Lucky Orange Heatmaps & Replay , 1,151 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.
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Love the app very helpful for our business. Never had issues it works very good and we highly recommend it.
Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Kelsey from Lucky Orange
Great customer service for app
Thanks for your review! We're thrilled to be able to impress you with our customer service and app. Happy tracking!
Cheers - Emilia from Lucky Orange
Amazing app and worth every $ imagine you can see LIVE your user browsing your store and monitor every action they do .... this will help a lot to adjust and do changes on your website and evaluate the user experience LIVE or RECORDED ....
Recorded means you can check all video recordings for all userss from any place on earth who visited your store and you can even search and sort videos from each country or by time they spend online.
Last but not least ..... even yyou can see if the customer has viewed a product or add to cart or even purchase .... wow we love this app.
We use this app on a multiple stores and it iss a MUST for startups or even advanced Shopify stores ...
But be careful it is so addictive more than any other app .... you wake up to check the customer's behavior and sleep while monitoring them .... so addictive ... in a good way of course ...
i wish there is 7 starts so we can rate at more ...
Understanding how your visitors interact with your website by getting a front row seat to their behaviors allows you to make the most informed decisions for your business. Excited to hear the success you are having with Lucky Orange and we appreciate the 7 star review :).
Cheers- Jordan from Lucky Orange
Very easy to use, and gives loads of information about how users are interacting with the website. I especially like the video recordings, they really help you work out where people are dropping off :)
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Justin from Lucky Orange
Honestly the best app we have ever used so far. We sell innovative technologies & nerdy gadgets all while providing reliable service. As a marketplace, this app has helped us a lot understanding how people interact with our website as well as finding technical issues. Would definitely recommend to any store!
As they say, honesty is the best policy! Happy to be a part of your journey to better understanding your visitors' experience and identifying any technical issues that may be limiting your website's performance.
Cheers- Bradley from Lucky Orange
I had an introductory meeting with Jordan on what lucky orange can do for my website. He was extremely informative and went through how to use several things like events surveys giving examples of scenarios to use them.
I was impressed and think I will be partnering up after trial
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review ! Don’t hesitate to reach out if you need anything.
Cheers - Jordan from Lucky Orange
Love this app. I had an issue with incorrect pricing being displayed to some customers. Before the trial period of 7 days ended the app helped me identify the operating system and browser that was causing the problem. My website developer then fixed it in less than an hour. Recordings provided by this app is also helping me identify other problems on my site. This app also eliminated the need for a second app for "Chat". On boarding support was also excellent. Thank you Justin and all the developers at Lucky Orange! Great Value.
Wow! It sounds like you were able to dive right in and start making improvements to your website from the very beginning. Sometimes the difference between getting sale and missing out lies in a very tiny change. The bigger challenge is identifying the problem area in the first place and we are glad Lucky Orange was able to help you out!
Cheers- Justin from Lucky Orange
Love this app! So useful to see how customers interact with pages and what they do. I also love the notification sounds.
Thrilled that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else!
Cheers - Justin from Lucky Orange
Really great app to see what customers are doing on our website. We have been using Luck Orange for a few years now and we were able to solve various bottlenecks by looking to see where our customer would get stuck or leave before making a purchase. What's cool is you don't have to watch the users at live speed. You can fast forward to the critical parts you are looking for.
This app is a must have to increase conversions and enhance the customer experience by solving problems you don't know exist.
Discovering how your customers interact with your website can make a huge difference in your ability to identify conversion barriers and increase sales. Better customer experience = happier customers; happier customers = more conversions and a happier you! Thank you for your business all of these years and this five-star review. Happy tracking!
Cheers - Bradley from Lucky Orange
This is a game changer! It captures every customer journey from when they arrive your website till they leave. Watching the recording and heat maps have enabled me make changes to reduce cart abandonment and improve customer experience, leading to more sales. I highly recommend this app if you want to scale your business.
“Game changer” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this review! Happy tracking!
Cheers - Emilia from Lucky Orange