Reviews (1,392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Essential and worth it. I use their video recordings to improve my checkout experience and understand what about my customer experiences are working and what's not.
We love when our customers refer to Lucky Orange as "essential!" t's our mission to provide you with useful insights into your customers' experiences, and we're delighted to see that we're achieving that. There's nothing better than getting a front row seat to spot areas that are impacting the customer experience. Thanks again!
Cheers - Emilia
really useful app I highly recommend, it helps me be able to see why customers are leaving, what they click on the most and etc
Thank you for the five-star review and glowing recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Great app showing daily visits and heatmap so that I can identify what is wrong on my page.
Thank you so much for your kind review! We're thrilled to hear that our app has been helpful in identifying areas for improvement on your page. It's great to know that the daily visits feature and heatmap have been valuable tools for you. Thanks again for your review, and we're here to assist you with any further needs you may have. Thanks again!
Lucky Orange is a wonderful little tool to help you see what your customers focus on and then make adjustments to your landing page accordingly. As an example, I noticed most customers breezed past an offer I had going on. The offer did not generate any more sales so I took it off. It was really helpful to see that my customers were not interested in it at all in real-time. I've also made other adjustments on my page based on customer behavior. It helped me make my page more focused on what my customers actually want to see and what is important to them.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia
We had some trouble getting set up but the customer service was prompt and got us working ASAP!
Thank you for your review! So glad we were able to connect and start to get you started on the right foot. We’re always here to support our customers’ successes. Live view is such a valuable tool that helps you spot those visitors when they need your help the most, which lets you send them a chat invite at just the right time in their journey. Don’t hesitate to reach out if we can be of service in any way.
Cheers - Emilia from Lucky Orange
Great app with a lot of features. The 'Play' function is particularly useful in understanding what customers are looking at and how they are interacting.
Thank you so much for this great review! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!
Cheers - Jordan from Lucky Orange
La app es genial, en general me ha permitido encontrar algunos errores en la navegación de mi página y así poder optimizar de mejor manera el recorrido de los clientes.
Gracias!
Cordialmente - Jordan from Lucky Orange
Emilia was fabulous - super helpful and knowledgeable! Lucky Orange has many great features to better understand visitor activity and identify opportunities to improve my site and hopefully increase conversion!
Thank you for the shout-out! Lucky Orange, we pride ourselves on providing exceptional technology and support It's rewarding to know our features are aiding you in better understanding visitor activity and identifying opportunities for site improvement. Visitor behavior makes all the difference. Happy tracking!
Cheers - Emilia from Lucky Orange
I really love this app! It has amazing features and is easy to use. It is a must-have for every shop!!
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review. Let us know if you have any questions!
Cheers - Emilia from Lucky Orange
So many great ways to use the app. I can see how this will help improve sales. I highly recommend this to anyone who is considering it.
Thank you for the five-star review! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange