Reviews (1,424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its suite of optimization tools, including heatmaps, session recordings, and form analytics. They value the insights into customer behavior, which help boost conversions without slowing down the website. The user-friendly dashboard and real-time data are particularly appreciated, as is the responsive customer support that aids in effective onboarding and troubleshooting.
Refine
-
By rating
This is an amazing application and very useful
We’re thrilled that you’ve been able to gain so much from Lucky Orange insights! When you can see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business. Thanks for your review, and don’t hesitate to reach out if I or my team can assist you in any way!
Cheers - Emilia from Lucky Orange
werkt goed jammer dat ze geen basic hebben gratis .
Bedankt voor uw beoordeling! We zijn blij dat u het leuk vindt om Lucky Orange te gebruiken. Wanneer u een kans krijgt, antwoord dan alstublieft op de laatste e-mail van ons team waarin u naar uw beoordeling verwijst. We zijn benieuwd naar uw feedback over het aanbieden van een gratis plan met meer basisfuncties. We kijken ernaar uit u binnenkort te horen en nogmaals bedankt voor uw beoordeling!
Groetjes - Jordan van Lucky Orange
Wonderful app! Very useful and is a great help to my store!
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for your review, and we’re here should you need anything else!
Cheers - Emilia from Lucky Orange
"Lucky Orange has been a fantastic addition to my Shopify store! The app provides deep insights into customer behavior, helping me optimize my site for better conversions. The fact that it's free makes it even better. Huge shoutout to Emilia from their support team—she was super responsive and provided exceptional help today. Highly recommend this app for anyone looking to improve their store's performance!"
Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else! Happy tracking!
Cheers - Emilia from Lucky Orange
Is very helpful for seeing issues w my site and what items customers are viewing
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.
Cheers - Justin from Lucky Orange
Really helps us understanding how the user interacts with our system, 1 star minus as it cant track vector tracing which would be super useful for our shop
We appreciate your review and feedback! Seeing what people who visit your website do and experience is invaluable! We appreciate your suggestion to track vector tracing. I've already passed your feedback to our product development team. Thanks again, and we're here to support you if you need anything!
Cheers - Jordan from Lucky Orange
Overall works really well, sometime the captured video shows up a little strange, but not that major
Thanks for leaving us a review! Accessing what your clients do on your website is so rewarding! Regarding the session recording appearing a bit strange, could you please respond to my last email with more information? We want to investigate your issue and find a resolution if possible. I look forward to hearing from you soon, and thanks again for your review!
Cheers - Jordan from Lucky Orange
Love the intuitive set up-in a business where my time is everything that is a massive win. The sales team are enthusiastic and know their product in side out which is thoroughly engaging and inspires you to use. I'm looking forward to really see the extent of what LO can show me in terms of UX data and learnings
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Jordan from Lucky Orange
Super intuitive great app!
Thank you for your review! We love to hear that you've found Lucky Orange to be not just intuitive but SUPER intuitive! We designed Lucky Orange to be easy to use for everyone, regardless of their technical experience or background. We're here if you need anything else!
Cheers - Emilia from Lucky Orange
Good customer service and interface is user friendly
Thank you so much for your review! Love to hear that we can wow you with our technology and support. Nothing feels better than finding ways that make your customer experience better than ever. We designed Lucky Orange to be easy to install, easy to use and easy to understand, and we’re thrilled that you’ve found our interface user friendly. Thanks again for your review, and we’re here if you need anything!
Cheers - Jordan from Lucky Orange