Reviews (1,389)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

August 9, 2024

Amazing tool!

Geardoor
United Arab Emirates
5 months using the app
Lucky Orange LLC replied August 12, 2024

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Justin from Lucky Orange

June 30, 2024

The app is excellent but I have not yet experienced it's full potential as I am just starting and there is no real traffic yet on the site. But I would like to continue with it going ahead.

Elegant Emulations
India
28 days using the app
Lucky Orange LLC replied July 1, 2024

These are words we love to hear! We strive to make all users describe Lucky Orange as "excellent!" As you spend more time in Lucky Orange, we would be happy to give you a free 15-minute tour of Lucky Orange to introduce you to our 20+ features, including our newest feature called Discovery. Simply reply to my last email referencing this review, and you'll be able to find the time that works best for your schedule. Thanks for your review, and don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

October 12, 2024

good better
i am happy performance

Gul Fatima
Pakistan
1 day using the app
Lucky Orange LLC replied October 15, 2024

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! We are always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

August 24, 2024

Very good

Badstugutta
Norway
5 months using the app
Lucky Orange LLC replied August 26, 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it before it costs more conversions. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

July 12, 2024

great app that helps you analyze your customers issues with you online web store

StarsKing Technology
Saudi Arabia
18 days using the app
Lucky Orange LLC replied July 15, 2024

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review! Always here if you need anything from our team.

Cheers - Justin from Lucky Orange

October 21, 2024

i just signed up and so far that's been great, within minutes the visitor are recorded

ILoveGiftsToo
United States
21 minutes using the app
Lucky Orange LLC replied October 25, 2024

Love to hear it! Our Shopify app installs in just a few clicks with no manual code placement needed. Thank you for your review, and we're here if you need anything!

Cheers - Jordan from Lucky Orange

June 12, 2024

So far this app is working pretty well, but I’ve only used it on a site in development. Looking forward to seeing what it can do in live mode.

Studio Zoraya
United States
4 months using the app
Lucky Orange LLC replied June 14, 2024

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Justin from Lucky Orange

June 27, 2024

This app is amazing, from the dashboard showing how many users are online to new and returning users.
The Visitors tab, which tells you more details about users, how many pages they scrolled, and how much time they spent on your store, also tells you the source from which they came.

Happy Pup Haven
United States
6 days using the app
Lucky Orange LLC replied July 1, 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for your review, and we’re here if you need anything else.

Cheers - Justin from Lucky Orange

July 7, 2024

All I can say is WOW! I love watching the customers' journeys and seeing what products are most looked at.

Mamma Mia's Closet
United States
14 days using the app
Lucky Orange LLC replied July 12, 2024

We love to make our users say, "Wow!" Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thanks for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Emilia from Lucky Orange

November 12, 2024

Amazing app.

Therapio
Hungary
6 days using the app
Lucky Orange LLC replied November 14, 2024

These are words we love to hear! We’re thrilled when our customers describe Lucky Orange as an "Amazing app!" Nothing feels better than discovering ways to enhance your customer experience. Thank you for sharing the Lucky Orange love—we’re always here if you need anything!

Cheers - Emilia from Lucky Orange