Reviews (1,392)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

May 31, 2023

Thanks to Emily for explaining everything. Very usefull app to give you insights on what customer do and how they act on your website.

Annamiller
Netherlands
3 days using the app
Lucky Orange LLC replied June 2, 2023

Emily here! We're thrilled you found our app useful for gaining insights into your customers' website behavior. Always here to assist!

Cheers - Emily from Lucky Orange

February 21, 2019

This app is soo great! You can see what your customers are doing on your pages. I needed the support and they helped me out fantastic!

iCare4Babys
Switzerland
3 days using the app
October 14, 2022

Great early experience with the app - Justin walked me through all the features to get started and even extended my trial so I could see for myself how valuable Lucky Orange can be!

kitchpaps
United States
3 days using the app
Lucky Orange LLC replied October 19, 2022

Thank you so much for the five-star review! Using our features to understand visitor behavior on your site can significantly impact your conversion rate. Please don't hesitate to reach out if there's anything else we can help you out with!

Cheers - Bradley from Lucky Orange

Edited July 12, 2021

Super easy to install! It's super cool also how u can see when visitors come and leave your website and how they navigate. I highly recommend the app, especially if your looking to improve conversion

The Good Tee
Canada
3 days using the app
Lucky Orange LLC replied July 12, 2021

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitor and evaluate your paid advertising is invaluable. We love that we’ve been able to impress you with an easy installation and insight. As our co-founders believed, you shouldn’t have to have a PhD in Analytics or an enterprise budget to improve your website! Thank you for this five-star review and recommendation. We’re here if you need anything else!

Cheers - Jordan from Lucky Orange

May 5, 2023

Great app, super clear and useful. Great communication with their customer service. I would definitely recommend it.

Portofino Dry Gin
Italy
3 days using the app
Lucky Orange LLC replied May 11, 2023

We're thrilled to hear that you found our app clear and useful. Thank you for your review and recommendation! Our customer service team is always here to assist you.

Cheers - Emilia from Lucky Orange

December 17, 2019

This is a really cool App. It helped us See the pain points our customers were having and fixing them. I'm surprised an app like this even exists.

Cuddling Clouds
Finland
3 days using the app
Lucky Orange LLC replied December 17, 2019

Learning the pain points your customers are having and being able to quickly address them is invaluable. Thanks to great customers like you we do exist and are happy to help continue to drive your business forward!

Cheers- Justin from Lucky Orange

June 28, 2023

I've only used it for a few days and already I'm mad at myself for not installing sooner. Great data so far and I'm excited to learn what more it can do. Super easy and quick to install.

A to Z Adventure Gear
United States
3 days using the app
Lucky Orange LLC replied June 30, 2023

We're glad to hear that you're already experiencing the benefits of using Lucky Orange, even within just a few days of installation! It's great to know that you're finding the data valuable and that the tool is easy and quick to install. We're excited to continue supporting you and helping you explore the full potential of Lucky Orange. If you have any questions or need assistance along the way, our team is here to help. Thank you for choosing us, and we look forward to assisting you further.

Cheers - Emilia from Lucky Orange

February 24, 2018

This app has helped me have a better chance at understanding what is going on when people view my store. I highly recommend this app especially if you're not sure what people are viewing or how they are utilizing your page for shopping. This is in my top 5 apps for usage on Shopify.

Jennz Boutique
United States
3 days using the app
March 21, 2023

Emilia really helped me understand the functions of this powerful tool that allows me to understand how people are interacting with my site. I signed up because of a lot of buyers intent with minimal purchases. Even as I've resolved these issues, keeping my pulse to the user's experience is crucial to maximizing conversions.

Forever in a Gift
United States
3 days using the app
Lucky Orange LLC replied March 23, 2023

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review! Please let us know if you need anything!

Cheers - Emilia from Lucky Orange

February 7, 2020

Ottima app, di facile comprensione, installazione veloce. Assistenza disponibile, app permette vedere le visite ricevute in modo dettagliato. Grazie mille

BassiniBoutique.it
Italy
3 days using the app
Lucky Orange LLC replied February 7, 2020

Grazie!

Saluti- Justin from Lucky Orange