Reviews (1,392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Couldn't speak more highly of Lucky Orange. Very valuable company and service and they are super friendly. Justin has been a great rep and was able to help with questions and insights.
It has been a pleasure getting to work with you and understand your business. We wish you continued success and are glad you chose to partner with us to help your business grow!
Cheers- Justin from Lucky Orange
To say this was a game changer would the understatement of the year. We quickly realized where our conversion weaknesses were and created a strategy for three different types of sessions that we were seeing. The info was positively invaluable and we are currently overhauling several aspects of the site based on this data which we believe will have a positive impact on conversion. The user experience is so simple and intuitive for novices, as well. It was a snap to learn. Highly highly recommend.
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy tracking!
Cheers - Emilia
A MUST HAVE FOR ALL DROP SHIPPERS!
We love our drop shipping customers and happy to support you. Appreciate the review and best of luck in the new year!
Cheers- Jordan from Lucky Orange
This is a great app to have, and so informative!!!
I installed this app on a recommendation from my website coder, Rebecca from Rainy City Marketing. She always recommends apps that she says are "tried and true" and work well. It has been very insightful and we have used it to see if our UX experience is converting optimally. I look forward to digging into the data more. I especially like watching the recordings to gain insight into how people are shopping the site.
Thank you for your review and to Rebecca for the recommendation! We’re thrilled that you’ve been able to get so much from Lucky Orange insights. Diving into that UX experience to identify ways to improve your website is invaluable to growing your business. Thanks again for your review, and we’re here if you have any questions!
Cheers - Justin from Lucky Orange
Great product. Definitely going to use.
Emilia did a great job walking me through the product and we will be using it moving forward.
So glad you found the demo call helpful! Thank you for the five-star review. We're here if you need anything!
Cheers - Bradley from Lucky Orange
Lucky Orange helps me understand how customers and potential customers are using and engaging with my store. In addition to telling me where they are coming from (geographical location), how they are getting to the store (direct link or other), and how low long they are on the site, it tells me where they spend their time on the site. This helps me to understand what is drawing their attention and whether conversions are happening as a result. It also helps to know what type of content and which products draw the most interest.
These are words we absolutely love to hear! It sounds like you’ve been able to dive right into the insight and find ways to improve your website. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.
Cheers - Jordan from Lucky Orange
Thank you to Jordan for all his help and guidance, I found things a little confusing when I first opened this App, but after only a 10 minute chat with Jordan I felt more confident with what I could do and use the App for and I have piece of mind knowing that help is just an email away
Always glad to help out our users! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers -Jordan from Lucky Orange
Great app, really useful. I would recommend it to anybody! Thanks. :)
I decided to download this app as I have been having problems with my traffic not staying long enough on my site. It is a really good tool to look into this, with many features that can be used as you develop insight. Most importantly, the customer service is AMAZING! I have never experienced customer service like this before on another app. I booked an onboarding call, and Jordan took the time to carefully walk me through the app, and also listened to my queries with patience. Best in class customer service. A very big Thank You! Amanda
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Jordan from Lucky Orange