Reviews (1,310)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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**Value:** Merchants value this app for boosting conversions and sales by identifying and fixing website issues. It provides crucial insights into customer behavior, aiding in data-driven decisions to optimize websites. Many consider it essential for understanding customer journeys and improving user experience. **Feature Set:** The heatmap and session recording features are praised for visually showing visitor interactions. Merchants appreciate the intuitive interface, real-time tracking, and live visitor recordings for immediate adjustments. Features like live chat and surveys facilitate direct customer interaction and feedback. The new AI features are also noted as valuable additions. **Performance:** Merchants commend the responsive customer support, specifically mentioning team members like Justin and Emilia. The app is easy to install and set up, making it convenient for quick use. It is reliable, providing consistent data without slowing down websites. **Recommendations:** Many merchants highly recommend this app for its comprehensive features and the significant value it adds to their business. They believe it is worth the investment due to the insights and improvements it brings to their e-commerce operations.
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Ja ik zou deze app zeker aanbevelen, het geeft je goede inzichten waar verbeteringen mogelijk zijn
Bedankt dat je de liefde voor Lucky Orange deelt! We vinden het geweldig om te horen dat je een front-row seat hebt gekregen voor de online interacties van je klanten, wat precies is wat je nodig had om je bedrijf te laten groeien. Bedankt voor je recensie! We staan altijd klaar als je iets van ons team nodig hebt.
Groeten - Jordan van Lucky Orange
Lucky Orange is such a hidden gem! We had an onboarding call with Justin Tomlinson who showed us all the features of the app and I'm blown away! I'm especially impressed by the heatmap feature and the recordings as I know it'll help us find areas of improvement. Justin was very patient and answered all our questions.
Thanks for leaving us a review! It's great to hear Lucky Orange referred to as a "hidden gem." We love that Lucky Orange helps you unlock the magic of visitor behavior and provides the insights you need to grow your business and Shopify store. Heatmaps and session recordings are our favorites too! :-) I'm always happy to answer any and all of your questions, and we're only an email away if you need anything else. Thanks again for your review, and happy tracking!
Cheers - Justin from Lucky Orange
Recien comienzo a usarla pero me parece muy valiosa y completa la informacion que brinda de los usuarios!
Gracias por tus amables palabras! Si necesitas algo, por favor háznoslo saber.
Gracias de nuevo - Emilia de Lucky Orange
Able to view customer behavior individually and as a whole. The app has many unique features which makes it easy to gather customer data. The heatmap feature has many options and is incrediably useful.
Thank you for your review! We love that we can offer a unique experience that unlocks new insights into your visitors and how they use your website. Heatmaps offer so much great visitor behavior data in one glance, and you can filter it down to get as granular as you need. Thanks again for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Alles super
Danke für Ihre netten Worte! Wir schätzen Ihre Bewertung und freuen uns, dass wir Sie beeindrucken konnten!
Nochmals vielen Dank - Jordan von Lucky Orange.
Their support staff (Jordan) got our store connected quickly and spent some extra time walking us through all the great features and reports in Lucky Orange. We've used Lucky Orange in the past and were impressed at the improvements they've made since then. We're excited to geek out on all the data now at our fingertips.
We're thrilled that we were able to impress you with our technology and support! Our team is known to "geek out" over visitor behavior too, so you're in good company. ;-) As someone who used both our classic and current app, we love that you've enjoyed using our newest version. It's great that you've been able to get so much from our 20+ features! Have you had a chance to try our new Discovery feature! We would love to know what you think! Thanks for sharing the Lucky Orange love, and we're here to help with any lingering questions you have! Happy tracking!
Cheers - Jordan from Lucky Orange
Love it, really helps with your store
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for your review! We’re here if you need anything else.
Cheers -Bradley from Lucky Orange
La présentation a été claire et m'a fait découvrir certaines fonctionnalités que j'ignorais.
Merci beaucoup! Santé - Emilia de Lucky Orange
Highly Recommend the app if you want to uplift your store's performance!
Thanks for your review and recommendation! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should you need anything!
Cheers - Emilia from Lucky Orange
Very nice application. Everything is clearly visible on my website. I recommend.
Thank you so much for your review and recommendation! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Justin from Lucky Orange