Reviews (1,370)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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The app was instrumental in helping me understand and correct my bounce rates. I use it daily to track where customer are spending their time eon my site and make adjustments accordingly.
Wow, these are the words we love to hear! Thank you for the five-star review! Tracking visitor behavior and making meaningful changes to your site can make all the difference. Please don't hesitate to reach out if there's anything we can help you with.
Cheers - Bradley from Lucky Orange
Great customer service & I love how easy it is to track what people are doing on your store!! Would 100% recommend Lucky Orange.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your store. I’ve shared your glowing review with our support team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Let us know if we can be of any additional assistance!
Cheers - Bradley from Lucky Orange
I installed this app because someone recommended it to me, I was getting a lot of add-to-carts but limited sales. This app helped me see what was wrong with the flow because it allowed me to watch the visitor sessions replay. Not only this, they also have a nice chat feature as well as announcement feature that are really useful
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can spot those conversion potholes and address them before they cost you more sales. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!
Cheers - Jordan D. from Lucky Orange
Lucky Orange has outstanding customer service. They also offer a 15 min call to assure the client can get the most from the app. Many of my friends with e-commerce stores rave about how much this app has helped there business
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and recommendation! Don’t hesitate to reach out if you need anything.
Cheers - Jordan from Lucky Orange
Great customer service, Great app! Nothing beats being able to actually look through the eyes of the buyer
Being able to see firsthand how your customers are spending time on your site is crucial to creating an optimal experience. Wishing you continued success!
Cheers- Justin from Lucky Orange
Easy to install and very responsive customer service. The product products very useful reports and intelligence on traffic on our website.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
I am very satisfied with the Lucky Orange App. It is amazing to have so much data on user interactions with my shopify site and this data can really be used to optimze a store. I love watching the video recording sessions of customer interactions as well as seeing the heatmap.
It was great that Lucky Orange wanted to have a short introduction call shortly after the app was installed. Emilia was so helpful and really explained how to use the app and the data obtained from it - thank you Emilia!
So glad I installed this app!
Arnoux vdW
Thank you for taking the time to share your positive experience with Lucky Orange! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and recommendation! We appreciate your support and look forward to serving you and your business in the future.
Cheers - Emilia from Lucky Orange
Amazing app, easy to use with lots of great analytic features to help fine tune your ecommerce store. Highly recommended!
Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Emilia from Lucky Orange
My store is relatively new, just 3 weeks old. I went through many useful apps that would add value to my store, till I came into Lucky Orange Heatmaps app and without a doubt, this is most important app now on my store. Love it.
Thank you for leaving us a five-star review! We're thrilled you love Lucky Orange. Using CRO tools like our Session Recordings and Heatmaps can greatly impact your site's user experience. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
This is an excellent app, which gives us a great indication of where customers are coming from and what they are doing on our site. We are only in the trial stages since we just opened a couple of days ago, but already have learned so much. Definitely a keeper, for sure! - Alexandria, www.BlowoutBoutique.ca