Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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i used this app and it help me a lot to monitor my customer and track the store problems and then i will remove the errors and what customer wants.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Jordan Meeker
i have tried over 3 apps like these to check when my customers are leaving, how they are interacting with my website, what part of my funnel needs improving. This app did all of that and more. It should get the recognition it deserves because it saved me a lot of time and money! If you're starting out I 100% recommend you getting this. They have a free trial so just try it for yourself.
Thank you so much for your review! Love to hear that you’ve been able to learn more about your visitors and their behavior. When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more conversions. We appreciate the Lucky Orange love! Don’t hesitate to reach out should you need anything from our team.
Cheers - Jordan from Lucky Orange
very great and wonderful app
They also have a good support ready to help you
I recommend
I mean support literally amazing. Helped a lot in this hard situation of covid-19. And app really good change a lot of things in store. Because i can see why people leaving the store without purchase.
We’re so happy to be able to impress you with our customer support and our technology. Your kind words are greatly appreciated, and we wish you the best of luck during this crazy, turbulent time. Hopefully things will be back to normal soon! Let us know if there’s anything we can do to assist you further.
Cheers - Justin from Lucky Orange
Amazing app!I wish I had discovered it earlier!
I am four days into my trial and this app has shown me so many ways my store is falling down when customers visit - this app is worth it's weight in gold and great value for money. You could pay the same just for a decent chat let alone all the the insights it gives you! Perfect, I am not getting rid of this after my trial it's addictive - mind you I am not getting much work done watching it lol - Julia https://earringz.co.uk
So far this app is amazing - i love the fact that i can see what my customers are looking at, and then able to target those specific areas. The live option is amazing as well. the only reason I'm subtracting a star, is because sometimes it doesn't let me know in time that someone is on my site, and the chat is delayed. Causing me to lose the opportunity at speaking to a potential customer. Otherwise, thumbs up
UPDATE: soon after i posted this review, a representative contacted me and was very helpful in solving my earlier issues. All is good now, I am officially %100 satisfied.
Great! Personalised support & advice provided for our store. Intuitive & easy to configure.
Thank you for highlighting our personalized support! We take pride in making the onboarding experience as smooth as possible. As our founders always said, you shouldn't need a PhD in analytics to use visitor behavior to improve your website! We're thrilled to hear that you found our platform intuitive and easy to configure. Always here to assist your store's growth! Thanks for taking the time to leave this review!
Cheers - Emilia from Lucky Orange
Still figuring out how to use the app - but excellent customer service.
great app they solved my problem ! and they give me 30 days free trail also ! Highly recommend app !
Solving problems is a challenge we gladly accept! We appreciate the recommendation and let us know if we can be of service in any other way.
Cheers- Bradley from Lucky Orange