Reviews (1,368)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.

July 3, 2017

WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!
WOW!!!! great app!

Thestressmanagers
Israel
1 day using the app
April 26, 2016

Superb..honestly there are only certain apps for which you voluntary feel like writing a review. This is one of them. The app is amazing, though I am still trying to understand how to use of more efficiently.

Anshulbijoux
India
1 day using the app
May 20, 2020

The Best App ever Best innovation- this is how we understand customer behaviour patterns. Thank you very much guys. I can see now what exactky the traffic is looking on website , how much time they spend, i can read so much data from the navigation.

thank you

EssentialsOnEarth
Australia
1 day using the app
Lucky Orange LLC replied May 22, 2020

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re passed your review along to our sales and development teams to share the love. We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

July 7, 2023

Useful tools to help me understand and make the best use of tracking customer behavior. recommend!

Six Aspen
United States
About 23 hours using the app
Lucky Orange LLC replied July 19, 2023

Thank you for your review and recommendation! We're thrilled that Lucky Orange has been able to bring your visitor behavior into view. Learning what your visitors are doing live on your site makes all the difference! Happy tracking!

Cheers - Bradley from Lucky Orange

October 27, 2022

It was easy to install and it has been easy to use. We have no complaints at this time and we look forward to optimizing our use of these tools.

Saltern
United States
About 22 hours using the app
Lucky Orange LLC replied November 4, 2022

Thank you for the five-star review and feedback! Using tools like heatmaps and session recordings to optimize your website can significantly impact your conversion rate. As you continue to use Lucky Orange, please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

April 9, 2019

The 7-day trial showed me that my web site design sucked. So I loaded up a better theme in Shopify and now we are already converting traffic. Thank you LuckyOrange.

Qubits Toy
United States
About 20 hours using the app
February 28, 2018

I'm in pure amazement at what this app can do!! The features are outstanding and have totally helped me with finding out why customers were leaving their carts! Awesome app, totally worth it!

Crystalsandstone
United States
About 19 hours using the app
May 23, 2022

I used this app to review how my customers act when they are shopping on my website. It has a lot of useful information for me as a small business owner who just started!

Sleepy House Lion
Canada
About 16 hours using the app
Lucky Orange LLC replied May 25, 2022

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review and recommendation! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

November 1, 2022

Just downloaded this app yesterday and what an amazing experience. Very user friendly. Highly recommend.

Elixir Shots
United States
About 15 hours using the app
Lucky Orange LLC replied November 4, 2022

We always love to hear that using Lucky Orange has been an "amazing experience"! Thank you for your five-star review and recommendation. We're always here if you need anything!

Cheers - Bradley from Lucky Orange

May 24, 2022

This is great app. Very useful, and provide crucial analytics and website visitor patterns so we can know how to adjust our website. Great idea!

Adore the Decor
United States
About 13 hours using the app
Lucky Orange LLC replied May 25, 2022

Thank you for taking the time to leave us a review! There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks again for your review and don’t hesitate to reach out if you need anything!

Cheers - Jordan D from Lucky Orange