Lucky Orange Heatmaps & Replay , 1,150 reviews

Using Lucky Orange's Heatmaps & Replay has been an insightful experience for our team. The heatmaps provided a clear visual representation of user interaction on our website, allowing us to identify popular sections and areas that need improvement. Additionally, the replay feature was incredibly valuable, as it gave us the ability to watch user sessions in real-time, helping us pinpoint usability issues and enhance the overall user experience. Integrating these tools into our optimization strategy has contributed positively to our website's performance and conversion rate.

I've been using the Lucky Orange app on my Shopify store for a month now, and I must say it's been a game-changer. The level of insight it provides is unparalleled. The heatmaps allow me to see exactly where my customers are interacting the most on my website. This insight has empowered me to optimize my website layout and design, resulting in improved user experience and engagement.

The real-time session replay feature is simply amazing. Being able to watch how visitors navigate through my site, where they get stuck, and what actions they take has given me invaluable insights into user behavior. It's like having a front-row seat to understanding my customers' journey, which has led to strategic improvements that I wouldn't have been able to identify otherwise.

Installation and integration were seamless, and the user interface is intuitive and easy to navigate. The app's robust analytics and visualizations have truly helped me fine-tune my website to cater to my customers' needs better.

Overall, Lucky Orange has become an indispensable tool in my eCommerce toolkit. If you're serious about understanding your customers and making data-driven improvements to your Shopify store, I highly recommend giving this app a try. It's made a significant impact on my business, and I'm confident it will do the same for you.

Our team loves the simple user-friendly interface, they've made it very easy to understand customer behavior with the recordings, heatmaps, and custom tags.

I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too!

Support is good too

So far so good, amazing to be able to live watch your customers interact with your site!

Every shop needs this app. It has a little bit of everything and is super helpful. Super easy to use and best of all it's FREE! I believe there are paid options but for the most part, I only needed the free version. Seriously, it's a life changer.
It helps so much to see where people left off and why. It also has announcements and surveys that people can take. BEST APP OUT THERE!

Oh, I just had to share my excitement about Lucky Orange Heatmaps & Replay! I recently started using it on my website, and I'm blown away by the insights it provides. The best part? The free plan! I mean, seriously, it's like having a secret weapon to improve my online store without breaking the bank.

With this app, I can watch actual recordings of how visitors navigate my site. It's fascinating to see what catches their attention and where they drop off during the purchase journey. And those heatmaps? They give me a visual representation of what's hot and what's not on my website. It's like having a direct line into my customers' minds!

Oh, and the surveys are brilliant! I can ask my customers directly what they want, and it helps me fine-tune my offerings. Plus, the real-time chat feature is a game-changer. I can engage with visitors and address any issues they might have, right then and there.

Sure, there were a few hiccups with plan upgrades, but their customer service was pretty responsive and got things sorted out quickly.

All in all, Lucky Orange is an absolute gem of an app. It's easy to use, incredibly insightful, and it's definitely helping me boost conversions. If you're running an online store, I'd say you're missing out if you haven't given Lucky Orange a try. Trust me, it's a game-changer!

Lucky orange offers a lot of tools designed to provide valuable insights into website performance and visitors behavior. Especial thanks to Jordan for his great assistance during our call. He took the time to guide us through each tool within the app, ensuring we fully understood how they work.

Wow what an app! It gives you so much information it is untrue; complete with being able to offer a chat button on the site whenever you wish which defaults to a message box when you aren't available, which other apps often charge extra for. Well worth getting, and the support is amazing. Can't fault it.

Very useful app, it allows you to understand and "spy" on your customers to understand their behavior and movements on your store. With a careful analysis you can increase your sales and increase your turnover. To try!