Reviews (1,423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its suite of optimization tools, including heatmaps, session recordings, and form analytics. They value the insights into customer behavior, which help boost conversions without slowing down the website. The user-friendly dashboard and real-time data are particularly appreciated, as is the responsive customer support that aids in effective onboarding and troubleshooting.
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I’m really impressed with this app! The heat map feature provided detailed insights into how customers navigate my website, helping me identify areas that needed adjustment.
Using this data, I was able to reposition certain sections, making it easier for customers to find important information quickly.
We love to impress our users with our technology, and we’re thrilled that we were able to achieve our goal! It’s amazing what insights you can glean from heatmaps. As you experienced, you can identify areas that can be updated for an instant impact on your conversion rate. Thank you for leaving us a review! Our team is here to support you if you need anything.
Cheers - Emilia from Lucky Orange
The app is super easy to use, and their customer service is amazing—quick, helpful, and always on point. They made sure all my questions were answered. Definitely happy with both the app and the support!
We appreciate your review and thank you for the kind words. We strive to provide all of our customers with a great product and excellent support. We're just as excited to hear that it has been so easy to use our app. Visitor behavior data shouldn't be hard to use or understand, and we aim to make it easier than ever to gain the insights you need to grow your Shopify store. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Justin from Lucky Orange
As someone constantly seeking ways to improve user experience and optimize conversion rates, Lucky Orange has been an invaluable tool. The app provides robust features that allow you to see exactly how visitors interact with your site, making it easier than ever to pinpoint friction points and optimize the user journey.
Wow! It sounds like you’ve been able to dive right into Lucky Orange visitor behavior to identify areas for improvement in both user experience and conversion rates. We love hearing our users describe Lucky Orange as an "invaluable tool" with "robust features!" We designed Lucky Orange to provide you with easy-to-digest visitor behavior insights that you can use to grow your business. Thank you for your review! Our team is just an email away if you need anything.
Cheers - Emilia from Lucky Orange
I recently had a Zoom call with Jordan, and it was a game-changer for me as a store owner. He took the time to explain how to use the Lucky Orange app in detail, which opened my eyes to its incredible capabilities.
After our call, I realized just how essential Lucky Orange is for anyone running an online store. It provides valuable insights into daily activity, allowing you to understand customer behavior and optimize your store effectively. The app is incredibly user-friendly, making it easy for even new store owners to navigate. Plus, it's affordable, which is a huge bonus for those just starting out.
I highly recommend Lucky Orange to every new store owner. It helps you reach your goals more quickly and smarter, giving you the tools you need to succeed in the competitive online marketplace. Don't miss out on this fantastic resource!
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. This is a free call available to all of our users to introduce them to our 20+ features and answer any questions they may have. Our team is thrilled that you’ve enjoyed using Lucky Orange! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and our team is just one email away if you need anything! Happy tracking!
Cheers - Jordan from Lucky Orange
Lucky Orange has been a great addition to our store with the insight it provides into customer behaviour. Their support is also excellent and always on hand to assist with any queries!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything! We're just one email away!🙂
Cheers - Emilia from Lucky Orange
We left a year ago for a different service and have found the application to be one of the best we have used. Good to be back and support is excellent.
Thank you for sharing the Lucky Orange love and welcome back! Did you get a chance to try our new Discovery feature? We designed it to help merchants like you find the questions you want answered, such as what frustrated people really do on your website. Thanks again, and if you need anything, please don't hesitate to reach out.
Cheers - Jordan from Lucky Orange
Had a great call with Emilia this morning. She was very sweet and helped me with integrating the software with my Shopify store. The process was seamless. Really a great start!
I'm so glad you enjoyed our call! Our free onboarding call is available to all users to help them get started on the right foot with Lucky Orange. Our team prioritized an effortless integration to bring you the visitor behavior insights you need to grow your website and business.
Thanks for your review, and we're just one email away if you need anything!
Cheers - Emilia from Lucky Orange
Great app although a little problem with the product thumbnail sizes on replay on certain occasions, but all in all a very very nice must-have app!
5 Stars!
We appreciate your review, and we love to hear that Lucky Orange has provided you with the insights you need to grow your business and improve your website. Regarding the product thumbnail sizes shown in the session recordings, could you please respond to the last email from our team? We would be happy to look further into your experience to see what's going on and find a resolution. Thanks again for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
I would recommend Lucky Orange to basically see your prospective customers behaviors and adjust how your store looks and its interaction/functionality etc.. very useful
Thanks for your review and recommendation! It's great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior truly makes all the difference in improving sales! Thanks again, and we're just an email away if you need anything!
Cheers - Emilia from Lucky Orange
We've been using this app for about a week now and I must say I'm impressed. It's easy to use, provides great analytics, and has some good features. I think the best part is how quickly we were able to integrate and use. Looking forward to diving in and getting the most out of it for help with our website traffic and conversions.
We love impressing our users, and we're thrilled to have already accomplished this goal. Have you tried our Discovery feature? It helps you find answers to your most pressing questions about visitor behavior, such as what actions frustrated visitors or those who didn’t convert took while on your website. Our team is excited that you’ve found Lucky Orange easy to use and that you’re diving into the insights to improve your conversions. Thanks for your review, and remember, our team is here if you need anything!
Cheers - Justin from Lucky Orange