Reviews (1,361)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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This App is very good, I can easily track visitors. And this is very helpful to find if there's any bugs or issue while customer visits the site
Thank you for taking the time to leave us a review! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Emilia from Lucky Orange
Recien comienzo a usarla pero me parece muy valiosa y completa la informacion que brinda de los usuarios!
Gracias por tus amables palabras! Si necesitas algo, por favor háznoslo saber.
Gracias de nuevo - Emilia de Lucky Orange
I had a conversation with Lucky Orange (Mr.Jordan) through email and after a couple of email, he suggested me a zoom call to fix the issue. Was really happy to connect him through zoom as it helped solve the issue really fast. Learnt about the installation process which was again smooth. Happy that the app is now fixed. Nice experience.
Thank you for your review! So glad we were able to connect to get the issue resolved. We’re always here to support our customers’ successes! I can't wait to see what your visitors and customers do and experience. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again for your review, and don't hesitate to reach out if you need anything.
Cheers - Jordan from Lucky Orange
This app is essential to my business. Tracking customer behavior has been essential with each new change on my website. Their customer support responds swiftly and thoroughly. They have the time and patience to resolve any issue I may have. If I have a problem, I feel as if someone on their end will happily resolve it.
Thank you for your review! So glad we were able to connect and start to get the issue resolved. We’re always here to support our customers’ successes. Visitor behavior is such a valuable tool that helps you spot those visitors when they need your help the most and identify what stopped them from checking out. Don’t hesitate to reach out if we can be of service in any way, and thanks again for your review! Happy tracking!
Cheers - Emilia from Lucky Orange
recommended
Thank you for your review and recommendation! Seeing what your customers experience in real-time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review! We’re here if you have any questions.
Cheers - Emilia from Lucky Orange
I've used Lucky Orange many times throughout the years. They recently (new to me) rolled out an update and it is very impressive. I liked how it was before. But now there is even more data. Their information is invaluable, including such helpful things as knowing where customers' rage click! I want to know what things are frustrating my customers and what other app literally lets you look over your customer's "shoulder"? Highly recommend getting!
Thank you for sharing the Lucky Orange love with such an awesome review and recommendation! Our new app has so many features and enhancements, and we're thrilled that you've been able to use them to grow your business. If you need anything, please don't hesitate to let us know!
Cheers - Emilia from Lucky Orange
Lucky Orange provides great tools to understand customer behavior! It's great to be able to watch website visitor recordings, to make sure everything is working properly on your website :)
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. It offers the safety net to catch any issues in real time, which is especially helpful when they're creating visitor pain points. Thanks for your review, and don't hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
It is very great as I get to see what are the customers doing.
Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Alles super
Danke für Ihre netten Worte! Wir schätzen Ihre Bewertung und freuen uns, dass wir Sie beeindrucken konnten!
Nochmals vielen Dank - Jordan von Lucky Orange.
LuckyOrange an amazing tool. Seeing customers behavior in real time is so useful in helping me correct my landing pages. Worth every dollar.
Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in finding new ways to improve your landing pages! Thank you for your review, and we’re here should you need anything else!
Cheers - Emilia from Lucky Orange