeper understanding of their website's performance and improve user engagement. It's a game-changer!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Love to hear how Lucky Orange has helped you grow your business and website. As our founders have always said, “You shouldn’t need a PhD in Analytics to improve your website.” Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Kelsey from Lucky Orange
Oh, I just had to share my excitement about Lucky Orange Heatmaps & Replay! I recently started using it on my website, and I'm blown away by the insights it provides. The best part? The free plan! I mean, seriously, it's like having a secret weapon to improve my online store without breaking the bank.
With this app, I can watch actual recordings of how visitors navigate my site. It's fascinating to see what catches their attention and where they drop off during the purchase journey. And those heatmaps? They give me a visual representation of what's hot and what's not on my website. It's like having a direct line into my customers' minds!
Oh, and the surveys are brilliant! I can ask my customers directly what they want, and it helps me fine-tune my offerings. Plus, the real-time chat feature is a game-changer. I can engage with visitors and address any issues they might have, right then and there.
Sure, there were a few hiccups with plan upgrades, but their customer service was pretty responsive and got things sorted out quickly.
All in all, Lucky Orange is an absolute gem of an app. It's easy to use, incredibly insightful, and it's definitely helping me boost conversions. If you're running an online store, I'd say you're missing out if you haven't given Lucky Orange a try. Trust me, it's a game-changer!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Jordan from Lucky Orange
I used this app to help me with the replays of visitors. I really like how it does track down everything, and for all the new store owners out there, this app helps in knowing your customer behaviours a lot. It helps in knowing whats creative working on your site and whats not.
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review! We’ve passed it along to our sales and development teams to share the love. We’re always here should you need anything!
Cheers - Justin from Lucky Orange
I use this app to follow the conversion journey for my customers. It's also useful to see where they are dropping off so I can optimize my site.
Thank you for your review! Using conversion rate optimization tools to identify where visitors are dropping off and then using sessions to understand why they aren't converting can be incredibly helpful when optimizing your site. Please let us know if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
I've had a live personalised onboarding session with Justin. He's been great and well prepared, he showed me all the basic feature of Lucky Orange, which is a great app!
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange
This app is incredibly cool! I love the heat maps and visitor sessions. It really helps me understand how customers are interacting with my site. I've only been running it for a few hours, but I'm excited to gather more data and see how I can improve conversions.
Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else!
Cheers - Jordan D. from Lucky Orange