Reviews (1,369)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.

February 23, 2023

great stuff ma friend.
The awesomeness is here, and it helped me to grow my audience so much better.
I thank Jesus Christ every day hat is how we succeed

iloinen
Japan
9 days using the app
Lucky Orange LLC replied February 23, 2023

Wow! Thank you so much for the glowing review! It's great to hear that you grew your audience with the help of Lucky Orange. We're here if you need anything!

Cheers - Bradley from Lucky Orange

September 25, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Devilero
Belgium
9 days using the app
Lucky Orange LLC replied September 25, 2019

Thanks so much for your review, please don't hesitate to reach out if we can help you with anything!

Cheers- Jordan from Lucky Orange

January 2, 2023

It's a nice app where you can see how costumers interact with your store, and they have a free plan option as well.

Soulful Beauty
United Arab Emirates
8 days using the app
Lucky Orange LLC replied January 3, 2023

Thank you for the five-star review! Understanding how your website visitors navigate your site is the first and most important step of a good conversion rate optimization strategy. We're here if you need anything!

Cheers - Bradley from Lucky Orange

February 3, 2020

Couldn't speak more highly of Lucky Orange. Very valuable company and service and they are super friendly. Justin has been a great rep and was able to help with questions and insights.

Sovereign Staffing Group
United States
8 days using the app
Lucky Orange LLC replied February 3, 2020

It has been a pleasure getting to work with you and understand your business. We wish you continued success and are glad you chose to partner with us to help your business grow!

Cheers- Justin from Lucky Orange

July 11, 2023

To say this was a game changer would the understatement of the year. We quickly realized where our conversion weaknesses were and created a strategy for three different types of sessions that we were seeing. The info was positively invaluable and we are currently overhauling several aspects of the site based on this data which we believe will have a positive impact on conversion. The user experience is so simple and intuitive for novices, as well. It was a snap to learn. Highly highly recommend.

SKIN AT WORK
United States
8 days using the app
Lucky Orange LLC replied July 19, 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy tracking!

Cheers - Emilia

January 15, 2020

A MUST HAVE FOR ALL DROP SHIPPERS!

RosesAndBear
United States
8 days using the app
Lucky Orange LLC replied January 16, 2020

We love our drop shipping customers and happy to support you. Appreciate the review and best of luck in the new year!

Cheers- Jordan from Lucky Orange

June 29, 2018

This is a great app to have, and so informative!!!

Kelleysklosett
United States
8 days using the app
January 19, 2021

I installed this app on a recommendation from my website coder, Rebecca from Rainy City Marketing. She always recommends apps that she says are "tried and true" and work well. It has been very insightful and we have used it to see if our UX experience is converting optimally. I look forward to digging into the data more. I especially like watching the recordings to gain insight into how people are shopping the site.

Klum House
United States
8 days using the app
Lucky Orange LLC replied January 19, 2021

Thank you for your review and to Rebecca for the recommendation! We’re thrilled that you’ve been able to get so much from Lucky Orange insights. Diving into that UX experience to identify ways to improve your website is invaluable to growing your business. Thanks again for your review, and we’re here if you have any questions!

Cheers - Justin from Lucky Orange

February 21, 2023

Great product. Definitely going to use.

Emilia did a great job walking me through the product and we will be using it moving forward.

AVI
United States
8 days using the app
Lucky Orange LLC replied February 21, 2023

So glad you found the demo call helpful! Thank you for the five-star review. We're here if you need anything!

Cheers - Bradley from Lucky Orange

March 16, 2021

Lucky Orange helps me understand how customers and potential customers are using and engaging with my store. In addition to telling me where they are coming from (geographical location), how they are getting to the store (direct link or other), and how low long they are on the site, it tells me where they spend their time on the site. This helps me to understand what is drawing their attention and whether conversions are happening as a result. It also helps to know what type of content and which products draw the most interest.

Mocha Tee Shop
United States
8 days using the app
Lucky Orange LLC replied March 16, 2021

These are words we absolutely love to hear! It sounds like you’ve been able to dive right into the insight and find ways to improve your website. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.

Cheers - Jordan from Lucky Orange