Reviews (1,392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Thanks for taking the time to leave a review. We hope this means you’ve been able to dive right into the insights and find ways to improve your website. Don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan D. from Lucky Orange
app service is really good. The app is really fantastic i would recommend this for every one. the customer support is awesome.
Hey! Thank you for the feedback. We have reviewed your account and noticed that you may have signed up for Lucky Orange outside of the Shopify App store which prevented the Lucky Orange tracking code from being placed automatically. We should be able to help resolve this right away so please reach out to us at support@luckyorange.com at your earliest convenience. Looking forward to connecting soon!
Justin is great at explaining everything and was very nice. So far the software seems pretty good. I would recommend them.
Thank you for the five-star review! Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
I had a great chat person from LO tell me about half-a-dozen things I could do with LO that I didn't know about. I am psyched to really dig into it now instead of just using it to watch recordings of visitors. Jordan was a great chat specialist.
I love chatting with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way.
Cheers - Jordan from Lucky Orange
Great App,
Works Perfect And Even Better Than Shopify Live View.
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your Shopify store. Don’t hesitate to reach out should I or my team be able to assist you in any way! Thank you for your business, and happy tracking!
Cheers - Kelsey from Lucky Orange
The app os far is very insightful. I have made changes to my website based on the interactions I've observed using Lucky Orange. Every bit helps with an online store. This app is another great tool.
It's great to hear that you've already made changes to your website based on insights you gained from Lucky Orange! Please don't hesitate to reach out if there's anything we can help you with! Happy tracking!
Cheers - Bradley from Lucky Orange
Excellent Customer service. They got right back to me and were extremely helpful. The overall layout is effective, allowing you to see a lot of actionable data fast.
Thank you for your review! Our team is always here to help our customers be as successful as possible, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success - we're here should you need anything!
Cheers - Kelsey
I simply love it. The level of granularity and depth that lucky orange provides, will allow me to get such good insight from my customers. It's gonna be a game changer for me! highl recommended
Thank you for the five-star review! So glad you're using our CRO tools to discover meaningful insights about your customer's behavior. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.
Thank you so much for the five-star review! Using tools like our heatmaps and sessions is a great way to discover pain points in your customer's experience and optimize your site. We're here if you need anything!
Cheers - Bradley from Lucky Orange
So far, so good. Great to get a real time insight into client behavior on the site. Do arrange the free call to help guide you through the app as it's a great opportunity to find out everything the app can do for you / how it works. Justin was great at guiding me through the various functions. It is unfortunate that Shopify has limited the viewing of the checkout process only to subscribers of their highest paid subscription service as this is a very important stage of the client experience. Hopefully they will change that back to way it was previously where all Shopify merchants were able to see their client behavior throughout the complete transaction rather than holding this important and valuable piece of client information to ransom for the very few that can afford it. Shame on you Shopify. I love what you do and this is an unpleasant side of you I haven't come across before.
I love talking with our customers about how they can best leverage Lucky Orange, glad you found the call beneficial. Real-time insights are super impactful to decision making on websites and we can't wait to hear how Lucky Orange continues to help your website grow!
Cheers- Justin from Lucky Orange