Reviews (1,388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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very informative and good for our website to understand the analytics
Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Love the communication, response time and overall service experience. Got invaluable data about my website. Just need to analyze it :)
Thanks for leaving us a review! We love that we could impress you with our technology and support. Our team loves to help our customers get as much as they can from Lucky Orange, and it sounds like you're already getting value from seeing what people really do on your Shopify store. Thanks again for your review!
Cheers - Justin from Lucky Orange
Great tool for identifying customer experience bottlenecks. The recorded sessions are super helpful! Was able to improve my product page based on feedback.
Wow! That's great to hear! Visitor behavior is invaluable to growing your business and improving your store, as you experienced with your product page. Thanks for your review, and if you need anything, please don't hesitate to let us know!
Cheers - Justin from Lucky Orange
We recently migrated from BigCommerce to Shopify, and we applied what we learned about our customer's behavior on BC to our Shopify store design. Our developers appreciated we had the app in place, and I think it made our page design process easier. Well worth connecting this app to learn more about your customer behavior, and we will continue to use as we review the design changes on our store site.
Thanks for taking the time to leave us a review! These are words we love to hear. Visitor behavior is a perfect tool for anyone designing their store. Learning exactly what people do and experience on your website makes it easy to spot pain points that make it difficult for them to convert. Thanks again for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
So far this app has been helpful in identifying areas on the website we need to improve by seeing at what stage do visitors leave our site. I added a second site to Lucky Orange and the Emilia was super patient and helpful with the installation as I was having some difficulty.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! We're always happy to assist and are just an email away.
Cheers - Emilia from Lucky Orange
Fantastic customer service team. App is quick to setup and really helps you get to grips with your customers!
Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Emilia from Lucky Orange
Herramienta fundamental cuando quieres iniciar o haces cambios importantes en tu diseño de página. Con el nuevo plan de 100 rastreos gratis sería un desperdicio no instalarlo.
¡Emocionados de escuchar cómo Lucky Orange ha tenido un impacto positivo en toda tu website! Poder entender a tus visitantes es invaluable. ¡Gracias por esta reseña de cinco estrellas y por tus consejos para otros comerciantes de Shopify! Estamos aquí si necesitas algo más.
Saludos - Emilia de Lucky Orange
Very helpful
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review, and our team is just an email away if you need anything!
Cheers - Justin from Lucky Orange
Heatmaps are an extremely valuable tool, but our previous heat map partner, HotJar, wasn't user friendly. Our Shopify Rep suggested Lucky Orange, which I found incredibly easy to navigate. I'm most interested in analyzing segmented customer behavior (first time customers vs return customers) to help improve our UX.
Looking forward to adding this tool to our tech stack.
Thanks for leaving us a review! Love that we've been able to impress you with our UI and technology. Analyzing your customer segments is a breeze, and we would be happy to walk you through the process of setting up custom segments to quickly track your first time customers, returning customers, frustrated customers, etc. Please send an email to support@luckyorange.com referencing this review to connect. I look forward to hearing from you soon, and thanks again for your review!
Cheers - Jordan from Lucky Orange
Helpful and informative app
Thank you so much for leaving us a review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Don't hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange